VUSE Reviews

4.6 Rating 6,339 Reviews
91 %
of reviewers recommend VUSE
4.6
Based on 6,339 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 75%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
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Phone:

0800 1337 350

Email:

info@goVype.com

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Anonymous
Anonymous  // 01/01/2019
Zoe was very patient and helpful in fixing my product. Thanks for all the support
Helpful Report
Posted 4 years ago
Thank you so much for your five star review! The Vype Customer Care Team are always willing to go the extra mile and strive to provide a professional yet friendly service to all of our customers. 😊 If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.
Posted 4 years ago
Excellent products, excellent service, good value for money
Helpful Report
Posted 4 years ago
Thank you for the awesome review! We are glad to know that you are a fan of Vype! 😊 If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.
Posted 4 years ago
I bought this for my boyfriend who has been a heavy smoker for over 20 years. He has not smoked a cigarette in 5 days and is already coughing less in the mornings. He is also going to be saving around Β£80 per week now he is using this device instead of buying cigs. I am so grateful for such a great product, which doesn't look stupid carrying around either!
Helpful Report
Posted 4 years ago
Thanks for your review! We are pleased that your boyfriend is enjoying the ePen 3. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.
Posted 4 years ago
I have now got two epen3 but can never find the pods you want in any of the shops that sell them
Helpful Report
Posted 4 years ago
Thank you for your review. The biggest variety of ePen 3 Pods will always be available at govype.com, and when ordering direct from us you can benefit from our mix & match offer, which provides 6 packs for the price of 5, and also includes free standard delivery on this offer. 😊 If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.
Posted 4 years ago
A convenient replacement for cigarettes. The stick is light and fits in a pocket, the charging is easy and the caps simple to change. The taste is acceptable
Helpful Report
Posted 4 years ago
Thanks for the review! We are glad that we are a good fit for your vaping needs. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.
Posted 4 years ago
Excellent service good material quality
Helpful Report
Posted 4 years ago
Thank you for the review! We are glad to know that you are a fan of Vype! 😊 If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.
Posted 4 years ago
To start this review you have to say that Vype e-cigarettes are an excellent substitute for cigarettes. I order directly as the flavours I like are not readily available - only in an emergency do I buy from the garage. There was a problem with delivery this time and Zoe was amazing, prompt to respond, prompt to sort it out - she really couldn't have been more helpful which is why this is being written. Zoe ... thank you again.
Helpful Report
Posted 4 years ago
Thank you for your review! The Vype Customer Care Team are always willing to go the extra mile and strive to provide a professional yet friendly service to all of our customers. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.
Posted 4 years ago
Good service. Quality product.
Helpful Report
Posted 4 years ago
Thanks for the review! We are pleased that you enjoy using Vype. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.
Posted 4 years ago
Easy to use product,good range of flavours and strengths.
Helpful Report
Posted 4 years ago
Thank you for the review! We are glad to know that you are a fan of Vype! 😊 If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com
Posted 4 years ago
Very good service and products are good
Helpful Report
Posted 4 years ago
Thank you for the review! We are glad to know that you are a fan of Vype! 😊 If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com
Posted 4 years ago
The epod is fantastic really smooth. Good battery, all Day vaping Gives up at around the same time as the pod. If you don’t have access to charging then I would advise buying two. Much better than its internet peers but more expensive than a juice refills. But you get what you pay for.
Helpful Report
Posted 4 years ago
Thanks so much for the review! We are pleased that you are loving your ePod 😊 If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.
Posted 4 years ago
Had a problem with my Vype 3 pen as not turning on all the time BUT dealt with Zoe and she was brilliant throughout and sent me another pen free of charge.
Helpful Report
Posted 4 years ago
Thank you so much for your review! The Vype Customer Care Team are always willing to go the extra mile and strive to provide a professional yet friendly service to all of our customers. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.
Posted 4 years ago
They are very simple for someone with my disability like mine, ie trouble with the control of their mouth and they are very satisfying
Helpful Report
Posted 4 years ago
Thanks for the five star review Chris! We are glad that we are a good fit for your vaping needs. 😊 If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.
Posted 4 years ago
Fast free delivery, batter last a very long time
Helpful Report
Posted 4 years ago
Thank you so much for your five star review! We are happy to hear that you are enjoying your eTank Pro 2. 😊 If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.
Posted 4 years ago
Very very satisfactory service..i have ordered couple of times now, everytime 100% satisfaction...very much recommended...once one product was missing,they immediately responded me after my complaint and solved my problem very efficiently. Keep up the good work guys :-)
Helpful Report
Posted 4 years ago
Thank you so much for your five star review! 😊 The Vype Customer Care Team are always willing to go the extra mile and strive to provide a professional yet friendly service to all of our customers. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.
Posted 4 years ago
Best vape that I've tried all the others made me choke and cough but the vype didn't do that I stopped smoking and haven't had a cigarette since last September
Helpful Report
Posted 4 years ago
Thank you so much for your five star review! We are super glad that you are enjoying the transition from cigarettes to vaping, and have chosen Vype to do this! 😊 If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.
Posted 4 years ago
Arrival is always very quick, great service
Helpful Report
Posted 4 years ago
Thank you for the five star review Angela! We are glad to know that you are a fan of Vype! 😊 If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.
Posted 4 years ago
Been on them now for over a year. Still fancy a fag but very good substitute. And cheaper and better for you.
Helpful Report
Posted 4 years ago
Thanks for the awesome review Stuart! We are pleased that you enjoy using Vype. 😊 If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.
Posted 4 years ago
Very satisfying to smoke,good alternative to tobacco, easy to use, clean and practical.Cartridges easy to order on phone, delivery next day, Staff on the phone are so helpful and nice to talk to. very pleased with my E-cigarettes and your company.
Helpful Report
Posted 4 years ago
Thanks for the awesome review Eileen! We are glad that we are a good fit for your vaping needs. 😊 The Vype Customer Care Team are always willing to go the extra mile and strive to provide a professional yet friendly service to all of our customers. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.
Posted 4 years ago
Excellent flavours for the Vype Pen 3, and so easy to replace
Helpful Report
Posted 4 years ago
Thanks so much for the awesome review! We are pleased that you are loving your ePen 3. 😊 If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.
Posted 4 years ago
VUSE is rated 4.6 based on 6,339 reviews