Vitamin Grocer AU Reviews

Name: Vitamin Grocer AU
Rating: 4.36

4.4 Rating 3,315 Reviews

85 %

of reviewers recommend Vitamin Grocer AU

4.4

Based on 3,315 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 68%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

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Phone:

301-509-3896

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Vitamin Grocer AU 5 star review on 11th September 2025

Anonymous

Anonymous // 01/01/2019

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“Products available that I can't seem to purchase elsewhere, fast and efficient service considering my items were shipped from the USA. Will absolutely continue to use.”

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“Easy to order..quick delivery.. will use again”

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“Still haven't received my order after SIX WEEKS!!!!”

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“As always excellent thankyou.”

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“i still haven't received my parcel has been sitting in nz since the 21st August”

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“Bit worried as I'm shopping from Australia. but it arrived exactly when it said, no issue.”

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“My pet loves the product we bought so it is good. The only concern is it's taking too long to deliver the product (14-20 business days).”

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“A great product. Really helps with my sleep. Wake up refreshed”

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“This was an order of pill pockets for cats. The speed of delivery was very good, considering the product had to come from the US, about 10 days. However, the cat still refuses the pills no matter how its hidden, not that it's Vitamin Grocer's fault.”

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“Items never arrived. However, a full refund was given, which was great.”

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“Got exactly what I ordered and it even beat me home so could recommend the business higher.”

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“Great product. Good service. Shipping was slower than expected.”

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“Parcel went missing, contacted them through email but they didn’t reply a single word. Took my money and no products being delivered, poor customer service as well. Is this a scam?”

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“Great product, about to reorder”

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“Prompt delivery, reasonable price and am very happy with the product . Thank you Vitamin Grocer !”

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“Easy site to use from ease of ordering to delivery I was pleased with Vitamin Grocer AU. Thanks team for a great shopping experience.”

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“Very pleased with my purchase”

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“Very quick delivery excellent service”

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“My order was delayed due to postal issues once it reached my country and Vitamen Grocer were very fast at looking into it and replying to my email querying it’s whereabouts, they then gave me a discount off my next order, I will 100% be buying from them again, their customer service is fantastic! 10/10”

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“Works really well. My 8 year old and 4year old love them. They work within 10-15mins and they are ready for bed. They sleep through the night as well.”

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Vitamin Grocer AU is rated 4.4 based on 3,315 reviews