Vital Certificates Reviews

Name: Vital Certificates
Address: Office 205, Bay Square Building 4, Business Bay, Office 205, Bay Square Building 4, Business Bay, Dubai
Rating: 4.55

4.6 Rating 675 Reviews

89 %

of reviewers recommend Vital Certificates

Company Reviews

Metrics

Info

4.6

Based on 675 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Vital Certificates:

Vital Certificates is a specialist organisation that offers official attestation & translation services to expats from around the world living in the UAE and across the GCC.

Visit Website

Phone:

(0)4 8716718

Email:

hello@vitalcertificates.ae

Location:

Office 205, Bay Square Building 4, Business Bay,
Office 205, Bay Square Building 4, Business Bay
Dubai
PO Box 23304

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Vital Certificates 3 star review on 25th August 2023

Wayne A

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“You people need to hire people who have a better knowledge about the certificates and educational degrees. after wasting so many days I have received the response saying the degree can not be attested because it is not a degree but a certificate. on the other side, my multiple friends have already received their attested documents.”

Helpful Report

Hi Adnan I see that you are unhappy with our service but decided to post anonymously. No matter I managed to do some digging around to find the e-mail thread you had with my colleagues. What we actually informed you was that your document could not be attested and "This is so because the UAE requires the previous legalization by the Ministry of Education of Spain, and that is not possible because it is not a degree sanctioned by the Ministry of Education." This information was given to you on the same day that you made your inquiry, 29th March, and not many days after as you mention; some hours maybe but not many days.. The information was provided by our colleagues in Spain who specialise in attestation and who were extremely surprised that anyone would be able to get your document attested for use in the UAE. That said we even offered to try for you but you chose not to respond to our e-mail and take that offer. Whilst we are not perfect we are an extremely professional company that checks that what we say we can do, we can do and do within the confines of the law. I am sorry that we were not able to assist you this time and I hope you managed to get your document attested. Best regards Chris Miller Country Manager

“Great, easy to use website. Online chat available which was really helpful. Had certificate and apostled and delivery to france in a month or so. Reasonable p&p with different options on speed and price. Would definitely recommend and use again if needed.”

Helpful Report

Hi Thank you so much for taking the time to leave your review. It's always nice to know that the teams efforts are recognised by the most important people in the process, the client. Please do not hesitate to reach out again if we can help you or your colleagues in the future. Kind regards Chris Miller

“Ordered a birth certificate for 3 day fast delivery as it was urgent. Was told it would be dispatched in 3 days only for it to come 2 days earlier than I'd expected. Over the moon! Honstestly had my doubts but great service, would definitely use again.”

Helpful Report

Hi Thank you for leaving your review. It's always nice to hear when we have exceeded our clients expectations. I have passed on your comments to the team. Please do not hesitate to contact us again if we can help you or your colleagues in the future. Kind regards Chris

“Very efficient and helpful throughout the process.”

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“.............”

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“Trustworthy”

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“Amazing, efficient service. I was very impressed.”

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“Good Services.”

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“Perfect and on time service. Thank you VC”

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“Vital Certificates were fantastic. They made my life so much easier in attesting my document, and were very responsive to emails as well as communicated with me throughout the entire process. I would use them again in a heartbeat!”

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“Great service. Very kind people who understand your needs.”

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“Very reliable and accurate service”

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“excellent service. Thank you for your quick service.”

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“Awesome and quick service”

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“I went I did little or nothing and got results while sitting in Dubai. Its the only way to go. No worries No hassle. Sincerely.”

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“It took a few tries to get through but very professional and efficient once I got through to them”

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“Completed task in good time manner, with feedback of the status of request. I will recommend my colleagues and friend.”

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“Great service and no hassle! If I needed to use this company again I wouldn't hesitate!”

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“Excellent service.”

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“I used Vital Certificates services to have my university degree attested. It was a very complicate situation with my university having changed its name etc. Vital Certificates was extremely efficient and helpful in getting what seemed like an impossible task done for me.”

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Vital Certificates is rated 4.6 based on 675 reviews