“Chris assisted me very well with my exchange - very happy customer and I would
Not hesitate to recommend shopping here to anyone - excellent customer service”
“Bought from them before and decided to buy some more as I'm in love with the brand. This time there was a small issue on my order however, but my support assistant, Cloe, was quick on the rescue! Great customer service!”
“After been left hanging by a customer service team member in a situation regarding non delivery, Chelsea who then dealt with the situation dealt with it swiftly and replaced the items. To be fair this was the first time there has been a situation but the first representative I dealt with was brutal. That aside always happy with my items and sizes”
“Terrible customer service. I have been waiting for over 2 months for my package now. They stay posting on their instagrams but ignore their customers trying to reach out to them.”
“I Like the tracksuit but i ordered wrong size of the hoodie , sent it back and got an email from chris same day as it got delivered to them, was fast in exchanging my item and sending me it back, good service.”
“Excellent service from purchase to delivery. Excellent quality goods from vq. I returned items for exchange which was dealt very efficiently and quickly. Thanks to Jordan.”
“This was my first order with VQ. Two out of three items fitted perfectly, hoodie I ordered for my husband was too tight so had to send it back for an exchange. The process was straightforward and didn't take long for the new hoodie to arrive (my husband loves it!) I'd like to thank Chris for his assistance and keeping me informed. Clothing is of a good quality and their customer service is great! I will definitely be buying from VQ again.”
“Hello vqfit, I am very grateful for your services, especially from your advisor CHELSEA, he was attending me to perfection, being very kind and attentive to a problem I had with an order. Thanks to him it was solved and now I am very happy. thanks for everything and acknowledge chelsea for her commitment”
“They were fantastic with dealing with an item that was damaged within a month of owning them. They took responsibility and sent me a new pair the next day! Would recommend to anyone!”
“Amazing fitness gear, amazing and helpful staff, particularly Charlotte the absolute legend in customer services. I literally dont wear anything else to work out and GO out xx”