VUSE Reviews

Name: VUSE
Rating: 4.54

4.5 Rating 6,348 Reviews

91 %

of reviewers recommend VUSE

4.5

Based on 6,348 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

0800 1337 350

Email:

info@goVype.com

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VUSE 1 star review on 16th December 2024

Austin

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to order and arrived ok time. Great quality products that delivers a very satisfying vape.”

Helpful Report

Posted 7 years ago

Hello. Thank you for your feedback. We are pleased to hear, that our customers enjoy using our products and that your order arrived within a reasonable timeframe. If you have any further queries, about any of our products, you can contact the Customer Care Team on 0800 133 7350. Or you can contact the team by e-mail at: info@govype.com. and a member of the team shall be more than happy to assist.

Posted 7 years ago

“I was recently bought the pro tank and epen 3 as a treat from the wife. I have enough vape products to open my own business! I'm particularly pleased with the quality of the pro itself and the vape it produces. Shorter than what I was using it fits perfectly in my top pocket and still has enough battery to last a couple of day of steady vaping every few hours. The epen 3 is plastic and although nice to vape and very light, it is not in the same league as a pro for taste and quantity. Overall pleased with both but I prefer liquid to the cartridges. Although is Vype what to send me some of their new fruit flavours to try I'm more than happy to review them ;-)”

Helpful Report

Posted 7 years ago

Hello Kevin, and thank you for your feedback. We are pleased to hear, that you like using your eTank Pro device and the new ePen 3 device too. If you have any queries, about any of our products, you can contact the Customer Care Team, by telephone on 0800 133 7350, or by e-mail at: info@govype.com.

Posted 7 years ago

“Very happy with the customer service at vype only problem is with the courier services, had to wait in all day, a timed courier delivery would be appreciated.”

Helpful Report

Posted 7 years ago

Hello, and thank you for your feedback. The Customer Care Team always strive to try and assist in resolving any issue where possible, and are always on hand to answer any questions you might have. We have also fed back your comments regarding the delivery of your items to the relevant department. If you have any further queries, about any of our devices or eLiquids, you can contact the Customer Care Team on: 0800 133 7350. Or you can e-mail at: info@govype.com.

Posted 7 years ago

“Stylish and satisfying. Very prompt dispatch of orders too.”

Helpful Report

Posted 7 years ago

Hello Evelyn, and thank you for your feedback. We are glad to hear, that the delivery of your items has been satisfactory. If you have any further queries, then you can contact the Customer Care Team on: 0800 133 7350, or you can e-mail at: info@govype.com. The team are available between the hours of 09:00 - 17:00 Mondays to Fridays.

Posted 7 years ago

“I think the design of the epen is great, i can swap flavours. Customer service is excellent. The only thing I would want improved is to be anle to buy lower strength in shops (they only off 18mg).”

Helpful Report

Posted 7 years ago

Hello Catherine, and thank you for your feedback. We are pleased to hear, that you are enjoying your ePen, and the choice of flavours. Regarding retailers, it is their commercial decision, on what flavours and strengths they sell, but you can always order direct from Vype, by contacting the Customer Care Team, either by telephone on - 0800 133 7350, or by e-mail at: info@govype.com. The team are available Monday to Friday between 09:00 - 17:00.

Posted 7 years ago

“Got me off cigarettes to the point I prefer my e-cig over tobacco.”

Helpful Report

Posted 7 years ago

Hello Derek, and thank you for your feedback. It is always nice to hear, that our customer are enjoying the transition from cigarettes to vaping. If you have any queries, about any of our devices or eLiquids, you can contact the Customer Care Team on: 0800 133 7350 (between 09:00 - 17:00, Mondays to Fridays). Or, you can e-mail the team at: info@govype.com.

Posted 7 years ago

“Great, easy to use device. Nicely shaped mouthpiece. By far the best e-cigarette/pen I've used.”

Helpful Report

Posted 7 years ago

Hello. Thank you for your feedback. We are pleased to hear, that you are enjoying your device, and if you have any queries, the Customer Care Team are more than happy to assist. Either telephone the team on - 0800 133 7350, between the hours of 09:00 - 17:00. Or you can e-mail at: info@govype.com.

Posted 7 years ago

“Excellent quality at excellent prices and very fast delivery of orders placed.I am extremely happy with my Vype e-cig”

Helpful Report

Posted 7 years ago

Hello Sonia, and thank you for your feedback. It is nice to hear that you like our products, and the speed of your deliveries. If you have any other queries, regarding our products, you can contact the Customer Care Team on: 0800 133 7350 (Monday - Friday, between the hours of 09:00 - 17:00), or you can also e-mail the team at: info@govype.com.

Posted 7 years ago

“E pen is easy to use, carry and change the cartridge. Small and compact and a reasonable range of flavours, although I would appreciate more without a hint of mint. I have found the latest E pen batteries do not last as long as my initial purchase one year ago which is rather frustrating/annoying. Excellent delivery time.”

Helpful Report

Posted 7 years ago

Hello Ann, and thank you for your feedback. A tip to ensure you get the best from your device, ensure that the device is charged through a laptop/pc, and when charging it, wait until the green light has gone out. This will then indicate the device has been fully charged, so hopefully you should notice an improvement in the longevity of your device between charges. If you have any further queries, you can contact the Customer Care Team on 0800 133 7350 (between the hours of 09:00 - 17:00). Or, you can contact them by e-mail at: info@govype.com, and a member of the team will be happy to assist.

Posted 7 years ago

“I am happy that i dont smocke tobacco anymore. i wouldnt be able to do it without the bype”

Helpful Report

Posted 7 years ago

Hello Eduardo, and thank you for your feedback. It is nice to hear that you have made the transition from cigarettes to vaping. If you have any queries, about any of our products, you can contact the Customer Care Team on 0800 133 7350. Or you can e-mail at: info@govype.com, and a member of the team are always more than happy to assist.

Posted 7 years ago

“Has helped me quit for a year so far”

Helpful Report

Posted 7 years ago

Hello Clare, and thank you for your feedback. It is always nice to hear that our customer are enjoying the transition from cigarettes to vaping. If you have any queries about any of our products, you can contact the Customer Care Team on: 0800 133 7350, or you can e-mail at: info@govype.com.

Posted 7 years ago

“Helped quit smoking, little pricey on the liquids for a small amount”

Helpful Report

Posted 7 years ago

Hello Harry, and thank you for your feedback. We are pleased to hear, that you made the transition from smoking to vaping. If you have any queries about any of our devices, then you can contact the Customer Care Team on: 0800 133 7350 (Monday - Friday, 09:00 - 17:00). Or, you can e-mail at: info@govype.com, and a member of the team will be happy to help you.

Posted 7 years ago

“Service of call centre is very friendly and prifessional. I use 2 different types of vype e-cigarettes with blended and golden tobacco which i love. I would never switch to any other vype product due to the quality of go-vype.”

Helpful Report

Posted 7 years ago

Hello Janice, and thank you for your feedback. We are pleased to hear, that the customer service offered has been of the highest standard, and that you are also pleased with your devices and eLiquids. If you have any further queries, then you can contact the Customer Care Team on: 0800 133 7350, or by e-mail at: info@govype.com.

Posted 7 years ago

“Easy to use easy on the pocket and helping my health thank you.”

Helpful Report

Posted 7 years ago

Hello Peter. Thank you for your feedback. It is always nice to hear, that our customers enjoy using our devices. If you have any queries, you can contact the Customer Care Team on 0800 133 7350. Or you can contact the team at: info@govype.com.

Posted 7 years ago

“tried every smoking alternative available and the estick maxx is easily the best there is”

Helpful Report

Posted 7 years ago

Hello Maureen. Thank you for your feedback, and we are glad to hear that you like using the eStick Maxx device. If you have any queries about any of our products, then you can contact the Customer Care Team on: 0800 133 7350, or e-mail at: info@govype.com, and the team will be happy to help you.

Posted 7 years ago

“I have had a number of vape devices in the past that all leaked. The 'Vype e-pen' is great! No leaks, superp battery life. Also their customer service is fab... thanks Andrew... have a look at 'professor vapes' review on YouTube. Jim”

Helpful Report

Posted 7 years ago

Hello Jim, and thank you for your feedback. It is nice to hear, that you are enjoying using the ePen. If you have any queries, about any of our products, you can contact the Customer Care Team on: 0800 133 7350, or you can e-mail them at: info@govype.com, and a member of the team will be happy to assist.

Posted 7 years ago

“easy to use no messing try to refill it simple screw in and easy to use”

Helpful Report

Posted 7 years ago

Hello Leslie, and thank you for your feedback, about your Vype device. It is always nice to hear that our customers enjoy using our devices. If you have any queries, then you can contact the Customer Care Team on: 0800 133 7350 (Monday - Friday, 09:00 - 17:00). Or you can e-mail the team at: info@govype.com.

Posted 7 years ago

“They didn't”

Helpful Report

Posted 7 years ago

Hello Tom, and thank you for your feedback. If you have any queries, about our products, then please contact the Customer Care Team on: 0800 133 7350, between the hours of 09:00 - 17:00 Monday - Friday. Or e-mail at: info@govype.com, and a member of the team will be happy to assist.

Posted 7 years ago

“Use E pen + caps excellent.”

Helpful Report

Posted 7 years ago

Hello Jill. Thank you for your feedback. It is nice to hear, that you like using your Vype ePen, and the choice of flavours too. If you have any queries, you can contact the Customer Care Team on 0800 133 7350, or e-mail at: info@govype.com, and the team will be happy to assist you.

Posted 7 years ago

“Helped me to stop my 30 a day cigarette addiction.”

Helpful Report

Posted 7 years ago

Hello Moira, and thank you for your feedback, and we are glad to hear that you have made the transition from smoking to vaping. If you have any queries, about our devices or eLiquids, you can contact the Customer Care Team, who are always happy to help. You can call on 0800 133 7350 (Mondays - Fridays, 09:00 - 17:00), or e-mail at: info@govype.com.

Posted 7 years ago

VUSE is rated 4.5 based on 6,348 reviews