“I absolutely love the colours and fit of my set! I ordered the green set which included leggings, sports bra and long sleeve top. The colour is so flattering and the quality is also great! I had to change my sports bra for a smaller size but this was done really easily through the website (however, would have been better to have free returns) other than that I am really pleased with my items!!”
“I have been waiting for my order for more than 1 month. On their page it says it should take a few working days (I'm in Europe). Worst customer support I've seen. I made multiple requests to them to look into this issue and check with the delivery company but the only response I get from them is some standard template text saying they are taking care of it in x days, but in fact nothing is happening. I've requested them to refund my money but they stopped replying after that. It's my first order from them, but also the last for sure.”
“I was really pleased with my order, both items seemed really good quality and looked great. Unfortunately the stitching started to come away at the seam on the top. I contacted customer services and recieved a reply almost immediately. They sent me a gift card refunding the cost of the top and the shipping charge the next day. I didn't have to return the faulty top which was great as I was spared the inconvenience of having to print return labels and go to the post office. Really impressed with the customer service. Will definitely order from them again and recommend them to others.”
“Great customer service after having a few issues with shipping . The customer service team was great , responded to all my emails and resolved the situation.”
“Jordan at Vanquish helped me to exchange a pair of sweatpants to another color. He did it very swiftly and even though my previous pair were on sale and the sale had ended he gave me the exchange for the same price. A+ customer service from him.”
“Excellent customer service. Chelsea helped me a lot, she answered all my questions very quickly with kindness and politeness. In addition, my clothes are beautiful I love it.”
“I recently had the pleasure of Charlottes assistance regarding one of my orders. Charlotte was absolutely AWESOME!! Her prompt response and handling of my order was amazing. Not only is the Vanquish product superior but it is the type of customer service Charlotte provided that will keep me a loyal customer.”
“Customerservice here is off the charts. I have an issue with my order and a trading it out right away. I really love the clothes and they look great when I go to the gym definitely five stars.”
“So totally blown away by the amazing customer service provided by this awesome company - Jordan and Chelsea have been a pleasure to deal with and their prompt responses have been much appreciated - customer service at its best”
