Vital Certificates Reviews

Name: Vital Certificates
Address: Office 205, Bay Square Building 4, Business Bay, Office 205, Bay Square Building 4, Business Bay, Dubai
Rating: 4.55

4.6 Rating 672 Reviews

90 %

of reviewers recommend Vital Certificates

Company Reviews

Metrics

Info

4.6

Based on 672 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Vital Certificates:

Vital Certificates is a specialist organisation that offers official attestation & translation services to expats from around the world living in the UAE and across the GCC.

Visit Website

Phone:

(0)4 8716718

Email:

hello@vitalcertificates.ae

Location:

Office 205, Bay Square Building 4, Business Bay,
Office 205, Bay Square Building 4, Business Bay
Dubai
PO Box 23304

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Vital Certificates 3 star review on 25th August 2023

Wayne A

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sadly, we found that I had to keep chasing both Vital Consular UK and Vital Certificates UAE for a response with regard to my attestation order AUK12228. It felt as though my attestation order was not given the attention it deserved and that things would only move when I emailed (and on occasions followed up the emails with fairly costly phone calls) in order to confirm that the process was on track. One instance was when we had been asked to urgently send documents to the UAE for MOFA attestation and we relayed the message with all its urgency, providing all the necessary information only for the parcel to be stuck in Nairobi for a further few days because the DHL waybill paperwork had not been provided by the UK/UAE office. I had to call DHL Nairobi to ascertain the issue then follow up with both the Kenyan partners and the Vital Consular office in order to finally get things moving. Coupled with the fact that (as expected) some of the government agencies in Kenya were very difficult to deal with, the overall experience with Vital Consular was far from satisfactory”

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“No feedback for 15 days. Had to make numerous calls and emails to get updates Took much longer than the estimate. I paid more tan other service quotes thinking they were going to be more serious. Received a quick estimate but once I paid , I never heard from them, only after 3 weeks of phone calls and e-mails.”

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“Keeping the clients updated and quick to response”

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“Good and prompt service.”

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“Good customer service. Smooth, Hassle free, efficient Process”

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“My experience with Vital Certificates was pretty much hassle-free. There was a short delay in processing my certificate that was attributable to the Eid break. I reached out to them to find out more and received an update promptly.”

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“Good communication - dates of delivery did not quite go as advertised and took a little longer than expected.”

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“Very fast, reliable and trusted. From initial communication to courier collection from my home and updates throughout the process being delivered to UK and couriered back. Delighted to have received attested cert back. Definitely recommend.”

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“Am extremely pleased with the services offered by Vital Certificates. They made sure that my certificate was attested by the relevant authorities and handed over to me at the requested time. It was a hassle free experience”

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“Excellent & clear communication. The ease of the process was fantastic.”

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“The service for attesting my documents by Vital Certificates was excellent. I sent it from my home and they got it all done and returned it on time.”

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“Excellent service with great communication and fast delivery. Hassle free”

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“Very great service. All consultants were helpful and everything got done quickly.”

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“Professional and reliable. Our documents were ready before the promised time, very fast, really appreciate that since we really need them as early as possible.”

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“Easy process and got to the location safely”

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“Very Professional, timely updates and very transparent about each step of the process. Highly Recommended”

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“I am not satisfied at all with the service and the receptionist who was answering my calls. I will not use Vital service anymore and I have informed the receptionist that I will not use your service again and she responds just with ok so unprofessional.”

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“This is the third time i am using Vital Certificates from Abu Dhabi. They have been very fast and efficient in the service they provide as always.”

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“Very good service. Efficient and helpful.”

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“Thank you Louise and Sean for the amazing support through the whole process of getting my degree attested. I recommend your services to anyone seeking attesting their documents abroad. Fantastic service!”

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Vital Certificates is rated 4.6 based on 672 reviews