“Have been advised they did not have my item in stock anymore. However customer service from CLOE and all stuff involved was amazing. She was super helpfull, fast a going above and beyond the customers expectations. Much appreciatte and wish good luck and strong health to all of you!”
“Charlotte was so helpful with my exchanges. Polite, quick & very professional. Exchanges to be received within the next 4 working days which is great.”
“Rachael & Chelsea's customer service was excellent, as despite lockdown measures, they provided great service when I requested a refund for an unwanted xmas present. Thanks ladies ;-)”
“Vq are have been brilliant to me. Been shopping with them from the start, there customer service has been excellent. I wanted to replace my order and I got what I wanted, no hassle. They have been very helpful.”
“I was extremely happy with the fantastic customer service that my adviser Charlotte provided me with. I have never had a quicker response in my experience of using customer service. You’re a star Charlotte!”
“I emailed Vanquish about a faulty product and what the options were for a refund etc. An advisor (Chelsea) got back to me really quickly and resolved the issue, giving me multiple options. Really quick and professional service!”
“Excellent service, quick and easy to deal with. Chris helped us with fast processing of returns and exchanges for our overseas order, despite pandemic and holiday season. Very happy with everything.”
“Vanquish Fintess hereby receive the best recommendation from me, as customer.
I bought in September the Christmas present to my boyfriend, unfortunately the first things there happens when he tried the sweatpants, they crack at the logo. Perfectly service, fast reply and very kindly service - now new sweatpants are on the way for me - without extra costs.
Top quality and nice products.”
“I ordered on the Friday and requested a 1-2 day delivery. 5 days after order o get in contact and I am told it will be delivered within 24-48 hours of then so 6 or 7 days late, I was annoyed but moved on. A day later I receive an email saying a top I ordered was no longer in stock and could I find an item of the same value or they could give me a gift card to the value. I went to look only to discover all the tops of the same colour has mysteriously gone up by two pound. Clearly they where shipping to order and didn’t have the stock to meet orders. So I kicked up a fuss and they covered the difference only now this had further delayed my order so now I am sat here 10 days after placing my order with no order still. Only to have them bribe me for a review with a £10 gift card. Hideous service awful help wouldn’t recommend”
