“I’ve purchased many products from vanquish and have always enjoyed their quality, when I had some issues with the material vanquish quickly resolved them. They were super friendly and very helpful!”
“Great customer service from Chris at Vanquish as usual. Small imperfection on one of my items but dealt with quickly and with a very satisfactory outcome. I will be ordering again shortly.”
“I had an issue with an order so I contacted the help centre and spoke to a man called Chris he was extremely helpful and corrected my issue in a matter of minutes. I was really impressed and will definitely be revisiting vanquish fitness.”
“I have only ever had great experiences with VQ! I love my tracksuit, the shape, fit and fabric quality is amazing. I also had a return to make of a different tracksuit which Chris made super easy and smooth! Thank you Team VQ.”
“I exchanged a item for another size over the 30 day exchange date (as it was xmas) this wasn’t a issue. The item I wanted wasn’t in stock to vanquish emailed em straight away asking if I would like to choose another item or a gift card. Communication has been quick.
Thankyou vanquish clothing. Especially Chris who I have been speaking to through emails. Will definitely be using you again.”
“Always had a great experience with Vanquish. Top quality products that fit really nice. Hab to return two items because I ordered the wrong size but Chris sorted it out for me in an easy, quick and uncomplicated way. Will definitely be ordering again.”
“Love everything I have purchased so far from vanquish!
I had a slight fault with an item and they got back to me straight away and resolved the issue.
The person that helped me was called Chris and can’t thank him enough!
Will definitely be ordering again!
Thanks so much!”
“I had to return an item to change the size and it was dealt with quickly and efficiently! The replacement arrived in no time too! Very impressed ! Thanks Chris !”
“Worst retail experience ever ......
Possibly the worst retail experience I've had. Placed an order In November waited a few weeks and nothing arrived. Contacted customer service and they told me that they'd launch an investigation as when I placed the tracking details in it keep saying in transit. They said it would be a few days. I contacted them two weeks later to in January to chase up this up again, they said the item had been lost and they would reship. I contacted them on January 21 to ask for the new tracking order and details as it had been some weeks since they said they'd reshipped, they sent me the old tracking order details for the item that had been lost. The general incompetence at Vanquished is astounding. So three months to deliver a few items and incompetent customer service. Save your money and go elsewhere ......”
