Vitamin Grocer AU Reviews

Name: Vitamin Grocer AU
Rating: 4.35

4.4 Rating 3,204 Reviews

85 %

of reviewers recommend Vitamin Grocer AU

4.4

Based on 3,204 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 71%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

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Phone:

301-509-3896

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Vitamin Grocer AU 5 star review on 19th May 2025

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I never received my items because they were detained by border control. You really shouldn’t advertise this product if you know if won’t get past customs. Very disappointed.”

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“After 4 weeks, no product has arrived yet. Not good at all!”

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“Never received order”

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“Haven’t received anything. Also to pose as an AU site (Australia) then advise all shipments are from America does not sit well.”

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“I have not received goods yet. Well past delivery date.”

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“Takes to long. Will look else where next time”

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“I was after fast shipping and searched to find an Australian vitamin website, where I thought could follow through. 1 month later (today) and I have still not received my delivery, which has been sent from the US warehouse… disappointing”

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“I did not receive my product. They gave me my money back, for which i was thankful, but I would have preffered to recieve my product.”

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“Vitamin Grocer AU is a deceptive name. You’re not Australian and not based in Australia. Having to wait weeks for my order to be shipped from the US was annoying and the delay wasn’t apparent until the order was placed. I won’t be buying from you again.”

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“My order still hasn’t arrived so it’s a bit hard to review. 3 weeks and still waiting!”

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“Still not here yet”

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“I'm still waiting for my order. Its been few months.”

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“Was not clear on ordering that product shipped from US. Shopped here because the .au address led me to believe I was ordering from an Australian stockist. Have not received the product more than two weeks after ordering, shipping information shows it is still in the US.”

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“I ordered from Vitamin grocer assuming my order would come from Australia since it’s an Australian site. This was not the case. I placed my order on 7/1 and it arrived today from the U.S. I won’t be using the site again. If I wanted to order things from the U.S I wouldn’t bother using an Australian site. Pointless.”

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“If your asking for a review obviously I should have received my item and no I have not, so not a good start”

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“Bad service. Company drop ships but advertised as from in Australia and gives shipping date of 2 weeks I’m sitting here over a month later still no product”

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“After two months I was told that it must have been lost and you won't be sending a new one. I've been out of melatonin for over a month with no prospect of getting more soon, I'm furious”

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“No doubt you offer an excellent service but I couldn't get your website to accept my order! After half an hour of reporting codes- no luck- identifying cross walks- no luck- and adding 1 plus 2- no luck- I've emailed a friend who uses your website no problem and asked him to buy for me. Please get your website creator to attend to this. You may be losing many like me.”

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“The delivery took months, I still have not received it. I am sure it's a great product though”

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“Have not received my order.”

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Vitamin Grocer AU is rated 4.4 based on 3,204 reviews