Login
Start Free Trial Are you a business? Click Here

Virgin Holidays Reviews

2.6 Rating 230 Reviews
39 %
of reviewers recommend Virgin Holidays
2.6
Based on 230 reviews
Customer Service
Communication Channels
Telephone, Email

Write Your review

Anonymous
Anonymous  // 01/01/2019
The booking process was so simple and straight forward - a great way to start our holiday experience
Helpful Report
Posted 11 years ago
Booking with Virgin is so quick and easy. All holiday details are very well documented. We have just made our third consecutive summer booking and no doubt will be back for more.
Helpful Report
Posted 11 years ago
Been looking at the holiday for a few days, and it seems in turn for doing this the price has increased. By nearly £100pp. i did some research and now realise this is a common thing that happens.... disappointing. I almost purchased with Thompson as price we a key factor when deciding which holiday. Virgin were lucky to keep my holiday because of this! Additionally, during the purchase pages it would have been helpful to have a "check details correct - same as passport". Again, a mistype is common, especially in the excitement of booking a holiday.... Fingers crossed the holiday is as good as i hope, and maybe will return to virgin for my summer holiday next year.
Helpful Report
Posted 11 years ago
Booking was very easy and pleased everything was included, wanting to add some special requests in so will be on the phone to Virgin Holidays and I'm sure they will be efficient and helpful.
Helpful Report
Posted 11 years ago
always wanted to travel with v.atlantic, never thought could afford it but living the dream now ;)
Helpful Report
Posted 11 years ago
AS usual I am more than happy to book with Virgin Atlantic for the trip to the USA.My wife is registered disabled and although wheel chair assistance is not normally required you have always been more than helpful in securing a speedy check-in and I hope this continues. Entertainment on board is the best we have experienced which is important on a long haul flight
Helpful Report
Posted 11 years ago
Virgin holidays was the best of numerous websites i looked on for our holiday. price we paid was the same the whole way through unlike rivals .Refreshing using the site
Helpful Report
Posted 11 years ago
The first time I tried to book my holiday I got an error message saying information was missing and too ring 0800 123 164 which kept failing as unrecognised. I waited 20 minutes and did my booking again which went through without issue.
Helpful Report
Posted 11 years ago
Super fast when booking, love the new site.
Helpful Report
Posted 11 years ago
We love virgin, have used several times always great customer care.
Helpful Report
Posted 11 years ago
We have flown a few times with virgin and have never had a reason or cause to complain, crew have always been polite and friendly, even in Economy class, we flew with BA in February this year, but we felt forgotten, there was no interaction from the crew, so returned to fly with Virgin again.
Helpful Report
Posted 11 years ago
booking on line was very easy and had a clear understanding what was required to carry out this booking
Helpful Report
Posted 11 years ago
I always try and fly with Virgin where possible, from the airplanes to the service it is top notch, I could not rate them any higher. Example, Booked my 21st to NY, the hotel put me and my friend in a double room with 1 bed, a little awkward but Virgin sorted it out and got us a twin room. Always Fly Virgin!
Helpful Report
Posted 11 years ago
Wanted Flight, Villa and car hire.....Easy to find all in one place, easy to book and now just looking forward to our holiday :)
Helpful Report
Posted 11 years ago
I always use Virgin Holidays for going to Disney, as the whole package is nothing short of fantastic and so easy to book. No extras for baggage, great aircraft for kids, car included and the best staff. One year at Christmas we lost track of time out there and were on a ride at some theme park when we should have been on the flight home!!!! the mess we caused was just swept aside by the excellent staff, they sorted the extra night at the hotel and the car hire and managed during there busiest time to get us on a flight home. I will always use Virgin.
Helpful Report
Posted 11 years ago
This is our third holiday and flight with Virgin, based on cost and service we wouldn't book with any other holiday company
Helpful Report
Posted 11 years ago
Within 10 minutes I have booked our annual dream holiday exactly where and when we want to go.
Helpful Report
Posted 11 years ago
Easy process apart from the fact I couldnt find how to cash in my air miles or get air miles for this booking?
Helpful Report
Posted 11 years ago
Excited, I have just booked my holiday with Virgin Holidays, everything went great excellent advise from the telesales staff. Excellent.
Helpful Report
Posted 11 years ago
Great website, I called the telephone and they walked me through everything while I was on the phone.
Helpful Report
Posted 11 years ago
Virgin Holidays is rated 2.6 based on 230 reviews