Vitamin Grocer AU Reviews

Name: Vitamin Grocer AU
Rating: 4.36

4.4 Rating 3,270 Reviews

85 %

of reviewers recommend Vitamin Grocer AU

4.4

Based on 3,270 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

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Phone:

301-509-3896

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Vitamin Grocer AU 5 star review on 19th July 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Still haven’t received my order. Items ship from USA, not Australia. It’s been over 3 weeks.”

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“Hard to write a review when I haven’t received my goods”

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“After a month, I STILL have not received my purchase. Major Fail- will be neither buying again, or recommending”

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“I ordered nearly a month ago and nothing has arrived....”

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“Unable to review as I haven't received my items purchased on 14th June now 5 July”

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“Ordered product on the 2nd JUNE 2022 and still haven’t received them and it is now 5th JULY 2022!!!!!!!!!!!”

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“Have not received my order after 1 month....and you want me to review your service?? Maybe you should check the delivery made first? It has still not arrived”

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“Nothing to review as I haven’t received my good yet.”

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“Package still hasn't arrived after almost a month. I have no confidence it will ever arrive. Also, the package was apparently sent from USA, not Australia. So if you're hoping to have something sent locally to AU or NZ, forget about it - it comes from USA.”

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“Been over a month and I still haven't received my shipment”

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“I ordered a very small package (one lipstick) on June 3. Was advised transit time 10-20 days from US to Australia. July 5 and I'm still waiting for delivery or any updates other than "it's been shipped and is in transit".”

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“my mail from you hasn.t arrived yet still waiting john”

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“Never received my package . I ordered it over a month and a half ago”

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“Very disappointed that your title is misleading that you are Alan Australian company. When I tracked my order it is coming from America.”

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“I did not receive my purchase”

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“Still have not received goods”

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“A month later and still waiting for my order…..”

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“You have an Australian website and you are knowingly selling items which won't get through customs. Disgusting business. I ordered a simple product, pill pockets for my terminally ill cat who has heart failure. I wanted to make her remaining time a bit more comfortable and your disgusting business practise has ruined that. You knowingly tricking Australians into buying from your "australian website".”

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“I have yet to receive my purchase and have had no response to my email enquiry about this. Will never use again.”

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“I am still waiting on my order”

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Vitamin Grocer AU is rated 4.4 based on 3,270 reviews