Vitamin Grocer AU Reviews

Name: Vitamin Grocer AU
Rating: 4.36

4.4 Rating 3,270 Reviews

85 %

of reviewers recommend Vitamin Grocer AU

4.4

Based on 3,270 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

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Phone:

301-509-3896

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Vitamin Grocer AU 5 star review on 19th July 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Item has not come been a fair while 2/10”

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“STILL WAITING FOR TABLETS TO COME AFTER 2 WEEKS......VERY POOR SERVICE”

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“I haven’t even received them”

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“I'm waiting 1 month for it because of my son's insomnia I'm very disappointed and I should get the melatonin from someone who can deliver it in shorter time. I don't have it yet so I can't tell about how good it is. I'm not satisfied with the delivery it should be free cause it's slower than snail.”

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“I still haven’t received the order the delay in delivery is excessive”

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“Short review. I have still not received the product.”

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“Haven’t received my order yet”

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“The order has not arrived yet”

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“I order this on the 26th of July, it was sent via DHL. We are now in September and I still haven't received it...status "in transit". So here's your review: CHANGE YOUR SHIPPING COMPANY”

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“Still haven’t received my order that was placed on Friday 5th August (1 month ago)!”

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“It's been a month. I haven't received my order or got any updates on it. Don't order from this scam”

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“I still haven’t received it”

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“Never received my parcel”

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“I have not received my order. No correspondence to say if it is delayed. I usually order via another site. Could you please status. Thank you.”

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“Please note that I have still not received my order. If I do not receive it by the end of next week I will be requesting a refund from PayPal. Very poor service. No tracking number and no communication from you.”

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“I have not yet received my order. as such I can not review the product.”

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“I am very disappointed! You are masquerading as an Australian website, with a .com.au domain. I have only found out, that the order is coming from the USA, after I have paid for it. Would I have known, I would have purchased from someone else locally, here in Australia. I have paid on the 30th of July. Today, the 26th of August, I still have not received my order. Please take me off your mailing list. I can be misled once, but not twice!”

Helpful Report

“Even tho they say they are an Australian website they ship from the USA so it takes ages for stuff to arrive. Support you local pharmacy’s instead or consider another supplement website that ships from Australia”