“Good vendor. Quality clothing. I had an issue and contacted customer service who sorted it within a few hours to my satisfaction. Buy with confidence.”
“I send back two Hoodied without tracking number. Vanquish says they never received them. So i paid nearly 100€ for nothing.
I was a regular costumer and paid a lot of money for the clothes. After that i would find a compromisse for example half of the refund or a discount whatever. But they did nothing. So never order something from another country.”
“I had to file a complaint about another product, but the process was easy, and customer service responded quickly. The situation was resolved swiftly, and I am satisfied with the friendly customer service.”
“Vanquish fit has to be the best clothing brand for quality and style. What makes them stand out more than anything else, is their amazing customer service. I had an issue that no other business would ever even considering resolving, but the vanquish team was happy to take care of it for me. I’d like to give special praise to Melissa for being so prompt in her responses and in rectifying it all for me. Keep up the good work guys, I’m always going to be a customer, and undoubtedly a satisfied one.”
“VQFitness assisted me with an order i was having troubles with specifically Charlotte* was very helpful and kind. Always look forward to doing business with VQ Fitness.”
“I had to return my item for a refund because they didn’t fit me. Charlotte who initially spoke was really helpful with explaining their returns process. Once my item had reached them Chris emailed me to confirm they had received it and had processed my refund. Very good customer service!”
“Made my first order from vanquish just the other day items arrived quickly and were as described and very good quality. Had a slight issue with one of the items and this was resolved in more than an acceptable manner by Charlotte and for that reason alone will be shopping with them in the future and would recommend them to friends.”
“Amazing customer service that was resolved by charlotte! Had an issue with some shorts so they gave me a gift card worth the value of my item whilst letting me keep the damaged item. Amazing!”
“I got an exchange for an item but did take a few weeks to get back to me but then my partner didn’t like it still so had to send back but could not send back to warehouse as they said was out of my sending back period. Got in contact with the company and sent it back to the office instead but did cost me postage but otherwise good service and would definitely order again”
