Vital Certificates Reviews

Name: Vital Certificates
Address: Office 205, Bay Square Building 4, Business Bay, Office 205, Bay Square Building 4, Business Bay, Dubai
Rating: 4.55

4.6 Rating 675 Reviews

89 %

of reviewers recommend Vital Certificates

Company Reviews

Metrics

Info

4.6

Based on 675 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Vital Certificates:

Vital Certificates is a specialist organisation that offers official attestation & translation services to expats from around the world living in the UAE and across the GCC.

Visit Website

Phone:

(0)4 8716718

Email:

hello@vitalcertificates.ae

Location:

Office 205, Bay Square Building 4, Business Bay,
Office 205, Bay Square Building 4, Business Bay
Dubai
PO Box 23304

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Vital Certificates 3 star review on 25th August 2023

Wayne A

Anonymous

Anonymous // 01/01/2019

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“Very happy with this service. Communication was amazing and the delivery was very quick and efficient -”

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Hi Tara Thank you, we really appreciate your feedback and I've passed on your comments to the team.

“Good experience!”

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Hi Dipti Thanks, glad we could help :-)

“They are professionals! They committed for the service and do deserve for the credits, it is more important that certificates are most precious than other valuables to be handed and they did it! Thanks for the service.”

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Hi Senthil Thank you so much for such a glowing review! So glad we could help and exceed expectations.

“Quick action”

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Hi Thanks for taking the time to post your review. We're glad we could help.

“The attestation should have been on the physical copy of actual document- which was not the case and this was not stated in the begining!”

Helpful Report

Hi Abdul I'm sorry you feel that we were not clear. Having reviewed the e-mail thread I can see that this was a Moroccan personal document to be attested via the USA and as such, as is clearly mentioned in the quote, the attestation is done on a scan or clear photograph of the document. If your document was not accepted for the purposes you mentioned in your initial inquiry please forward proof of rejection and you will be able to take advantage of our 100% acceptance guarantee.

“Fantastic and reliable as always!”

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Hi there Thanks for such a glowing review, it really is very much appreciated.

“Great service. Good speed.”

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Hi Tiantian Thanks for the review, we do our best to make sure we deliver what we say we will, when we say we will.

“We are dealing with Vital for a long time. They are perfect and they have a great service! :)”

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“very ok, email notification came on time”

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Hi John Thanks for taking the time to post a review we really appreciate it and you.

“The service was efficient and the team so friendly to deal with. Amazing.”

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Hi Emma Thank you for your lovely comments, they've been passed onto the team.

“Very responsive, professional and deliver on what was agreed initially. 100% recommend.”

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Hi Renato Thanks for your review and your recommendation; it really makes us happy that we've helped to make you happy.

“Very good service”

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Thank you :-)

“good experience overall, delivered as promised”

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Hi Tariq Thanks for your feedback and glad we could help

“I have personally dealt with April and she is very responsive and professional, keep it up Vital team.”

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Hi Khadja Thank you for taking the time to post your review; we have passed on your comments to April. We will certainly try to keep up the good standards your experienced.

“Cost is too expensive.”

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Hi Thank you for your feedback. We understand that sometimes these services can seem expensive although we like to think that with our, 100% guarantee, our timely updates on the progress of your documents, the use of only secure courier companies to transport your documents and a transparent fee that we're value for money. Thanks again and hope we can help again in the future.

“they are professional”

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Hi Salim Thank you for your review, we do try our best.

“In fact, it has become rare to deal with a service provider which really exceeds my expectations. VitalCertificate has really exceeded my expectation in completing my documents attestation both in UK and USA. Personally, I dealt with VitalCertificate two times for two different purposes of papers attesting. The result of both is one, total satisfaction for the completion of attesting the documents within time frame less than expected. Thanking you VitalCertificate.”

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Hi Bassel Wow! Thank you so much for such a glowing review. It really does warm our hearts to know that the hard work we've put into ensure an excellent experience for our clients is both appreciated and working.

“Vital Certificates made attesting my documents an easy process. I also appreciate they update you regarding its status without you ever having to follow up with them. Great service.”

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Hi Aditya Thank you so much for your review and for taking the time to write it. It's always nice to know that we are getting it right for our clients and that our adherence to excellent customer service is working.

“Professional and reliable”

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Thank you for your review; professional & reliable are the watch-words of everyone who works at Vital, it's nice to know that's appreciated.

“The Vital Certificates staff who I dealt with were efficient and friendly. The process was smooth and easy. They offer a reliable and efficient service.”

Helpful Report

Hi Eloise Thank you for taking the time to post such a lovely review. We're glad you liked the service and please do not hesitate to get in touch should you (or any of your friends) need us again.

Vital Certificates is rated 4.6 based on 675 reviews