VUSE Reviews

Name: VUSE
Rating: 4.54

4.5 Rating 6,348 Reviews

91 %

of reviewers recommend VUSE

4.5

Based on 6,348 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

0800 1337 350

Email:

info@goVype.com

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VUSE 1 star review on 16th December 2024

Austin

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I enjoy the taste/flavour and prefer to use vype instead of smoking cigarettes.”

Helpful Report

Posted 7 years ago

Hello Janet, and thank you for your feedback. It is always nice to hear that our customers are enjoying the transition, from smoking cigarettes to vaping. If there are any queries you have about our devices or eLiquids, you can contact the Customer Care Team on: 0800 133 7350 (Monday to Friday, 09:00 - 17:00), or you can e-mail at: info@govype.com, and a member of the team will be happy to assist.

Posted 7 years ago

“Stop the craving for ciggarettes and tastes nice. Easy to use also.”

Helpful Report

Posted 7 years ago

Hello Oscar, and thank you for your feedback. We are so pleased to hear, that the transition from cigarettes to vaping has worked for you. Should you have any queries, regarding your devices or eLiquids, you can contact the Customer Care Team. They are available by telephone on - 0800 133 7350, or you can e-mail them at: info@govype.com.

Posted 7 years ago

“So easy to use pop in cartridge and off you vape pebble feels good in the hand very smooth vaping doesn't burn the back of throat like other e-cigarettess”

Helpful Report

Posted 7 years ago

Hello Debra, and thank you for your feedback, about your device. If you have any queries about our devices or eLiquids, you can contact the Customer Care Team, who will be happy to help on: 0800 133 7350 (between the hours of 09:00 - 17:00, Mondays to Fridays). Alternatively, you can e-mail at: info@govype.com.

Posted 7 years ago

“Easy to refill Fast charge”

Helpful Report

Posted 7 years ago

Hello Robert, and thank you for your feedback, regarding your device. We are pleased to hear, that you enjoy using your device. If you have any queries about our devices or eLiquids, you can contact the Customer Care Team by calling them on: 0800 133 7350, or e-mail at: info@govype.com.

Posted 7 years ago

“Recently purchased the new vype epen 3. I have purchased quite a few vype products but this has to be my favourite. Not only does it look and feel great (fits nice and snug in my hand) it gives a great vape off it as well. I haven't smoked a cigarette since I received it on 2 days ago and don't feel the urge to either with using the epen 3. Great job Vype.”

Helpful Report

Posted 7 years ago

Hello Diane. Thank you for your feedback and we are glad to hear, that you are enjoying using your new ePen 3 device. If you have any queries about your new device, you can contact the Customer Care Team. You can call the team on: 0800 133 7350 (Monday to Friday, 09:00 - 17:00), or you can e-mail at: info@govype.com, and a member of the team will be happy to assist.

Posted 7 years ago

“The taste of the liquid is very good quality compared to other brands.”

Helpful Report

Posted 7 years ago

Hello. Thank you for your feedback, and we are glad to hear that you like the choice of flavours for your device. Should you have any queries, about any of our devices or eLiquids, you can contact the Customer Care Team. They are available on: 0800 133 7350 (between the hours of 09:00 - 17:00, Mondays to Fridays). Or, you can e-mail at: info@govype.com, and a member of the team will be happy to assist.

Posted 7 years ago

“I recently purchased the new Vype EPen 3 and I’m very happy with its performance. Having originally used the previous EPen, the 3 is much better in performance, the month piece sits more comfortably in your month and the design of the unit sits well in your hand without the awkward bulkiness of some units. The fact that the month piece is incorporated in with cartridge means a new one every time you change it. Lots of flavours available so you are not limited in what you can have”

Helpful Report

Posted 7 years ago

Hello Diane. Thank you for your feedback, and we are really please to hear, that you are enjoying using your new ePen 3 device. Should you have any queries, about your new device, or any of the new cartridges, the Customer Care Team are on hand to assist, and you can contact them on 0800 133 7350. Or, you can e-mail them at: info@govype.com.

Posted 7 years ago

“The e-cigarette itself is good, it looks smart it's nice and light. Only faults with my order is the liquid doesn't last long I'm filling it up 2/3 times a day and I don't use it that much. Also I wasn't sent a charger, after emailing I'm still waiting on a charger to be delivered.”

Helpful Report

Posted 7 years ago

Hello. Thank you for your feedback. We are glad to hear that you are enjoying your Vype device. Our more powerful devices, will require filling more frequently, as the battery will heat the liquid quickly, to give a more fuller vape, when drawing on the device. A member of the Customer Care Team shall contact you, regarding your missing charger for your device.

Posted 7 years ago

“2 years without a normal cigarette,because of my e pen 😊”

Helpful Report

Posted 7 years ago

Hello. Thank you for your feedback. It is nice to hear, that you are enjoying the transition from cigarettes to vaping. If you do have any queries, about any of our devices or liquids, you can contact the Customer Care Team on: 0800 133 7350 (Mondays - Fridays, 09:00 - 17:00). Alternatively, you can e-mail the team at: info@govype.com.

Posted 7 years ago

“Trying to give up cigs...but can't do it completely...so I'm weaning myself off using Vype pen. So far so good....cut right down., and liking the Vype more each day.”

Helpful Report

Posted 7 years ago

Hello Carol. Thank you for your feedback, and we are pleased to hear that you are enjoying the transition from cigarettes to vaping. If you have any queries about our devices or liquids, you can contact the Customer Care Team. They can be contacted on - 0800 133 7350 (Monday - Friday, 09:00 - 17:00), or by e-mail at: info@govype.com.

Posted 7 years ago

“Your quality control isn't very good...they leak a lot. If that was improved you would get an excellent review”

Helpful Report

Posted 7 years ago

Hello Jean, and thank you for your feedback. We were sorry to read of the issues you have had, and a member of the Customer Care Team will contact you soon.

Posted 7 years ago

“I have got all the vype cigarettes and the one I keep going back to is the pen cigarette and I have not had a real cigarette for a year thanks to vype”

Helpful Report

Posted 7 years ago

Hello Lindsay. Thank you for your feedback, and we are pleased to hear, that you are enjoying the transition from cigarettes to vaping with your ePen. If you have any queries, about our devices or our liquids, you can contact the Customer Care Team, who will be more than happy to help on: 0800 133 7350, or you can e-mail them at: info@govype.com.

Posted 7 years ago

“EExcellent”

Helpful Report

Posted 7 years ago

Hello Andrew. Thank you for your feedback. We are pleased to hear, that you are happy with our products. If you have any queries, you can contact the Customer Care Team, who are more than happy to help you. They can be contacted on 0800 133 7350, between 9 - 5 Monday to Friday. Or, you can e-mail them at: info@govype.com.

Posted 7 years ago

“Good service and good product.”

Helpful Report

Posted 7 years ago

Hello. Thank you for your feedback. It is always nice to hear, that our customers enjoy using our products. If you have any queries, you can contact the Customer Care Team on: 0800 133 7350 (09:00 - 17:00, Mondays to Fridays), or you can e-mail at: info@govype.com, and a member of the team shall be happy to assist.

Posted 7 years ago

“Smooth smoke good flavours”

Helpful Report

Posted 7 years ago

Hello June, and thank you for your feedback. We are pleased to hear, that you like your device, and the choice of flavours available. Should you have any queries, about our devices or liquids, the Customer Care Team will be happy to answer any questions. You can contact them on: 0800 133 7350, or by e-mail at: info@govype.com.

Posted 7 years ago

“Quick delivery, good service”

Helpful Report

Posted 7 years ago

Hello Joanne. Thank you for your feedback, and we are pleased to hear that the service and delivery you have received from Vype, have been to your satisfaction. Should you have any queries about any of our products, then you can contact the Customer Care Team, who will be more than happy to answer any questions you may have. They can be contacted by telephone on 0800 133 7350, or you can e-mail the team at: info@govype.com.

Posted 7 years ago

“Its a lot stronger then the one down from it”

Helpful Report

Posted 7 years ago

Hello Callum, and thank you for your feedback. If you are using one of our more powerful devices (such as the eTank Pro or our new ePen 3), we advise that the device is only drawn on lightly, as the battery will do all of the work for you. If you do have any queries, about our products, you can contact the Customer Care Team by telephone on - 0800 133 7350, or you can e-mail at: info@govype.com, and a member of the team will be happy to assist.

Posted 7 years ago

“Delivery has gotten so much better over the years especially with the free next day delivery . Product always to high standard, never had an issue.”

Helpful Report

Posted 7 years ago

Hello Kai. Thank you for your feedback. We are pleased to hear, that you are impressed with the delivery service offered, and with our products. Should you need to contact us, you can contact the Customer Care Team by telephone on 0800 133 7350, or by e-mail at: info@govype.com, and a member of the team shall be happy to assist.

Posted 7 years ago

“The easeofusingthem. No messy filling though more expensive than the liquid bottles.”

Helpful Report

Posted 7 years ago

Hello Deborah, and thank you for your feedback. It is always nice to hear, that our customers enjoy using our products. If you have any queries, about our devices or liquids, you can contact the Customer Care Team, who will be more than happy to assist on: 0800 133 7350 (between the hours of 09:00 - 17:00, Mondays - Fridays), or by e-mail at: info@govype.com.

Posted 7 years ago

“By using Vype quality products enabled me to completely give up smoking cigarettes altogether, originally starting with E-pen 1 upgrading to E-pen 2 and now have purchased 2 E-pen 3 kits I am fully confident in recommending Vype products to anyone thinking about trying to quit cigarettes.”

Helpful Report

Posted 7 years ago

Hello Michael, and thank you for your feedback. We are so pleased to hear that you like the products from Vype, and we hope that you like using the new ePen 3. If you have any queries about our devices, you can contact the Customer Care Team on - 0800 133 7350 (Monday - Friday, from 09:00 - 17:00). Or you can e-mail the team at: info@govype.com, and a member of the team, shall be happy to help.

Posted 7 years ago

VUSE is rated 4.5 based on 6,348 reviews