Vitamin Grocer AU Reviews

Name: Vitamin Grocer AU
Rating: 4.36

4.4 Rating 3,270 Reviews

85 %

of reviewers recommend Vitamin Grocer AU

4.4

Based on 3,270 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

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Phone:

301-509-3896

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Vitamin Grocer AU 5 star review on 11th September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bit worried as I'm shopping from Australia. but it arrived exactly when it said, no issue.”

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“My pet loves the product we bought so it is good. The only concern is it's taking too long to deliver the product (14-20 business days).”

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“A great product. Really helps with my sleep. Wake up refreshed”

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“This was an order of pill pockets for cats. The speed of delivery was very good, considering the product had to come from the US, about 10 days. However, the cat still refuses the pills no matter how its hidden, not that it's Vitamin Grocer's fault.”

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“Items never arrived. However, a full refund was given, which was great.”

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“Got exactly what I ordered and it even beat me home so could recommend the business higher.”

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“Great product. Good service. Shipping was slower than expected.”

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“Parcel went missing, contacted them through email but they didn’t reply a single word. Took my money and no products being delivered, poor customer service as well. Is this a scam?”

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“Great product, about to reorder”

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“Prompt delivery, reasonable price and am very happy with the product . Thank you Vitamin Grocer !”

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“Easy site to use from ease of ordering to delivery I was pleased with Vitamin Grocer AU. Thanks team for a great shopping experience.”

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“Very pleased with my purchase”

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“Very quick delivery excellent service”

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“My order was delayed due to postal issues once it reached my country and Vitamen Grocer were very fast at looking into it and replying to my email querying it’s whereabouts, they then gave me a discount off my next order, I will 100% be buying from them again, their customer service is fantastic! 10/10”

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“Works really well. My 8 year old and 4year old love them. They work within 10-15mins and they are ready for bed. They sleep through the night as well.”

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“I was very happy with my purchases from Vitamin Grocers. They arrived at the time that I had expected them to . and were well packaged. Thank you”

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“Good comms, item arrive as ordered!”

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“My melatonin was despatched very quickly but was then delayed because of NZ Customs for a week. Vitamin Grocer were very helpful and offered a discount for the delay.”

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“Awesome responsiveness when there have been delivery delays outside of their control. Good range of products, good prices and delivery options.”

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“Great products and easy communication”

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Vitamin Grocer AU is rated 4.4 based on 3,270 reviews