Vital Certificates Reviews

Name: Vital Certificates
Address: Office 205, Bay Square Building 4, Business Bay, Office 205, Bay Square Building 4, Business Bay, Dubai
Rating: 4.55

4.6 Rating 675 Reviews

89 %

of reviewers recommend Vital Certificates

Company Reviews

Metrics

Info

4.6

Based on 675 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Vital Certificates:

Vital Certificates is a specialist organisation that offers official attestation & translation services to expats from around the world living in the UAE and across the GCC.

Visit Website

Phone:

(0)4 8716718

Email:

hello@vitalcertificates.ae

Location:

Office 205, Bay Square Building 4, Business Bay,
Office 205, Bay Square Building 4, Business Bay
Dubai
PO Box 23304

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Vital Certificates 3 star review on 25th August 2023

Wayne A

Anonymous

Anonymous // 01/01/2019

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“Very good service”

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Thank you for your review; we really appreciate it.

“Very high cost and the documents were not able to be used for the intended applications.”

Helpful Report

Hi David I'm sorry to hear that you are not happy with our service. I've been through the e-mail thread connected to order DD11557 but cannot find any mention of a mistake in the attestation of your documents or any complaint about the price during your conversations with our team. If you let us know the specifics we can investigate further.

“very professional services”

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Hi Ashraf We're glad you liked the service, it was a pleasure to help.

“Very efficient team and received my documents on time”

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Hi, Thank you for taking the time to send in your review. We're so glad we could help and leave such a positive impression.

“Absolutely fantastic experience! Very friendly and efficient service. Will definitely use them again for any future requirements.”

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Hi Christo Wow! What a review! Thank you so much for taking the time to write it and do not hesitate to get in touch if we can help again in the future.

“Service is good”

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Hi Analyn Love your review, short and to the point. Thanks for taking the time to send your review in; we're so glad we could help.

“Service is good.”

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Hi Lynn Thanks for the review, concise and to the point! Glad we could help :-)

“The service was simple and hassle free. Vital certificates also tailor made the service to meet my needs. I also liked the fact that the documents were collected from me and delivered by courier, I also received scanned copies after each attestation.”

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Hi Tamara It was a pleasure working with you too. We can't tell you how much it means to us to get reviews like yours. Taking the hassle out of attestation whilst treating your documents like they were our own is how we approach every order. Thanks

“Their services is on time and they will keep you updated on what's happening to your documents.”

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Hi Donnie Ray Thanks for the review. We built the business on being transparent, honest and maintaining communication with the client. We're so glad we're getting it right and thanks for choosing us.

“Fantastic and efficient”

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Thanks, wish we knew who you were to thank you personally but we're very grateful nonetheless for you taking the time to post such a glowing review.

“My experience with Vital Certificates was wonderful. I was hard pressed for time getting my degree certificate attested from Australia and they did it in record time. All the other attestation centres were hopeless. I would recommend them.”

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Hi Basil What can we say but, WOW! Thank you so much for such a glowing review & for any recommendations. It makes everyone in the office happy to know we went above and beyond expectations.

“Super efficient overall! Highly professional from start to finish. I liked the fact they were able to provide messages/commentary throughout the process to keep you updated. Should the need arise again, I wouldn’t hesitate to go back.”

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Hi Asad Thank you so much for such a glowing review. It was a pleasure to help you and should the need arise we'd love to help you out again.

“Good and fast service”

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Hi Avinash Thanks for the glowing review. We really appreciate it

“This was a very efficient service and door to door. I would highly recommend for any expats who have their certificates here to use this service for attesting certificates. They send you tracking notices so you know exactly what stage you are at and when your certificates will be arriving back in your hands.”

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Hi Susan We really appreciate you taking the time to write such a glowing review. The tracking system is our pride and joy, enabling us to keep clients updated and giving them peace of mind. So glad we could help

“Quick, clear and honest service”

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Thanks Laura, we really appreciate the review and we're so glad you used the word honest. We try to make the whole process hassle-free and transparent for our clients. So glad we were able to help you.

“Very professional service. Everything was done on time. Already recommended to my friends.”

Helpful Report

Hi Adarsh Thank you for your review and for recommending us. Nothing says great service like a recommendation from someone who has been through it and we couldn't be prouder. Thanks again for choosing Vital Certificates

“Vital Certificate staff are very helpful and give a very efficient service. The process was smooth and straightforward from start to finish.”

Helpful Report

Hi Thank you so much for taking the time to send in your review and we couldn't be happier to have been able to help.

“Fast and reliable service. Best thing is they keep you updated throughout the attestation process.”

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Hi Twaiba Thanks for your review. We build our business on getting the job done and clear, effective communication. Glad we were able to help you.

“Reliable service. Agents are prompt in responding to emails. Will definitely recommend to my colleagues and friends.”

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Hi Thank you for your review we really appreciate you taking the time and we're so glad you were so satisfied by your experience.

“at times responses were curt & short”

Helpful Report

Hi Rohintan Thank you for your feedback. Having reviewed the e-mail thread I'm struggling to see where our communication could be considered curt. We appreciate that our customers are often busy people especially where commercial documents such as yours are concerned so we try to be concise and just give the facts. I'm sorry you feel this came across as curt.

Vital Certificates is rated 4.6 based on 675 reviews