VUSE Reviews

Name: VUSE
Rating: 4.54

4.5 Rating 6,348 Reviews

91 %

of reviewers recommend VUSE

4.5

Based on 6,348 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

0800 1337 350

Email:

info@goVype.com

Write Your review

Tell us how VUSE made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

VUSE 1 star review on 16th December 2024

Austin

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I really like the Vype e-cig. Nice style. Good battery. Very pleasant vape liquids.”

Helpful Report

Posted 7 years ago

Hello Angela. Thank you for your feedback, and we are pleased to hear that you enjoy using your Vype device. If you have any queries, about any of our devices, or eLiquids, you can contact the Customer Care Team on: 0800 133 7350 (Monday - Friday, 09:00 - 17:00). Or, you can e-mail at: info@govype.com.

Posted 7 years ago

“Excellent quality e-cigarette (eTank Pro) and eLiquied flavors, fast delivery.”

Helpful Report

Posted 7 years ago

Hello. Thank you for your feedback. It is nice to hear, that you are enjoying using your eTank Pro device and the choice of flavours. Should you have any queries, about any of our devices or eLiquid flavours, you can contact the Customer Care Team, who will be happy to help on: 0800 133 7350 (Monday to Friday, 09:00 - 17:00). Or, you can e-mail at: info@govype.com.

Posted 7 years ago

“excellent and easy to change cartridge”

Helpful Report

Posted 7 years ago

Hello Diane, and thank you for your feedback. It is always nice to hear, that our customers are enjoying using our products. If you have any queries, you can contact the Customer Care Team on: 0800 133 7350, or you can e-mail at: info@govype.com.

Posted 7 years ago

“The new estick maxx is just right for me. Didn't want a bulky vaping device. This new version is easy to use and looks more like a cigarette. Excellent.”

Helpful Report

Posted 7 years ago

Hello Christopher. Thank you for your feedback. We are glad to hear, that you are enjoying using the new eStick Maxx device, which we recently re-launched. Should you have any queries, about our devices or eLiquids, you can contact the Customer Care Team on: 0800 133 7350, or e-mail at: info@govype.com, and a member of the team will be happy to assist.

Posted 7 years ago

“Customer care team are great, products are great”

Helpful Report

Posted 7 years ago

Hello. Thank you for your feedback. We always appreciate feedback about the level of customer service, the Customer Care Team give, and that our customers like our products. If you have any further queries, about any of our devices, or eLiquids, you can contact the Customer Care Team on: 0800 133 7350. Or, you can e-mail at: info@govype.com, and a member of the team will be happy to assist.

Posted 7 years ago

“Over all good vape (epen 3) keeping me off cigarettes. Not the strongest of flavours though and only small amount of choice. Very dear for refills (only get two in each pack) and to have to spend over £30 for free delivery I find ridiculous. Will be checking local stores for refills before buying off website again as the price of delivery could be spent on another refill pack”

Helpful Report

Posted 7 years ago

Hello. Thank you for your feedback. It is nice to hear that you are enjoying the new ePen 3 device, that has recently been launched. Although there are only two cartridges in a pack, they hold more eLiquid, than the previous design cartridges for the old ePen device. If you have any queries, about any of our devices, you can contact the Customer Care Team on: 0800 133 7350 (Mondays - Fridays, 09:00 - 17:00). Or, you can e-mail at: info@govype.com.

Posted 7 years ago

“Good service, good help to make good choice... thankyou Now to see if I can!!!!!!!!!!!!!!??????? cut down on the ciggies yet again. NOT 100% sure I am afraid but YOU may help me try YET AGAIN”

Helpful Report

Posted 7 years ago

Hello Fiona, and thank you for your feedback. It is nice to hear, that you are enjoying the transition from cigarettes to vaping. Should you have any queries, about any of our products, the Customer Care Team are on hand to answer any questions you have. To contact them, you can either call them on: 0800 133 7350 (Monday - Friday, 09:00 - 17:00). Or, you can e-mail them at: info@govype.com.

Posted 7 years ago

“I liked the smaller size compared to the previous e-pen,but preferred the less slippery feel of the old one.I also feel that the button could be raised,say 1mm,rather than flush with the body.”

Helpful Report

Posted 7 years ago

Hello Julian, and thank you for your feedback. Should you have any queries, about any of our products, the Customer Care Team are on hand to answer any questions you have. To contact them, you can either call them on: 0800 133 7350 (Monday - Friday, 09:00 - 17:00). Or, you can e-mail them at: info@govype.com.

Posted 7 years ago

“I have the epen ...and the epen 3 . Epen 3 is really good and much nicer to use then the first one . I also have the protank which i use more then the epen 3 and i get eveything i need from the website . I wouldnt use anything else other then Vype.”

Helpful Report

Posted 7 years ago

Hello Donna, and thank you for your feedback, about your devices. It is nice to hear, that you are enjoying using our devices, including our newest, the ePen 3. Should you have any queries, about any of our products, the Customer Care Team are on hand to answer any questions you have. To contact them, you can either call them on: 0800 133 7350 (Monday - Friday, 09:00 - 17:00). Or, you can e-mail them at: info@govype.com.

Posted 7 years ago

“Ease of use and charging, nice taste.”

Helpful Report

Posted 7 years ago

Hello Brian, and thank you for your feedback. It is nice to hear, that you are enjoying using your Vype device. Should you have any queries, about any of our products, the Customer Care Team are on hand to answer any questions you have. To contact them, you can either call them on: 0800 133 7350 (Monday - Friday, 09:00 - 17:00). Or, you can e-mail them at: info@govype.com.

Posted 7 years ago

“Great service great product”

Helpful Report

Posted 7 years ago

Hello. Thank you for your feedback, and it is nice to hear, that our customers enjoy using our products. If you do have any queries, about our devices or eLiquids, you can contact the Customer Care Team on: 0800 133 7350 (Monday to Friday, 9am - 5pm), or you can e-mail at: info@govype.com.

Posted 7 years ago

“It is a nice product and one of the best e-cigs I have used. However-cartridges are very pricey and not easy to come by locally for me. Also I can't seem to find zero nicotine cartridges (this may be me being daft) which is disappointing as using this as an aid to stop smoking completely.”

Helpful Report

Posted 7 years ago

Hello and thank you for your feedback. If you check our website at: www.govype.com you can see the full range of flavours and strengths available, for all of our devices. If you do require further assistance, you can contact the Customer Care Team on: 0800 133 7350, between the hours of 09:00 - 17:00, Mondays - Fridays, or you can e-mail at: info@govype.com.

Posted 7 years ago

“Completely stopped smoking cigarettes and enjoy the epen and flavors”

Helpful Report

Posted 7 years ago

Hello Colin. Thank you for your feedback, and we are glad to hear that you have enjoyed the transition from cigarettes to vaping. If you have any queries, about your ePen device, or the range of eLiquids, you can contact the Customer Care Team on: 0800 133 7350, or e-mail at: info@govype.com, and a member of the team will be happy to assist.

Posted 7 years ago

“First time I’ve ordered on line found it very easy to use”

Helpful Report

Posted 7 years ago

Hello, and thank you for your feedback. It is always nice to hear, that you found using the website, easy to use. Should you have any queries about our devices, or eLiquids, you can contact the Customer Care Team, on: 0800 133 7350 (Monday to Friday, between 9am - 5pm). Or, you can also e-mail them at: info@govype.com

Posted 7 years ago

“I've recently purchased the new e pen. So far I've been very pleased with the result, it gives a better hit that the old style pen and I'm really enjoying the mint flavour.”

Helpful Report

Posted 7 years ago

Hello Lynn, and thank you for your feedback. It is nice to hear, that you are enjoying your ePen 3 device. Should you have any queries about our devices, or eLiquids, you can contact the Customer Care Team, on: 0800 133 7350 (Monday to Friday, between 9am - 5pm). Or, you can also e-mail them at: info@govype.com

Posted 7 years ago

“Easy to refill, powerful and really good flavours. I bought the Vape eTank Pro. I am very satisfied with this product.”

Helpful Report

Posted 7 years ago

Hello. Thank you for your feedback. It is always nice to hear that you are enjoying using your eTank Pro and the choice of flavours available. If you have any queries about any of our products, you can contact the Customer Care Team on: 0800 133 7350, or you can e-mail at: info@govype.com.

Posted 7 years ago

“Works well”

Helpful Report

Posted 7 years ago

Hello, and thank you for your feedback. We are pleased to hear, that you enjoy using our devices. Should you have any queries about our devices, or eLiquids, you can contact the Customer Care Team, on: 0800 133 7350 (Monday to Friday, between 9am - 5pm). Or, you can also e-mail them at: info@govype.com

Posted 7 years ago

“They are easy to use”

Helpful Report

Posted 7 years ago

Hello Charlotte, and thank you for your feedback. It is always nice to hear, that our customers enjoy using our devices, and if you have any queries about our devices, or eLiquids, you can contact the Customer Care Team, on: 0800 133 7350 (Monday to Friday, between 9am - 5pm). Or, you can also e-mail them at: info@govype.com

Posted 7 years ago

“Great service and quick delivery”

Helpful Report

Posted 7 years ago

Hello Jade, and thank you for your feedback. It is always nice to hear, that our customers our products, and the delivery service. Should you have any queries about our devices, or eLiquids, you can contact the Customer Care Team, on: 0800 133 7350 (Monday to Friday, between 9am - 5pm). Or, you can also e-mail them at: info@govype.com

Posted 7 years ago

“Very easy to use including changing capsules. Post is quintessential. Why no proper menthol!”

Helpful Report

Posted 7 years ago

Hello, and thank you for your feedback. It is always nice to hear, that our customers enjoy using our devices. Should you have any queries about our devices, or eLiquids, you can contact the Customer Care Team, on: 0800 133 7350 (Monday to Friday, between 9am - 5pm). Or, you can also e-mail them at: info@govype.com

Posted 7 years ago

VUSE is rated 4.5 based on 6,348 reviews