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Vanquish Fitness Reviews

4.8 Rating 3,372 Reviews
96 %
of reviewers recommend Vanquish Fitness
4.8
Based on 3,372 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
On-time Delivery
100%
Customer Service
Communication Channels
Email
Queries Resolved In
Under An Hour
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Vanquish Fitness 5 star review on 8th April 2025
Romina Yousefi
Vanquish Fitness 5 star review on 8th April 2025
Romina Yousefi
Vanquish Fitness 5 star review on 18th January 2025
Pthawker
Vanquish Fitness 5 star review on 22nd November 2024
Anonymous
Vanquish Fitness 5 star review on 22nd November 2024
Anonymous
Vanquish Fitness 5 star review on 22nd November 2024
Anonymous
Vanquish Fitness 5 star review on 31st July 2024
Anonymous
44
Anonymous
Anonymous  // 01/01/2019
Chris gave swift responses to all enquiries and great customer service!!
Helpful Report
Posted 5 years ago
Recently had to return some items so have detailed some observation of my personal experience with Vanquish. - Firstly the extended returns window for Black Friday and Christmas items was a godsend!! - The form was quick and easy to complete. - My refund was processed very efficiently by Jordan who kept me well informed of the next stage. Cannot fault Vanquish and their returns process at all.
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Posted 5 years ago
Ordered Allure and Bright sets. First of all: the fabric is absolutely amazing. And the color, wow. Shipping took four days, including the weekend! I had some challenges with one of the tights and complained about this. It took approx. 45 minutes from the time I sent the complaint until I ended a conversation with CHARLOTTE at customer service who helped me get sent a new free product with free shipping. Super fast and efficient customer service, wonderful clothes at a low price. What more could you ask for?
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Posted 5 years ago
Great Customer Service by Charlotte, thanks!
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Posted 5 years ago
Great customer service, Charlotte was a great help in resolving the matter quick and easily, free return delivery and fast refund
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Posted 5 years ago
Very good customer service! In case of problems, you will be helped immediately and solutions will be found. I was very satisfied with my account manager Charlotte.
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Posted 5 years ago
Customer service is excellent! They really care about their brand and consumer satisfaction. I've been ordering for a couple of years, and I've been fortunate to always get the right size, mostly because they give advice on the website and list the model's size. Recently, I ordered something that was too small, and VQ had no problem accepting the return while making the process super simple. Paying for return shipping was a bummer, but I get it. I remain a loyal customer!
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Posted 5 years ago
I had faulty joggers and contacted them, got great service and a great solution. Thank you Chelsea!
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Posted 5 years ago
Effective and humble, thanks
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Posted 5 years ago
Charlotte helped me with my order today via email and the customer service was outstanding, went above and beyond to make my order special for a gift. Thank you again.
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Posted 5 years ago
Great Customer Service! I had a problem with an order and Chelsea went above and beyond to fix it and make sure I was satisfied. I have 3 teenage sons and they love the clothes!
Helpful Report
Posted 5 years ago
Ordered 4 items, only received 3 and was missing a $65 pair of shorts that I have contacted someone at Vanquish 3 different times just to tell them hats going on and they tell me they are so sorry to hear I didn’t receive my order correctly. I sent them pictures of the package and contents of the package just to be ignored 3 times like they aren’t worried about fixing this issue. It’s been one problem after another with these people. Sub par clothing that is extremely over priced, with poor customer service. I guess I’m just going to take a loss on these shorts and go back to gymshark.
Helpful Report
Posted 5 years ago
Yet again first rate service from these guys..Chris processed my exchange swiftly and professionally as in my previous experience with Vanquish. Will always be ordering from this company for all my gym gear..no need to look elsewhere
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Posted 5 years ago
Ordered some items but size was wrong. Easy return and purchased some additional items which are great! Perfect fit, highly comfortable, great quality and reasonably priced. Really efficient customer service so all round a very good experience thank you!
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Posted 5 years ago
Exchange item was lost. My support, Chris, managed to contact the post and finally received my item. Chris was able to fulfill my exchange request by himself Thanks for that!
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Posted 5 years ago
Slight problem with one of the items in the order, was quickly resolved by Chelsea and Charlotte. Excellent customer service.
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Posted 5 years ago
noticed a small hole in a pair of joggers i had purchased (they can’t all be perfect, these things happen!) so i email them with a picture and they replied straight away, apologised and offered me a replacement, great product and great customer service! I dealt with Chelsea, very helpful and very friendly!
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Posted 5 years ago
The customer service is exceptional. Charlotte helped me out with my order an I am very happy I chose to shop here. I will be returning to buy more of their high quality merchandise
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Posted 5 years ago
Im so satisfied with customer service that Charlotte provided me. Quick response and the quality of clothes is really good.
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Posted 5 years ago
very good customer service, very attentive. Thanks to Cloe for her understanding
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Posted 5 years ago
Vanquish Fitness is rated 4.8 based on 3,372 reviews