VUSE Reviews

Name: VUSE
Rating: 4.54

4.5 Rating 6,348 Reviews

91 %

of reviewers recommend VUSE

4.5

Based on 6,348 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

0800 1337 350

Email:

info@goVype.com

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VUSE 1 star review on 16th December 2024

Austin

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good. A bit more discreet than those huge smoke machines some men seem to like. The only grouse is the opacity of the new epen 3 cartridges. Impossible to see how much liquid is left even when holding them up to the light.”

Helpful Report

Posted 7 years ago

Thank you for your feedback. It is nice to hear that you are enjoying using your new ePen 3 device. The ePen 3 has a function to let you know when the cartridges have run out of eLIquid. The device will flash white five times to let you know the cartridge needs changing. All customer feedback is greatly appreciated and helps us implement changes to our services. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 7 years ago

“Smooth taste, no mess or fuss capsule system, but the postage lets it down, 3-5 days and half the price of the product for a small box? Please ...”

Helpful Report

Posted 7 years ago

Thanks for the excellent review! It's great to hear that you are enjoying your Vype products. Keep in mind we offer a variety of shipping options. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 7 years ago

“The Vype e-cigarettes are ideal for someone who wants to give up smoking tobacco.Easy to use and well made with plenty of flavour options and tobacco strengths. Smoking for over 35 years I thought it would be a problem, but no, I am still off them and the vype is suiting me fine.”

Helpful Report

Posted 7 years ago

Hi Peter, thank you for your great review! It is always a pleasure to know we can offer an alternative and that our device works to your needs. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 7 years ago

“Super item. Very pleased with it”

Helpful Report

Posted 7 years ago

Hi Julie, thank you for your kind words and great review! If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 7 years ago

“My epen arrived 4 days ago and I haven't had a cigarette since. Nothing else has ever worked for me. I have heard the new epen3 is more powerful so have just ordered that too. The only down side is the battery doesn't last long, but I still highly recommend”

Helpful Report

Posted 7 years ago

“Easy to use but its a shame you cant see how much liquid you have in the capsules”

Helpful Report

Posted 7 years ago

Thank you for your feedback. It is nice to hear that you are enjoying using your ePen 3. The ePen 3 has a function to let you know when the cartridges have run out of eLIquid. The device will flash white five times to let you know the cartridge needs changing. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 7 years ago

“Very good quality”

Helpful Report

Posted 7 years ago

Hi David, thank you for your 5 star review! If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 7 years ago

“The Vype ePen 3 is the 4th vape that I've bought (different makes) over 7 years & this by far the best with just the right amount of vapour for me & totally hassle free with the refill pods, no messy liquids. The battery life is a bit short but at £14.95 I just bought a second one so that I always have a fully charged pen.”

Helpful Report

Posted 7 years ago

“Love these products , making stopping smoking so much easier to handle. Thank you vype.com”

Helpful Report

Posted 7 years ago

Hi Mary, thank you for your 5 star review! We are delighted to know we are able to offer an alternative that works! If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 7 years ago

“SUPERB PRODUCT RANGE,EASY TO USE,VERY HIGH QUALITY.”

Helpful Report

Posted 7 years ago

Thank you so much for your five star review! We appreciate your feedback, and we are glad to hear that you like using our Vype products. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 7 years ago

“These are the best quality in terms of vaping, great experience without all the mess and reasonable price. A product that you know is safe and with a great customer service team backing their products.”

Helpful Report

Posted 7 years ago

Thanks for the excellent review! It's great to hear that you are enjoying your Vype products. The Vype Customer Care Team strive to provide a professional yet friendly service to all of our customers and we are always willing to go the extra mile. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 7 years ago

“I have purchased both the Vype ePen and more recently the ePen 3. I love the ease of changing the pods and not having to clean it out. I personally prefer the first ePen I bought due to it having 2 strength buttons. The new ePen 3 only has one and seems to have more vapour, still enjoying it though! Their customer service skills are excellent and definitely go the extra mile for the customer! Would definitely recommend Vype. Thank you”

Helpful Report

Posted 7 years ago

Hi Kimberley, thank you for your 5 star review! We also love how simplistic the ePen 3 is. The ePen 3 is more powerful than the ePen which is why it only has one button as it only puts out at one power. Your feedback will of course be noted! If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 7 years ago

“great items arrived in quick time”

Helpful Report

Posted 7 years ago

Thanks for the review! It's great to hear that you are enjoying your Vype products and that your order arrived quickly. If you require any assistance, please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 7 years ago

“been a heavy smoker for years got the pro tank and found it just as good as cigs just got to get used to it”

Helpful Report

Posted 7 years ago

Thank you so much for your feedback, we are pleased to hear that you are enjoying your eTank Pro device. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 7 years ago

“I have recently moved from the Vype EPen to the Vype EPen3 best e-cigarette I have used to date. The only thing I have noticed is that the refills don't last as long as the ones for the original EPen, they are cheaper so it could be the volume is less than the original one. I would not go back 10/10 for this product - even better when they offer the whole EPen3 system for £14.99 good value for money.”

Helpful Report

Posted 7 years ago

Thanks for the positive review and feedback! In laboratory testing the ePen 3 Pods provide about 200 puffs per pod, the experience will depend on the individual's personal vaping behaviour. All customer feedback is greatly appreciated and helps us implement changes to our services. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 7 years ago

“Using the Vype E Box I finally managed to stop smoking after 28 years. Quality products that work and everything is always well packaged and arrives on time.”

Helpful Report

Posted 7 years ago

Thanks for the excellent review! It's great to hear that you are happy with your Vype eBox and you are enjoying the transition from cigarettes to vaping, and have chosen Vype to do this. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 7 years ago

“Easy to use”

Helpful Report

Posted 7 years ago

Thanks for the awesome review! If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 7 years ago

“I have been a smoker for far too long, wanted to give up there was always an excuse! I was introduced to the Vype3 pen three weeks ago I am so happy, I haven’t touched a cigarette since! I feel so much better I have just been to the dentist, my gums and teeth are much improved”

Helpful Report

Posted 7 years ago

Thanks for the excellent review! It's great to hear that you are happy with your ePen 3 and that you are enjoying the transition from cigarettes to vaping, and have chosen Vype to do this. If you require any assistance, please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 7 years ago

“Excellent vape”

Helpful Report

Posted 7 years ago

Thanks so much for the positive review! If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 7 years ago

“Product as always discreet & easy to use. However, customer service from Jefferson laboutin was way above and beyond. This only confirmed my stay with vype”

Helpful Report

Posted 7 years ago

Thank you so much for your five star review! The Vype Customer Care Team strive to provide a professional yet friendly service to all of our customers and we are always willing to go the extra mile. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 7 years ago

VUSE is rated 4.5 based on 6,348 reviews