Vitamin Grocer AU Reviews

Name: Vitamin Grocer AU
Rating: 4.38

4.4 Rating 3,418 Reviews

85 %

of reviewers recommend Vitamin Grocer AU

4.4

Based on 3,418 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email

Visit Website

Phone:

301-509-3896

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Vitamin Grocer AU 5 star review on 25th February 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“You have an Australian website and you are knowingly selling items which won't get through customs. Disgusting business. I ordered a simple product, pill pockets for my terminally ill cat who has heart failure. I wanted to make her remaining time a bit more comfortable and your disgusting business practise has ruined that. You knowingly tricking Australians into buying from your "australian website".”

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“I have yet to receive my purchase and have had no response to my email enquiry about this. Will never use again.”

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“I am still waiting on my order”

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“Vitamin Grocer AU, is not located in Australia. I ordered my product 16th April, and am still waiting. Tracking was last detected on 22nd April in New York. Not happy.”

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“Have yet to receive goods ordered almost a month ago”

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“I never received my items because they were detained by border control. You really shouldn’t advertise this product if you know if won’t get past customs. Very disappointed.”

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“After 4 weeks, no product has arrived yet. Not good at all!”

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“Never received order”

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“Haven’t received anything. Also to pose as an AU site (Australia) then advise all shipments are from America does not sit well.”

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“I have not received goods yet. Well past delivery date.”

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“Takes to long. Will look else where next time”

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“I was after fast shipping and searched to find an Australian vitamin website, where I thought could follow through. 1 month later (today) and I have still not received my delivery, which has been sent from the US warehouse… disappointing”

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“I did not receive my product. They gave me my money back, for which i was thankful, but I would have preffered to recieve my product.”

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“Vitamin Grocer AU is a deceptive name. You’re not Australian and not based in Australia. Having to wait weeks for my order to be shipped from the US was annoying and the delay wasn’t apparent until the order was placed. I won’t be buying from you again.”

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“My order still hasn’t arrived so it’s a bit hard to review. 3 weeks and still waiting!”

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“Still not here yet”

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“I'm still waiting for my order. Its been few months.”

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“Was not clear on ordering that product shipped from US. Shopped here because the .au address led me to believe I was ordering from an Australian stockist. Have not received the product more than two weeks after ordering, shipping information shows it is still in the US.”

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“I ordered from Vitamin grocer assuming my order would come from Australia since it’s an Australian site. This was not the case. I placed my order on 7/1 and it arrived today from the U.S. I won’t be using the site again. If I wanted to order things from the U.S I wouldn’t bother using an Australian site. Pointless.”

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“If your asking for a review obviously I should have received my item and no I have not, so not a good start”

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Vitamin Grocer AU is rated 4.4 based on 3,418 reviews