VUSE Reviews

Name: VUSE
Rating: 4.54

4.5 Rating 6,348 Reviews

91 %

of reviewers recommend VUSE

4.5

Based on 6,348 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

0800 1337 350

Email:

info@goVype.com

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VUSE 1 star review on 16th December 2024

Austin

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have tried others before moving to vype now I wont use anything else as far as I am concerned they are the best/”

Helpful Report

Posted 7 years ago

Hi Mark, thank you for your kind words and review! We are happy to hear Vype can provide what you need. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 7 years ago

“I use the e-pen 3 and have to say im very happy with the product the only down side is the refill pods are alittle expensive for the small amount. Maybe make them abit cheaper or make the pods bigger with more liquid.”

Helpful Report

Posted 7 years ago

Hi Luke, thank you for your review. It is great to know you are happy with the product and your feedback will be taken on board. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 7 years ago

“I prefer these to vape,,,,no mess easy to use,,I stopped smoking cigarettes nearly 2 years ago and these have really helped”

Helpful Report

Posted 7 years ago

Thank you for your five star review! We are delighted to know you find the products easy to use. We are happy we can offer you an alternative to smoking that you prefer. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 7 years ago

“I have been a long time vaper and have always shouted about both the products and services I have had from Vype and with the latest Epen 3 things are no different this Epen is without doubt the best one yet and leaves the competition behind it has a much bigger pod and delivers fantastic flavour and quality vapour the bigger battery means I get much longer use between charge and the pods now feel a lot more user friendly just pop one in and it is ready to go. fantastic”

Helpful Report

Posted 7 years ago

Hi Steve, thank you for your review! We agree the ePen 3 is awesome and it's great to know you are enjoying using the product. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 7 years ago

“Vype is a stylish vaping product and has an efficient and helpful customer services function. I have progressed through ePen, Pebble and now ePen3. The Pebble was undoubtedly the most stylish and discreet but I think all of the hardware suffers from reliability issues - I'm never 100% certain it will 'fire up'. I have not compared cartridges with tank products but I suspect that the value for money - £:ml is poor. And, in spite of assurances to the contrary, I cant see the liquid level in the ePen3 tank which is frustrating. And I urge Vype to stop calling this vaping solution an 'e-cigarette'; it negates all the good PR about vaping being an alternative to, or exit from, tobacco smoking and condemns vapers to be lumped in with smokers: not what was intended.”

Helpful Report

Posted 7 years ago

Thank you for your 5 start review Nick! It is great to know you are happy with the customer service you received. Your views will be taken on board and we will pass this on. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 7 years ago

“I have used many other types. But it has left me craving. These are brilliant”

Helpful Report

Posted 7 years ago

Hi Clive, thank you for your review! We are happy to know you enjoy using our products. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 7 years ago

“I had the e-pen 2 for over a year and was pleased with it but thought I’d try the new e-pen 3 and I’m really happy with it. It delivers even more of a satisfying hit and the push in pods are so convenient. A great device. Thanks.....”

Helpful Report

Posted 7 years ago

Hi Conrad, thank you for your 5 star review! We are really happy to know you enjoy using the ePen 3, we also feel the device is great! If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 7 years ago

“Of all types of e-cigarettes available find that Vype are the easiest to order and to obtain refill supplies. Excellent service when ordering and next day delivery always within period denoted.”

Helpful Report

Posted 7 years ago

Hi John, thank you for your kind review. We are delighted to know you find it easy to order. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 7 years ago

“Works, no issues”

Helpful Report

Posted 7 years ago

Thanks for the awesome review! We are glad that we are a good fit for your vaping needs. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 7 years ago

“Great new product.”

Helpful Report

Posted 7 years ago

Thank you for your five star review! If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 7 years ago

“Simple to use and the vape is very smooth to breath and not harsh like some cheap ones on the market. With vype you get what you pay for .”

Helpful Report

Posted 7 years ago

Thanks for the excellent review! It's great to hear that you are enjoying your Vype products, If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 7 years ago

“Great product!”

Helpful Report

Posted 7 years ago

Thanks for the great review! If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 7 years ago

“This slim device gives a flaversome satisfying vape experience. Fits into a small clutch bag. Easy to charge and refill no leaking or risk of overfilling. Value for money.”

Helpful Report

Posted 7 years ago

Thank you for your five star review! We are glad that we are a good fit for your vaping needs. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 7 years ago

“Compact good looking and efficient.”

Helpful Report

Posted 7 years ago

Thanks so much for the positive review! If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 7 years ago

“Very good quality, well made devices and affordable.”

Helpful Report

Posted 7 years ago

“Delighted with my new vype e-cigarette with my only comment being that I wish it was possible to buy the starter kit with lower than 18mg liquids as they are too strong for me”

Helpful Report

Posted 7 years ago

Thanks for the positive review and feedback. We do offer lower strength eLiquids in 0mg, 6mg and 12mg. A member of our team will contact you shortly to discuss our eLiquid options. If you require any assistance before then please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 7 years ago

“I love the new one I just got, so very easy to use”

Helpful Report

Posted 7 years ago

Thank you so much for your five star review! If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 7 years ago

“Like e pen 3. More sturdy less chance of snapping unlike three of the previous models. Only let down is the pod refill is not transparent therefore you cannot see how much fluid left.”

Helpful Report

Posted 7 years ago

Hello, and thank you for your feedback! It is nice to hear that you are enjoying using your new ePen 3 device. The ePen 3 has a function to let you know when the cartridges have run out of eLIquid. The device will flash white five times to let you know the cartridge needs changing. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 7 years ago

“Love the new e-pen stylish easy to use and looks good”

Helpful Report

Posted 7 years ago

Thanks for the positive review! If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 7 years ago

“I think it is a great cigarette, I am on 1 cigarette a day now.”

Helpful Report

Posted 7 years ago

Thank you for the excellent review! It's awesome to hear that you are enjoying the transition from cigarettes to vaping, and have chosen Vype to do this. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 7 years ago

VUSE is rated 4.5 based on 6,348 reviews