“Everything on point, awesome quality, and top notch service. The item arrived slightly damaged, ive contacted VQ, they have sent the new item immediately. I can only recommend them to everyone! Highest satisfaction. Thx Guys.”
“Chelsea, Vanquish Fitness Customer Service Manager, is the BEST. When I was having some issues with other customer service reps. on my item exchange, she jumped in immediately and provide fast & accurate services for me. She even sincerely apologized me about the service delays/issues provided by her team members. Chelsea also provided me with gift cards! Can’t complain with her customer caring and services. Trust me. She know how to manage customer services. I appreciate for your support Chelsea.”
“Hi,
I want to say thank you to Chris for responding to my email so quickly and helping me out with replacing my sweatpants!!
Thanks again Chris!!!
Best
Jeff Hockenberry”
“Great staff, timely responses and excellent customer service. Delivery was on time and the refunds process is the best and easiest I've come across. Chelsea was great 👍”
“They customer service and logistic is extremely poor, I cannot under why they can just reply similar formatted email when a customer cannot receive anything in a month.......and they can just reply email very very slowly and their service hotline is fake, no one will answer your call.
They forget to place order for you, just keep you waiting, reply same email, not helpful......I can said their service is sucked.”
“Had an excellent Customer service experience from VQ They have given me a voucher with the value of my hoodie. Excellent professional customer Service experience very fast response time, really happy about it. I highly recommend it as a sports Brand”
“They answered my question perfectly, whenever I buy joggers dey always fit my waist but not the leg length, majority of size guides never state the leg length of their joggers (pants) because they assume most of their customers are average sized, I’m 6”4 with very long legs, my torso is half the size of my legs, I asked dem fur leg length of pants n dey gave me the answer i was looking fur , I’m size 2XL in joggers, her name is Charlotte, she’s the customer service representative for vanquish fitness , I giving ye 5 stars”
“I had received a faulty item and reached out to vq support, Chris helped me and immediately provided me with a nice solution to reship the item with their fastest delivery service. Great support and very kind people.”
“Really nice clothes! Unfortunately a pair of joggers ripped in the ankle. wrote too the company and sent pictures, got answer within an hour and had the best service from Chris! Really made up for the joggers!”
