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VisaHQ Reviews

4.4 Rating 3,705 Reviews

86 %

of reviewers recommend VisaHQ

Company Reviews

Product Reviews

4.4

Based on 3,705 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About VisaHQ:

VisaHQ’s online platform makes it simple to obtain travel visas by streamlining and automating the application process. Whether you are a seasoned business traveler or a first-time overseas vacationer, our secure and intuitive platform saves time and hassle leaving you free to focus on your upcoming trip. Headquartered in Washington D.C., VisaHQ was founded in 2003 on the premise that physical borders between nations can be made invisible via technology. Our mission has always been to create a more accessible, secure world for every traveler.

Our passionate and dedicated team will make sure all of your requirements are met in a timely fashion.

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VisaHQ 5 star review on 22nd February 2024

VisaHQ 5 star review on 19th October 2023

VisaHQ 5 star review on 19th February 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The process was very easy and the professionalism is a 10/10.”

Posted 2 weeks ago

“I want to take this opportunity to thank the entire visa processing team. In particular I want to thank the notable job done by 2 team members. I was frustrated by call consular office at Washington DC. Several attempted calls went answered. After googling other consular offices in USA, I got into Rhode Island’s office. 10 pm First call in this office was answered by Jeanbee Benavente. Jean not only educated me on visa application process but she gave me her direct email to reach her in case I encountered problems. I reach to her several times and she was always available for me no matter what time of the day or night. Cannot thank you enough Jean for being there for me. Then come another member of the team by name Angel Pantaleon. I did not know the integrity of the documents. After struggling to upload the documents which were not of standard. Angel prompting reach out and educated me of the standard documents. I had difficulty uploading the passport photo. Angel agreed I send all the documents to me and he uploaded them for me. Thank you Angel. Cannot thank you for great work you did to me. Once the document uploaded, everything went fast. I received several emails updated what was happening in every stage. The updates took my anxiety away. I received my visa in team. Once again than you for your dedicated services.”

Posted 3 weeks ago

“I'm holding Sudanese passport Leaving in Uganda Kampala want to get Visa to Guatemala”

Posted 3 weeks ago

“I worked with John, who offered personalized service via phone and email. His excellent communication made me feel confident that I had my documents in order before applying for the visa with the consulate. VisaHQ caught an issue with the photo I uploaded and made sure it was corrected before submitting the application, saving me a bunch of time. It was definitely worth the cost.”

Posted 3 weeks ago

“Excellent service provided by Vita … my visa process had a hiccup but Vita provided excellent advice and we were able to overcome this and get the correct evisa. So will be highly recommend VisaHQ”

Posted 3 weeks ago

“Everyone I spoke with was kind and helpful. My questions and concerns were answered in a timely manner and any hiccups I had with my case were handled effeciently.”

Posted 3 weeks ago

“Fantastic service! I quickly got my submission form filled and appointment scheduled. It went far beyond the expectations! Brigete got it to the next level.”

Posted 3 weeks ago

“It was very easy to follow with quick responses. thanks”

Posted 3 weeks ago

“The things that made me happy are: The complete information and guidance on how to acquire business visa for Israel. May I ask someone question... Do you have other options for a pilipino to help Israel...like farming in the judian desert to plant food for the poorest poor of Israel? And build housing For the poorest poor of Israel free of charge... Would this help acceptable for the government of Israel?”

Posted 4 weeks ago

“Rovan at VisaHQ was super helpful and responsive, he ensured that I was informed throughout the entire process and I received my completed order on time.”

Posted 1 month ago

“Brigete Gravino was amazing. The process for visa application was easy and fast.”

Posted 1 month ago

“Visa HQ has always been amazing. I use them professionally and personally. Thank you Haidee for assisting me with passport renewal!!”

Posted 1 month ago

“Good & efficient service.”

Posted 1 month ago

“The service provided was excellent, boasting a user-friendly interface.However, the only drawback is its high cost.”

Posted 1 month ago

“Very efficient at telling you what is required, tools that make it easy to load the data and communications that tell you where the request is at. Deliver as stated”

Posted 1 month ago

“I was in a hurry and they were really fast. John Rico called me 5 minutes after I sent my documentation to point that something was wrong and after approval he sent me good news in less than 5 minutes after approval”

Posted 1 month ago

“Excellent customer service, visa process made easy well worth it definitely will use again”

Posted 1 month ago

“A very important lesson I learned is, you need to read all their guidelines to conduct the process smoothly and timely. They give a remarkable attention to details and they produce a quality documentation to be submitted to the Chinese embassy. Their price is reasonable especially at the beginning when they don't have enough information about the client. Once they have this information, I expect they won't charge like the beginning price. The people that I was communicating, specially Judelyn Zapico , was very professional, diligent, patient, focused and detail oriented and I am very grateful for all the support you provided me.”

Posted 1 month ago

“Applied for Brazil Visa and got it within one week. Amazing service.”

Posted 1 month ago

“Short, simple and easy.”

Posted 1 month ago

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VisaHQ is rated 4.4 based on 3,705 reviews