VisaHQ Reviews

Name: VisaHQ
Address: 1701 Rhode Island Ave NW, Washington, District of Columbia
Rating: 4.39

4.4 Rating 3,993 Reviews

86 %

of reviewers recommend VisaHQ

4.4

Based on 3,993 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About VisaHQ:

VisaHQ’s online platform makes it simple to obtain travel visas by streamlining and automating the application process. Whether you are a seasoned business traveler or a first-time overseas vacationer, our secure and intuitive platform saves time and hassle leaving you free to focus on your upcoming trip. Headquartered in Washington D.C., VisaHQ was founded in 2003 on the premise that physical borders between nations can be made invisible via technology. Our mission has always been to create a more accessible, secure world for every traveler.

Our passionate and dedicated team will make sure all of your requirements are met in a timely fashion.

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VisaHQ 5 star review on 22nd February 2024

PHIET T

VisaHQ 5 star review on 19th October 2023

Fernando

VisaHQ 5 star review on 19th February 2023

Beauty

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brigete was incredible and very responsive throughout the entire process. I cannot thank VisaHQ and Brigete enough for all the hard work that went into making this process as smooth as possible. Brigete exceeded my expectations and when we ran into a issue, she was quick to solve. THANK YOU!!!!!!”

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Posted 4 months ago

“من تاحال هیچ فایده خوب ازاین نگرفتم پول میگرن اما کار نمیکنن”

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Posted 5 months ago

“I'm very happy good working”

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Posted 5 months ago

“Great 👍👍👍👍”

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Posted 5 months ago

“I was very satisfied with their services. I needed a VISA to the US very urgently and they were very helpful and even finding alternatives where appointments were available on a short notice. I was assisted by Zuzanna and she exudes professionalism and most importantly communicated including sending reminders before the appointment date. Overall I had a successful interaction with her and a positive outcome. I cannot recommend them enough. Thank you”

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Posted 5 months ago

“Yes, I am very happy to know a lot of the information in this.”

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Posted 5 months ago

“I recently had the pleasure of working with Michelle. R for my passport application, and I couldn't be happier with the experience! The process was incredibly straightforward and user-friendly. Michelle. R provided clear instructions and was always available to answer my questions promptly. What impressed me the most was her attention to detail and commitment to ensuring everything went smoothly. Thanks to Michelle. R, my application was submitted without a hitch, and I received my passport much faster than I expected! If you need assistance with your passport, I highly recommend reaching out to Michelle. R. She truly goes above and beyond to provide excellent service!”

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Posted 5 months ago

“Haidee was an amazing assistant patiently and professionally guiding us through the passport filing process all the way! Me and my husband have been using VisaHQ for more than 10 years now and it has always been an exceptional service! Thank you!”

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Posted 6 months ago

“I have got very interesting and full information.”

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Posted 6 months ago

“Brigete Gravino made me and my client's life far easier during this confusing process. Miss. Gravino most certainly helped navigate the platform, ready the paperwork in advance that otherwise would've frustrated communication with VISA review team all in just one significantly productive conversation. Her input cleared all my doubts on the spot. I hope to work with you in the future, Brigete!”

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Posted 6 months ago

“I applied for a Schengen visa, the process was clear and effective, I got the support I needed and the service was excellent, particularly Mara was great in her support. Will be using them again and again.”

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Posted 6 months ago

“Great to work with, fast, answered all my questions. Thank you”

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Posted 6 months ago

“The service was exceptional, especially thanks to Brigete Gravino, whose support went above and beyond. Responses were almost immediate, and her attention to detail in addressing every question and request was outstanding. Truly a remarkable experience!”

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Posted 6 months ago

“I needed my passport renewed quickly over the holidays. Brigete Gravino reached out and answered all of my questions and I received my passport in about 9 days after mailing the old one. Excellent customer service. Even when messaging in off hours.”

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Posted 6 months ago

“Brigete Gravino was very clear and prompt in her communications, and patient with my many inquiries.”

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Posted 7 months ago

“Very effective service getting my visa and TSA PreCheck. Kudos to Brigete Gravino in particular.”

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Posted 7 months ago

“Brigete was extremely prompt in here responses to get multiple items resolved on time with my South Korea Visa application; thanks to Brigete for all the support from Via HQ. I would definitely recommend other coworkers, friends to use VisaHQ for all the visa needs.”

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Posted 7 months ago

“excellent.. clear explanation”

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Posted 7 months ago

“Fantastic customer service very responsive on the chat. Also Aimée Fernandez took time out of her day to not only call me but email me to help facilitate my visa. Thoroughly impressed with the overall service”

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Posted 7 months ago

“Recently, I applied for an e-visa for Brazil. I looked at 2 different agencies to process the visa request, one being VisaHQ, the other I won't specify, but it is known. The bottom line is that I had to fill out less paperwork, and the cost at VisaHQ was slightly LESS THAN HALF of the other agency fee. The turnaround time was 3 days! I have never, ever gotten any kind of visa this fast, especially out of the Brazilian embassy who(sorry Brazilians) are known for being a real pain. Vita Dolynska was the specialist who helped process my visa. Less than 20 minutes after I submitted my request online, she had already sent me a response saying that my request was being processed. Like I said before I have NEVER EVER experienced this kind of turnaround time on a visa. I have lived and worked overseas for almost 20 years, so I know what I'm talking about. The next time I need a visa, I know which agency I will be using.”

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Posted 7 months ago

VisaHQ is rated 4.4 based on 3,993 reviews