“My advisor Charlotte. She responded really quick and that helped me out.
Honestly I was kinda disappointed when I didn’t get my package, however by charlotte’s help I was able to calm down and next day I got my package. I can’t wait to purchase on Vanquish Fitness”
“Charlotte was absolutely great at vanquish. I ordered the wrong size top and she was kind enough to put the right size aside for me so I did not miss out. Five stars to vanquish for your customer service. Not often you come across good customer service. So keep the good work up and thank you”
“I recently received a wrong sized item , it was quickly resolved and the correct product was sent out immediately thanks to the advisor Charlotte for sorting everything thanks again”
“Charlotte was my advisor and she helped me resolve an issue with shipping due to the wrong billing address Being put down , she was very understanding and fast with her responses. In the end she organised my parcels to be re shipped to me , thank you Charlotte”
“After receiving a faulty item I contacted customer services where Chelsea was very helpful and friendly in rectifying the situation. I was upset as the item I ordered was for a birthday present but Chelsea was very helpful and sent me out a replacement. Overall I am very happy with my customer service experience and I will be dealing with Vanquish again :) thank you”
“Charlotte, responded me very quick! My problem is nos resolved and I she tells me all the information about my order (when I will receive my order.. and she sent me my tracking info. She apologized. Thanks for helping me!”
“Charlotte, responded very quick! My main problem was I was not getting any tracking info and she sent me and update saying my package was dispatched and she sent me my tracking info. She apologized and I understand things get hectic. Thanks for all the help your customer service was great!”
