VUSE Reviews

Name: VUSE
Rating: 4.54

4.5 Rating 6,345 Reviews

91 %

of reviewers recommend VUSE

4.5

Based on 6,345 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

0800 1337 350

Email:

info@goVype.com

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VUSE 1 star review on 16th December 2024

Austin

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have been using the Vype Pen and it has been a great help in me stopping smoking. I've just got the Pebble and I'm not sure about it. I feel it just may not be for me, although I do like that it is small”

Helpful Report

Posted 7 years ago

Hello and thank you for your feedback. We are pleased to hear that you are enjoying using your device. If you need to contact us regarding any of our products, you can contact the Vype Customer Care Team, on 0800 133 7350 (between the hours of 09:00 - 17:00. Mondays - Fridays), or by email at, info@govype.com and a member of the team will be happy to assist. Delete

Posted 7 years ago

“E-pens are light and easy to use. I have two so that there is always one on charge, but one will last a day. They are the most like an actual cigarette that I have found, I don't feel like I am holding a hand grenade too long.”

Helpful Report

Posted 7 years ago

Hello. Thank you for your feedback. We are pleased to hear that you are enjoying using your device. If you need to contact us regarding any of our products, you can contact the Vype Customer Care Team, on 0800 133 7350 (between the hours of 09:00 - 17:00. Mondays - Fridays), or by email at, info@govype.com and a member of the team will be happy to assist. Delete

Posted 7 years ago

“Silenced my cough . raised both my self-esteem and my bank balance”

Helpful Report

Posted 7 years ago

Hello Richard. Thank you for your feedback. We are pleased to hear that you are enjoying using your device. If you need to contact us regarding any of our products, you can contact the Vype Customer Care Team, on 0800 133 7350 (between the hours of 09:00 - 17:00. Mondays - Fridays), or by email at, info@govype.com and a member of the team will be happy to assist. Delete

Posted 7 years ago

“Good quality and value Also 5 star customer service”

Helpful Report

Posted 7 years ago

Hello James. Thank you for your feedback. We are pleased to hear that you are enjoying using your device, and are pleased with the service you have received from our Customer Care Team. If you need to contact us regarding any of our products, you can contact the Vype Customer Care Team, on 0800 133 7350 (between the hours of 09:00 - 17:00. Mondays - Fridays), or by email at, info@govype.com and a member of the team will be happy to assist.

Posted 7 years ago

“doesn make me happy. just a way to quit smoiking”

Helpful Report

Posted 7 years ago

Hello Joerg. Thank you for your feedback. We are pleased to hear that you are enjoying using your device. If you need to contact us regarding any of our products, you can contact the Vype Customer Care Team, on 0800 133 7350 (between the hours of 09:00 - 17:00. Mondays - Fridays), or by email at, info@govype.com and a member of the team will be happy to assist.

Posted 7 years ago

“Generally a good product, but there are issues with product reliability / quality control. Atomisers going bad after a couple of days, some not working out of the box etc. Overall good quality and good experience, but the poor quality of some components denies it perfect marks. Surprisingly, the batteries seem to be top notch, hold their charge quite well even after heavy use.”

Helpful Report

Posted 7 years ago

“I've been looking to make the switchover from cigarettes to e-cig type devices for some time. After some recommendations from friends I decided to go with Vype. I have just received my e-pen and collection of different flavoured cartridges. The delivery was quick. Now just waiting for the big switchover... All that's holding me back is, well, me. Will post another review once I have switched. So far so good!”

Helpful Report

Posted 7 years ago

Hello Ryan. Glad to hear you have received your device. Do let us know how you get on with your device, and if you have any questions, you can contact the Customer Care Team, on 0800 133 7350, between the hours of 09:00 - 17:00 Mondays to Fridays, or you can email us at info@govype.com.

Posted 7 years ago

“Haven't made the switchover yet but my vype kit and the cartridges and ready for when I am. All looks good though. Will update when I've switched.”

Helpful Report

Posted 7 years ago

“It's only been a few days,but quite impressive. Dark cherry is superb,in fact I have just brought another epen as the battery life is too short and I'm a long distance lorry driver so hopefully they'll last,so far so good.”

Helpful Report

Posted 7 years ago

Hello Glenn. Thank you for your feedback, regarding the ePen device. It is always good to hear that our customers enjoy using our devices. If you need to contact us regarding your device, or any of our cartridges, you can contact the Customer Care Team on 0800 133 7350 (Mondays - Fridays 09:00 - 17:00), or at info@govype.com, and a member of the team will be happy to assist.

Posted 7 years ago

“I progressed from others "e-cigarettes" to the Vype e-Tank because I wanted to try liquids and then to the e-Box because I wanted more control - and because the e-Tank batteries are so awful. The e-Box is definitely better but it would be nice if the mouthpiece was plastic so I didn't feel like my teeth were going to break, and that it were possible to get more smoke. I love the range of liquids though im not all that adventurous with flavours (but thank you for the melon. :) All-in-all though, I think I've more or less found my sweet spot both for cost and convenience.”

Helpful Report

Posted 7 years ago

Thank you for your feedback. We are always pleased to hear that our customers enjoy using their device. If you need to contact us regarding your device, or our eLiquid Bottles or Cartridges, you can contact the Vype Customer Care Team, either by telephone on - 0800 133 7350 (between the hours of 09:00 - 17:00, Mondays - Fridays), or by email at - info@govype.com, and a member of the team will he happy to assist.

Posted 7 years ago

“I use the vype ebox which is smooth although not keen on the liquids so buy them else where”

Helpful Report

Posted 7 years ago

Hello Mark and thank you for your feedback. We are glad to hear that you are enjoying using your device. If you need to contact us about your device or any of our eLiquid Bottles, you can contact the Customer Care Team, either by telephone on: 0800 133 7350, or by email at: info@govype.com.

Posted 7 years ago

“Just about enough vapour to mimic a conventional cigarette”

Helpful Report

Posted 7 years ago

Hello Liz and thank you for your feed back. We are really glad to hear that you like using your Vype device. If you need to contact us regarding your device or our eLiquid bottles/cartridges, you can contact the Customer Care Team on: 0800 133 7350, between the hours of 09:00 - 17:00 Mondays - Fridays, or alternatively, you can email the team at: info@govype.com, and a member of the team will be happy to assist.

Posted 7 years ago

“Convenient to use & handy when in a non smoker environment.”

Helpful Report

Posted 7 years ago

Thank you for your feedback, and we are pleased to hear you are enjoying using your Vype device. If you need to contact us regarding your device or our eLiquid bottles/cartridges, you can contact the Customer Care Team on: 0800 133 7350, between the hours of 09:00 - 17:00 Mondays - Fridays, or alternatively, you can email the team at: info@govype.com, and a member of the team will be happy to assist.

Posted 7 years ago

“I am not smoking cigarettes thanks to vype”

Helpful Report

Posted 7 years ago

Hello Carol. Thank you for your feed back and we are glad to hear that switching to using Vype, has meant you could give up smoking. If you need to contact us regarding your device or our eLiquid Bottles or Cartridges, you can either call the Customer Care Team on - 0800 133 7350, or alternatively, you can email us at - info@govype.com.

Posted 7 years ago

“I am rewriting my review as I noticed in two different flavours the cartridges leak while drawing when they reach halfway usage. I understood that this new ecig is supposed to not leak, and that's why I purchased it. I feel like I wasted my money instead maybe I should've got the epen?!”

Helpful Report

Posted 7 years ago

Hello Eyad, and thank you for your feedback. We are pleased to hear that you like the new eStick Maxx device. If you need to contact us regarding your device or our cartridges, you can contact the Customer Care Team on: 0800 133 7350, or by email at: info@govype.com.

Posted 7 years ago

“smoke fine and easy to use, would be 5 star if they didnt ram my inbox with advertising emails even tho i asked not to”

Helpful Report

Posted 7 years ago

Hello Bradley. We are glad to hear that you are enjoying our devices. If you do not want to receive anymore emails from Vype, you can select the unsubscribe box on anymore emails that you receive. If you have done this and it has not resolved the issue, contact the Customer Care Team at:info@govype.com, and a member of the team will be happy to assist.

Posted 7 years ago

“Great aid in trying to quit smoking”

Helpful Report

Posted 7 years ago

Hello Daniel. Thank you for your feedback. We are glad to hear that this is helping you in quitting smoking. If you need to contact us regarding any of our devices or eLiquid bottles/cartridges, you can contact us by telephone on - 0800 133 7350 (between the hours of 09:00 - 17:00 Mondays - Fridays), or by email at info@govype.com, and a member of the Customer Care Team will be more than happy to assist.

Posted 7 years ago

“More selection of flavour. And varied mg. more deals on multi buy would be good.”

Helpful Report

Posted 7 years ago

Hello Heather, thank you for your feedback. If you have any queries regarding any of our devices or cartridges/eLiquid bottles, you can contact us either by telephone on: 0800 133 7350, or by email at: info@govype.com

Posted 7 years ago

“I love the product. The design is simple and easy to carry. The capsules are clean and quick to swap out. My only dislike is the cost of the capsules. At £7.99 for 3 I feel is too much.”

Helpful Report

Posted 7 years ago

Thank you for your feedback, and we are glad that you are enjoying using your device. We always encourage feedback from our customers, and your comments will be fed back to the relevant departments. If you ever need to contact us regarding our products, you can contact us either by telephone -on 0800 133 7350, or by email - info@govype.com

Posted 7 years ago

“The simplicity of use”

Helpful Report

Posted 7 years ago

Thank you for your feedback. We are glad to hear you are enjoying your vaping experience. If you ever need to contact us regarding your any of our products, you can contact us by telephone on 0800 133 7350 or email - info@govype.com

Posted 7 years ago

VUSE is rated 4.5 based on 6,345 reviews