VisaHQ Reviews

Name: VisaHQ
Address: 1701 Rhode Island Ave NW, Washington, District of Columbia
Rating: 4.39

4.4 Rating 4,035 Reviews

86 %

of reviewers recommend VisaHQ

4.4

Based on 4,035 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About VisaHQ:

VisaHQ’s online platform makes it simple to obtain travel visas by streamlining and automating the application process. Whether you are a seasoned business traveler or a first-time overseas vacationer, our secure and intuitive platform saves time and hassle leaving you free to focus on your upcoming trip. Headquartered in Washington D.C., VisaHQ was founded in 2003 on the premise that physical borders between nations can be made invisible via technology. Our mission has always been to create a more accessible, secure world for every traveler.

Our passionate and dedicated team will make sure all of your requirements are met in a timely fashion.

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VisaHQ 5 star review on 22nd February 2024

PHIET T

VisaHQ 5 star review on 19th October 2023

Fernando

VisaHQ 5 star review on 19th February 2023

Beauty

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Straightforward service and very quick in the office after doing the on-line application.”

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Posted 7 years ago

Hi Robin, Thanks for taking the time to leave your feedback! We're glad you had a great experience with VisaHQ and we hope you use our online services again in the future. Safe travels! Rebekah @ VisaHQ

Posted 7 years ago

“Very clear on-line form, much flexibility to complete over time, good reminders, and excellent and timely on-line support”

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Posted 7 years ago

Hi Harvey, Thanks for taking the time to leave your feedback! We're glad you had a great experience with VisaHQ and we hope you'll use our services again next time you travel. Safe travels! Rebekah @ VisaHQ

Posted 7 years ago

“The girls in the Toronto office were exceptional. Kind courteous and professional”

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Posted 7 years ago

Hello! Thanks for taking the time to leave your feedback! We're glad you had an awesome experience with our Toronto team and we hope you'll use VisaHQ again in the future. Safe travels! Rebekah @ VisaHQ

Posted 7 years ago

“They were very helpful and efficient and everything was done in a couple of hours. Thanks”

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Posted 7 years ago

Hi Michael, Thanks for taking the time to leave your feedback! We're glad you had an awesome experience with VisaHQ and we look forward to working with you again in the future. Safe travels! Rebekah @ VisaHQ

Posted 7 years ago

“Visa HQ did a great job and were easy to work with, I got my Visa a week faster than what we expected”

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Posted 7 years ago

Hi Carl, Thanks for taking the time to leave feedback about your experience with VisaHQ! We're glad we were able to exceed your expectations and we look forward to serving you again next time you travel. Safe travels! Rebekah @ VisaHQ

Posted 7 years ago

“We have always been pleased with the service that we receive from you! Especially appreciated are the updates we receive at every step of the process. It certainly eliminates the stress of applying for visa. Thank you!”

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Posted 7 years ago

Hello! Thanks for taking the time to let us know how we're doing. We're so glad you've had great experiences with VisaHQ and you enjoy our automatic updates. Safe travels! Rebekah @ VisaHQ

Posted 7 years ago

“The online process was very easy and the checklist was very helpful to make sure that i included all the documents that were required.”

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Posted 7 years ago

Hi Ralph, Thanks so much for taking the time to let us know how we're doing. We're glad you found the checklist useful and we hope you'll return next time you need travel documents! Safe travels, Rebekah @ VisaHQ

Posted 7 years ago

“The website was easy to follow, and I personally dropped off my documents. I went early thinking there would be a huge line, but I was in and out in 10 minutes. Now I can focus on packing for my trip!”

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Posted 7 years ago

Hi Karen, Thanks so much for taking the time to leave your feedback! We're glad you had a fast and easy experience with VisaHQ and we look forward to serving you again in the future. Safe travels! Rebekah @ VisaHQ

Posted 7 years ago

“Prompt, efficient, effective, and courteous. A easy service to use. Very pleased”

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Posted 7 years ago

Hello! Thank you for taking the time to leave your feedback. We're so glad you had a pleasant experience with VisaHQ and we look forward to serving you again in the future! Safe travels, Rebekah @ VisaHQ

Posted 7 years ago

“I travel extensively and have used VisaHQ for several visas, passport renewals and recommended friends and co-workers. Everyone pleased with the service and ease of on line use. Phone support and follow through on tight time lines appreciated.”

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(Washington) - Posted 7 years ago

Hi Sherri, Thanks for taking the time to let us know how we're doing! We're glad you've had great experiences with the VisaHQ team and we look forward to serving you again in the future. Safe travels, Rebekah @ VisaHQ

Posted 7 years ago

“Thanks visa hq... A good name in the field of VISA SERVICE”

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Posted 7 years ago

Hi Sher, Thanks for taking the time to leave your feedback. We're glad you had a great experience with VisaHQ! Safe travels, Rebekah @ VisaHQ

Posted 7 years ago

“Service exceeded my expectations”

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Posted 7 years ago

Hi Maurice, Thanks so much for taking the time to leave your feedback. We're glad you had a great experience with the VisaHQ team and we look forward to working with you again in the future!

Posted 7 years ago

“Since using your service i'm getting my visa on time as os writen”

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Posted 7 years ago

Hi Olivain, Thanks for taking the time to leave your feedback. We're glad you had a great experience and we hope you enjoy your upcoming trip!

Posted 7 years ago

“Easy, pleasant experience. I had to go back several times due to my lack of computer knowledge but all in all thorough and easy.”

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Posted 7 years ago

Hi Diana, Thanks so much for taking the time to let us know how we're doing! We're glad you had a great experience with the VisaHQ team and were able to get the help you needed with our online system. We look forward to working with you again in the future!

Posted 7 years ago

“It was quick, very efficient , very easy to do it.”

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Posted 7 years ago

Hi Andrea, Thanks for taking the time to leave your feedback. We're so glad you had a great experience with VisaHQ and we look forward to serving you again in the future!

Posted 7 years ago

“I applied at Toronto. It was very good.”

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Posted 7 years ago

Hi Viktor, Thanks so much for taking the time to let us know how we're doing. We're glad you had a great experience with the Toronto office team and we look forward to serving you again in the future!

Posted 7 years ago

“This was with the London office. Prior to submission phone advise very helpful. Documents should only have been received today to get a visa for DR Congo. Do I get a reference number. Also how long before I get the Passport back as shall need this before going to South Africa on 20 June 2018?”

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(London) - Posted 7 years ago

Hi Brian, Thanks for taking the time to let us know how we're doing! We're glad you've had a positive experience with the VisaHQ team so far. To find out when you will get your passport back, please login to your online account, contact the visa specialist who has been assisting you, or, if you require additional help, email stan@visahq.com. Thanks again and we look forward to further serving you!

Posted 7 years ago

“Very efficient and kept in the loop of the visa approval process”

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Posted 7 years ago

Hi Kevin, Thanks so much for taking the time to let us know how we're doing. We're glad you had a great experience with VisaHQ and we hope to serve you again in the future!

Posted 7 years ago

“They are extremely helpful and courteous.”

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Posted 7 years ago

Hi Melinda, Thanks for taking the time to let us know how we're doing. We're glad you had a great experience with the VisaHQ team and we hope we can serve you again in the future!

Posted 7 years ago

“very fast respond”

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Posted 7 years ago

Hi Taiba, Thanks so much for taking the time to rate us! We're glad you've had a great experience with the VisaHQ team.

Posted 7 years ago

VisaHQ is rated 4.4 based on 4,035 reviews