“Charlotte helped me with my order today via email and the customer service was outstanding, went above and beyond to make my order special for a gift. Thank you again.”
“Great Customer Service! I had a problem with an order and Chelsea went above and beyond to fix it and make sure I was satisfied. I have 3 teenage sons and they love the clothes!”
“Yet again first rate service from these guys..Chris processed my exchange swiftly and professionally as in my previous experience with Vanquish. Will always be ordering from this company for all my gym gear..no need to look elsewhere”
“Ordered some items but size was wrong. Easy return and purchased some additional items which are great! Perfect fit, highly comfortable, great quality and reasonably priced. Really efficient customer service so all round a very good experience thank you!”
“Exchange item was lost.
My support, Chris, managed to contact the post and finally received my item.
Chris was able to fulfill my exchange request by himself
Thanks for that!”
“noticed a small hole in a pair of joggers i had purchased (they can’t all be perfect, these things happen!) so i email them with a picture and they replied straight away, apologised and offered me a replacement, great product and great customer service!
I dealt with Chelsea, very helpful and very friendly!”
“The customer service is exceptional. Charlotte helped me out with my order an I am very happy I chose to shop here. I will be returning to buy more of their high quality merchandise”
“Have been advised they did not have my item in stock anymore. However customer service from CLOE and all stuff involved was amazing. She was super helpfull, fast a going above and beyond the customers expectations. Much appreciatte and wish good luck and strong health to all of you!”
“Charlotte was so helpful with my exchanges. Polite, quick & very professional. Exchanges to be received within the next 4 working days which is great.”
“Rachael & Chelsea's customer service was excellent, as despite lockdown measures, they provided great service when I requested a refund for an unwanted xmas present. Thanks ladies ;-)”
“Vq are have been brilliant to me. Been shopping with them from the start, there customer service has been excellent. I wanted to replace my order and I got what I wanted, no hassle. They have been very helpful.”
“I was extremely happy with the fantastic customer service that my adviser Charlotte provided me with. I have never had a quicker response in my experience of using customer service. You’re a star Charlotte!”