VisaHQ Reviews

Name: VisaHQ
Address: 1701 Rhode Island Ave NW, Washington, District of Columbia
Rating: 4.39

4.4 Rating 4,024 Reviews

86 %

of reviewers recommend VisaHQ

4.4

Based on 4,024 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About VisaHQ:

VisaHQ’s online platform makes it simple to obtain travel visas by streamlining and automating the application process. Whether you are a seasoned business traveler or a first-time overseas vacationer, our secure and intuitive platform saves time and hassle leaving you free to focus on your upcoming trip. Headquartered in Washington D.C., VisaHQ was founded in 2003 on the premise that physical borders between nations can be made invisible via technology. Our mission has always been to create a more accessible, secure world for every traveler.

Our passionate and dedicated team will make sure all of your requirements are met in a timely fashion.

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VisaHQ 5 star review on 22nd February 2024

PHIET T

VisaHQ 5 star review on 19th October 2023

Fernando

VisaHQ 5 star review on 19th February 2023

Beauty

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is the first time that I have used your services. They are very reliable & supportive. i got my visa within the time which is expected .”

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Posted 6 years ago

Hi Vikee, Thanks for reviewing VisaHQ .We're glad you had a great first experience with our services and we sincerely hope you will return next time you require travel documents. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Very easy to use! Very helpful and friendly staff.”

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Posted 6 years ago

Hi Melinda, Thanks for sharing your feedback about VisaHQ. We're glad you had an excellent experience with our team and we hope to work with you again in the future. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“I found the website difficult to navigate. I made a mistake and it was very difficult to correct”

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Posted 6 years ago

Hi Mary, Thanks for sharing your review of VisaHQ. I would like to personally apologize for any problems you had with our online application system. We do our best to make the process as seamless as possible for clients like you and we hate to hear about unexpected issues! Remember, our U.S.-based customer support team can be reached at 1-800-345-6541 and you can always reach out to info@visahq.com for assistance as well. I hope you'll choose VisaHQ again in the future. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“This is the third time I have used VisaHQ to get a visa. They are very reliable and trustworthy.”

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Posted 6 years ago

Hi Thomas, Thanks for sharing your review of VisaHQ. We're glad you have had multiple positive experiences with our services and we hope to work with you again in the future! Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Over all straight forward service and got my visa back sooner than expected which was great! Y’all are amazing!”

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Posted 6 years ago

Hello! Thanks for taking the time to review VisaHQ. We're glad you had a wonderful experience with our services and we hope you'll return next time you need travel documents! Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“First of all, thank you very much VisaHQ, I just got my US tourist visa and I'm so excited. I'm especially grateful to Laura, who from the very beginning was very very helpful, and so friendly, and she explained everything in detail with so much patience. I know from previous experience that visa applications can be very stressful.... at least mine were very stressful. But Laura did everything so carefully and meticulously. I must also add that she is also a very humble person. After she filled in the online application, she asked me to double check over and over gain and usually no agency does that. That shows quality in service and dedication. If I would need anything else in the future regarding a visa, I would definitely come back to VisaHQ. Thank you VisaHQ. And thank you so much Laura.”

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Posted 6 years ago

Hello! Thanks for taking the time to review VisaHQ. We're so glad to hear you had an excellent experience working with Laura to obtain your United States visa. We wish you a wonderful vacation and we hope to serve you again in the future! Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“This is the first time that I have used your services. My colleague, Katrina Hegge recommended that I contact you and I was very pleased with the results.”

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Posted 6 years ago

Hi Mary, Thanks for sharing your review of VisaHQ. We are so glad to hear about Katrina's recommendation and we're thrilled that you had an excellent experience with our services. We hope to serve you again in the future! Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“prompt service!”

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Posted 6 years ago

Hi Susan, Thanks for reviewing VisaHQ. We're glad you had a great experience and we hope to serve you again! Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Excellent support and great customer service. Appreciate the effort! Kudos to the team at VisaHQ. Definitely recommended!”

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Posted 6 years ago

Hi Suraj, Thanks for reviewing VisaHQ. We're glad you had a great experience with our services and our team. We sincerely hope you'll return next time you need travel documents. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“Service was great. I was missing documents and they let me know what I was missing then turned in the application for me!”

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Posted 6 years ago

Hi Ana, Thanks for sharing your review of VisaHQ. We're glad to hear our team was able to assist you in making sure your application was complete and that you had a great experience overall! We hope to serve you again. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Got Brazil eVisa in under 24 hours!”

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Posted 6 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had a wonderful experience obtaining your e-visa and we wish you a wonderful trip to Brazil! We hope to serve you again. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Keep up the good work.”

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Posted 6 years ago

Hello! Thanks for reviewing VisaHQ. We appreciate your kind words and hope you will use our services again next time you require travel documents. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Fast, Great service, good follow up when we had an issue. would use again!!!”

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Posted 6 years ago

Hi Dorian, Thanks for reviewing VisaHQ. We're glad to hear our team was able to assist you with a problem and that you had an excellent experience overall. We hope to serve you again! Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Well trained and efficient staff. Delivered as promised on their website”

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Posted 6 years ago

Hello! Thanks for reviewing VisaHQ. We're glad you had a great experience with our team and we hope to serve you again in the future. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Louise was doing the best job and even called me :-) Very satisfied!”

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Posted 6 years ago

Hi Anna-Lena, Thanks for reviewing VisaHQ. We're glad you had an excellent experience working with Louise and we hope you'll use our services again. Safe travels! Rebekah @ VisaHQ

Posted 6 years ago

“Rachit was super helpful throughout the process. I'd love to have Rachit assist me in any future visa application processes”

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Posted 6 years ago

Hi Anusha, Thanks for sharing your review of VisaHQ. We're glad you had an excellent experience working with Rahit and we look forward to serving you again next time you need travel documents. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“My first choice will always be VisaHQ!!!”

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Posted 6 years ago

Hi Latrina, Thanks for reviewing VisaHQ. We're glad you've had exceptional experiences with our services and we look forward to continuing to work with you in the future! Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Easy, efficient, responsive with questions and faster than I expected!”

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Posted 6 years ago

Hello! Thanks for sharing your review of VisaHQ. We're glad you had a great experience with our services and we hope you'll return next time you need travel documents. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“Great service and amazing staff. Thank you for helping me get my visa.”

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Posted 6 years ago

Hi Jayant, Thanks for reviewing VisaHQ. We're glad you had a great experience working with our team and we sincerely hope to serve you again! Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

“The ladies in Berlin did an excellent job!”

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Posted 6 years ago

Hi Maximilian, Thanks for reviewing VisaHQ. We're glad you had a great experience working with our Berlin staff and we sincerely hope you'll return in the future. Safe travels, Rebekah @ VisaHQ

Posted 6 years ago

VisaHQ is rated 4.4 based on 4,024 reviews