“I have to admit, I am really impressed with how awesome the Customer Service at Vanquish is! Charlotte replied to me pretty much immediately, was really professional the whole time and helped me resolve me problem waaay faster than I expected. Once again, massive thanks to Charlotte and the whole Customer Service for being awesome!”
“I didn’t receive a shirt I ordered so I got ahold of customer service and Jordan resolved the problem quickly and efficiently! I’ve been shopping from vanquish for years and I will continue to do so! Great customer service!”
“Good customer service. For anyone outside the UK a return is quite expensive and will not be refunded by the company. Therefore I would think twice about ordering items which I am not exactly sure about the fitting and sizing...”
“One item didn’t fit and was not the style I’d thought I’d seen online. Faultless and easy refund service with great support from Jordan. One point of feedback is to introduce free returns with preprinted return labels - that would add to an otherwise easy process.”
“I've been ordering on Vanquish since 2019 and everything is nice ! Their customer service replies very fast and does everything to fix the problem as soon as possible.”
“Chris helped me with my refund and it was done very quick and easily. I got a pair of leggings and sports bra and the sports bra especially I thought was very good quality and support. Lovely colours and quality products.”
“Dealt with returns quickly and efficiently.
Easy to print off return notice and label.
Unfortunately you do have to pay for any items to be returned.”
“Had an issue with my product that I ordered. Resolved easily and efficiently, couldn’t fault the customer service received. Great service from Charlotte!”
“Chelsea was great. She responded quickly to my inquiry, and made sure I was satisfied. I originally purchased W.U.P. pants to work out in. They fit so well I only wear them when I go out because I don't want to get them dirty at the gym. I might need to order two of each. One just for the gym.”
“Charlotte responded to my email very quickly, was very helpful and polite. Refreshing as I’ve never emailed Vanquish for previous orders so am impressed with the customer service”
“There was a small issue with my order, but the customer service representative named Charlotte was really helpful and went above and beyond to help me resolve the issue. I ordered clothing for my boyfriend who is into fitness apparel and the quality from VQ is very good !”
