“Hi, I'm Christian from Germany
and I had a problem with the delivery of my order.
I had great support with Charlotte, she makes a good job.
many thanks”
“I love Vanquish items, always feel excited when I get shipments but just recently I experienced a defective item but I am so thankful they responded so quickly and fixed the issue right away, person who helped me was Charlotte, very great customer service compared to other websites I've purchased items from”
“Nothing but a great experience with vanquish ! Whether it is talking to the team or the quality of the clothes. Both are top notch even down to the packaging is fantastic ! Super comfortable. May be a little higher in price than most people want to spend but in life you get what you pay for, and this quality is definitely it for me !”
“Love Vanquish - great quality clothing and really like their style. Fantastic customer service by Chelsea - had a minor issue with an order recently that she resolved pretty much immediately. Really impressed, would highly recommend 5*”
“Cloe was very helpful with my recent order. I'm looking forward to receiving my order in the coming days. I'm excited to try on this brand. Excellent fast response.”
“Very good customer service and care. There was an issue with delivery (UPS) and I emailed VFit team regarding this. I spoke to Jordan who was very helpful and gave me a full refund for my delivery charge as was expected next day but there was a delay. Jordan’s response was very fast and couldn’t have been more helpful.”
“The customer service at Vanquish Fitness is second to none. All of the staff, especially customer care advisor Jordan, who managed to resolve my issue promptly and stress free are superb. Will be definitely ordering from them in the future, knowing that I can trust great quality from their clothing through to the customer care they provide.”
“In my package was unfortunately missing 1 product out of 5 products. I was quickly and directly from the very nice lady Charlotte of the
Customer service helped. A reply from Charlotte came after a few minutes.
The price, the Customer Service and delivery except for the missing product are TOP. The quality also looks good.
Thanks to Charlotte”
“I've made about 3 orders from vq, on my recent order I received a pair of faulty shorts with a little hole on them. Without hesitation or questions asked I was helped and received a gift card with my money back! Love vq”
“I had an issue with Eclipse tapered pants. I contacted Vanquish and described the issue with photos. Chris from Vanquish contacted me within 24 hours and provided direct replacement or gift cart for item to remedy the problem. Warranty process was easy and Chris was great! Definitely will continue to buy from Vanquish! Thanks Chris!!”
“Product arrived but with a very strong musty smell... Emailed customer services and was dealt with Chelsea very quickly.. Voucher sent for the price of the product”
“Had to return an item purely down to ordering the wrong size, it was dealt with excellently by Charlotte and received the changed item within days, thanks”
