“the quality of the clothes was pleasantly pleased. Everything is beautifully packaged. good fabric. But, the size is very difficult to find the right one. they immediately answered and gave a form for the exchange and were always in touch. Thank you Tara my consultant”
“Absolute WORST company I've ever dealt with! My order was never delivered and after 4 months of me following up via email and only getting back automated responses I had to refund my order. This company could have at the very least typed a personalized response and even pretended to care about their customer but instead they just kept saying it will be shipped in 48-72 hours for 4 months. My wife and I were loyal customers but we definitely will never buy from Vanquish again.”
“I was exchanging my hoodie that came in a bit small. Luckily for me Chris was dealing with this matter who showed excellent customer service and efficiency. Not only was he fast but also friendly and knowledgeable about the situation and how to overcome it. I am very delighted with the experience. This brand does not just deliver quality but also great customer service/care.”
“The customer support at vq couldn’t be anymore helpful and they sorted my issue out in a day not even that and just happy with the support they gave me so thank you vq”
“First time ordering with Vanquish Fitness however certainly won’t be the last. Felt my Tee didn’t fit as I’d hoped with me being in between sizes so sized up, should’ve sized down. That being said I contacted Vanquish speaking with Chris and he rectified this for me, sending an exchanged with speed and efficiency, to my delight I received my exchange quicker than anticipated and the quality and fit are just to my liking. Thank you guys, special mention to Chris who made my shopping experience enjoyable and completely stress free.”
“I am a big fan if this brand and did many orders and delivered them in short time,
Last order i had a small conflict and was solved immediately i was shocked and surprised how fast they responded and solved it same day.
TARA was the costumer service who assisted me and was very patient and helpful never would ask for more of this excellent service and i was sure that they got your back no matter what.
I received my order and can’t wait to hit the gym with my new outfit
Thank you Vanquish 🙏🏽❤️”
“Reply email confirming a refund for 1 item and also an exchange for 2 items.
Detailed description of delivery expected times too.
Received email from Chris (sales @ Vanquish)”
“The original top I bought was the wrong size, when I went to exchange the top it had sold out in the size I was after. The customer service I received was perfect, I seen a top from the new range and they kindly exchanged it for me! Great customer service from Chris!”
