VUSE Reviews

Name: VUSE
Rating: 4.54

4.5 Rating 6,348 Reviews

91 %

of reviewers recommend VUSE

4.5

Based on 6,348 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

0800 1337 350

Email:

info@goVype.com

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VUSE 1 star review on 16th December 2024

Austin

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very smooth”

Helpful Report

Posted 7 years ago

Thanks so much for the positive review! If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 7 years ago

“Generally good but I preferred the flip top versions of the re fill bottles - the screw cap version is annoying.”

Helpful Report

Posted 7 years ago

Thanks for the review and feedback! All customer feedback is greatly appreciated and helps us implement changes to our services. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 7 years ago

“Its nice thank you”

Helpful Report

Posted 7 years ago

“Very good”

Helpful Report

Posted 7 years ago

Thanks for the excellent review! If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 7 years ago

“Simple quick efficient purchase & delivery will go directly you yourselves now going forward thank you.”

Helpful Report

Posted 7 years ago

Dear Joanna, thank you for your 5 star review! I was pleased to know you found the order process easy. We like to make this as simple as possible for our customers. We look forward to assisting you again in future! If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Monday - Friday 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 7 years ago

“Much better than the older model very pleased with it.”

Helpful Report

Posted 7 years ago

Dear Ray, thank you for your 5 star review! Great to hear you're pleased with the ePen 3 device and that you feel it is an improvement on previous devices. Should you need any further assistance, please do not hesitate to contact the Vype Care team on 0800 133 7350 (Mon-Friday, 09:00-17:00) or via email at info@govype.com

Posted 7 years ago

“Bought an ePen3 to try and quit smoking. Really cool bit of kit. Does exactly what I want it to do. Only little gripe is that I haven't been able to get hold of my pod of choice anywhere. Really need it back in stock soon.”

Helpful Report

Posted 7 years ago

Hi Daniel, thanks for the review! We also feel the ePen 3 is a cool and smart piece of kit. It's great to know you are happy with the device. I can confirm the pods will be available in retailers soon, this should be within the next 6-8 weeks. Also we update our online stock regularly so please do check back! If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 7 years ago

“Great staff great service!”

Helpful Report

Posted 7 years ago

Thanks for the review! Always a pleasure to know you are receiving great service to match our great products! If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 7 years ago

“these are that good that im already ordering ones for my older son who smoke”

Helpful Report

Posted 7 years ago

Hi Andrew, thanks for the 5 star review! We're delighted to know you enjoy using our devices. It's great to hear you are recommending us! If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 7 years ago

“I bought this for my son as I had previously bought him one which was working he wasn't smoking normal cigarettes then he couldn't buy the ones he wanted so went back to normal ones. Its now working thank goodness”

Helpful Report

Posted 7 years ago

Thanks for the positive review and feedback. All customer feedback is greatly appreciated and helps us implement changes to our services. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 7 years ago

“Excellent product and excellent customer service. Couldn't fault type at all. The only thing I would wish is that other stores stocking the vype product had more variety of stock. Great service 5*****”

Helpful Report

Posted 7 years ago

Thank you so much for your five star review! The Vype Customer Care team strive to provide a professional yet friendly service to all of our customers and we are always willing to go the extra mile. We do have a store locator on our website and If you need any assitance locating a store in your area please call at 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm,and we would be happy to locate additional stores in your area.

Posted 7 years ago

“Simple and efficient service! Excellent!”

Helpful Report

Posted 7 years ago

Thanks for the excellent review! It's great to hear that you are enjoying your Vype products. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 7 years ago

“The easiest and best ecig I've ever used .havnt even thought about smoking since I got it .A***** service from vype to.”

Helpful Report

Posted 7 years ago

Thanks for the awesome review! We are glad that we are a good fit for your vaping needs, and that you are enjoying the transition from cigarettes to vaping, and have chosen Vype to do this. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 7 years ago

“I love the vype e cigarettes, no fuss and mess filling up with liquid. Just screw it in and it's ready. It has a nice touch too.”

Helpful Report

Posted 7 years ago

Thanks for the excellent review! It's great to hear that you are enjoying your Vype products, If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 7 years ago

“After 30 years of smoking & many attempts at stopping I must say that at this stage, the vype has been my ‘best friend’. It feels comfortable, is not obtrusive like the other vapour e-cigs & has a great online facility for booking refills. Highly recommended & I hope to become completely nicotine free with the help of vype e-cig.”

Helpful Report

Posted 7 years ago

Thank you for the awesome review! It's amazing to hear that you are enjoying the transition from cigarettes to vaping, and have chosen Vype to do this. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 7 years ago

“My order for some reason was duplicated but I rang them to sort and I must admit their customer service was second to none. Problem got sorted too...Well done all involved”

Helpful Report

Posted 7 years ago

Thank you so much for your great review! The Vype Customer Care team strive to provide a professional yet friendly service to all of our customers and we are always willing to go the extra mile. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 7 years ago

“Dest pen around. Just got the number 3 and couldn't be any better”

Helpful Report

Posted 7 years ago

Hi Paul! Thanks for your 5 star review. We also think the ePen 3 is the best around! It's always great to hear when our customers are enjoying using the products just as much as we are. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 7 years ago

“GOOOD PRODUCT HAPPPY WOULD RECAMEND”

Helpful Report

Posted 7 years ago

Thank you for your 5 star review! Great to hear you would recommend our products and that you enjoy using our devices. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 7 years ago

“Been using Vype products for years, they are durable and good value”

Helpful Report

Posted 7 years ago

Hi William, thank you for your review! We're delighted you find our products last and that they represent good value. One of our aims is to bring great value products to our customers that are effective! If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 7 years ago

“" I have been using Vype E-pens for some time now, and they have successfully helped me to quit smoking, the price is reasonable, the e-pens are very 'user friendly' and with no spillage from the e-pen caps compared to other vape products from other companies - I would and have recommended them to others"”

Helpful Report

Posted 7 years ago

Thank you for your five star review! It's terrific to hear that you are enjoying the transition from cigarettes to vaping, and have chosen Vype to do this. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 7 years ago

VUSE is rated 4.5 based on 6,348 reviews