VUSE Reviews

Name: VUSE
Rating: 4.54

4.5 Rating 6,348 Reviews

91 %

of reviewers recommend VUSE

4.5

Based on 6,348 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

0800 1337 350

Email:

info@goVype.com

Write Your review

Tell us how VUSE made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

VUSE 1 star review on 16th December 2024

Austin

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The epen3 is a discreet but satisfying e-cigarette”

Helpful Report

Posted 7 years ago

Thanks for the excellent review! It's great to hear that you are enjoying your ePen 3. If you require any assistance, please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 7 years ago

“Would be better if you sold spare batteries, i like to have a spare.”

Helpful Report

Posted 7 years ago

Thanks for the five star review! All customer feedback is greatly appreciated and helps us implement changes to our services. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 7 years ago

“Ordered next day at 1555 and it came next day . Good service good product”

Helpful Report

Posted 7 years ago

Thanks for the positive review and feedback! It's great to hear that your shipment arrived quickly and that you are enjoying Vype. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 7 years ago

“Grest delivery always do amazing sales. After care team is amazing. Grest flavours”

Helpful Report

Posted 7 years ago

“they help me big time”

Helpful Report

Posted 7 years ago

Thank you for your five star review! If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 7 years ago

“I had an e-tank Pro as replacement to its predecessor (which is no longer in production). I'm still in the "transition" period but do find it easy to use - a little more "fiddlier" & getting used to the more vape cloud produced but, with practice by adjusting the inhale, getting used to it. I'm sure, with time, it will become "second nature". I'm using this a give up smoking" tool which is proving effective. I have used other vaping devices & find Vype is, actually, the best in the price range (under £30) & topping up with juice is very easy.”

Helpful Report

Posted 7 years ago

Hi Steve, thanks for the awesome review! We're delighted to hear you're getting to grips with the eTank Pro and that you're enjoying this. It's great to know we can offer you an affordable and effective alternative to smoking. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 7 years ago

“Great service from Vype, always call to place an order because I like to speak to a person rather than a computer, always been very helpful and usually delivered next day”

Helpful Report

Posted 7 years ago

Hi Diane, thank you for your review! We love talking to you too and making sure you have everything you need! If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 7 years ago

“excellent quality, great products and portfolio and the flavours available are just incredible. The new reward scheme is also an excellent idea. I highly recommend it to anyone who uses to smoke or just enjoy vaping! Best brand I’ve tried so far, by far.”

Helpful Report

Posted 7 years ago

Hi Luis, thanks for the great feedback! We're glad to hear you're enjoying our products. The Vype Club is our way of saying thank you and to reward our customers! If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 7 years ago

“Brilliant Thanks Tom”

Helpful Report

Posted 7 years ago

Thanks for the 5 star review Caroline! If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 7 years ago

“I recently received the new e-pen 3 and I'm impressed. It looks good, feels good in your hand and mouth and slips easily into your pocket. Vapour production is splendid. The blended tobacco flavour cartridge produces smooth, rich and satisfying vapour. Battery life is good - one charge should see a day's use for most vapers. It's another winner from Vype - well done!”

Helpful Report

Posted 7 years ago

Hi Robert, thank you for your great review! We are delighted you like the look and feel of the ePen 3. It is ergonomic and we agree the taste is great! Blended Tobacco is one of our top sellers so we're glad you enjoy it too! If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 7 years ago

“Best on the market, I've tried lots and hated them all but for Vype e-cigs. Excellent service as well. Brilliant. Thank you Vype. X”

Helpful Report

Posted 7 years ago

Thanks for the awesome review! We are glad that we are a good fit for your vaping needs. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 7 years ago

“I'm now into week two of using my vype epen 3 and getting along famously, I,ve already dropped down to 12mg and feel very confident that over the next month I can get down to 0mg and eventually be nicotine free. Thanks vype.”

Helpful Report

Posted 7 years ago

Thank you for your five star review! It's amazing to hear that you are enjoying the transition from cigarettes to vaping, and have chosen Vype to do this. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 7 years ago

“PERFECT”

Helpful Report

Posted 7 years ago

Thank you so much for your five star review! If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 7 years ago

“If I am ever going to quit smoking this is it. Please note. 18mg is stronger kick than tobacco which is annoying as I bout 3 x 3 packs and am stuck with them. But 12mg works ok. That was my fault RUSHING in blind. But so easy to use and a comfortable inhale now, so hears to everyone's taxes rising again as another quits smoking haha. Good luck anyone else trying this.”

Helpful Report

Posted 7 years ago

Thanks for the positive review and feedback! It's amazing to hear that you are enjoying the transition from cigarettes to vaping, and have chosen Vype to do this. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 7 years ago

“I am new to the vape world and was looking for one that was not too powerful with minimal effort. The vype epen3 was recommended to me by a clerk and I must admit, I'm happy I converted! Simple to use, no mucking about with oil/coils etc. Still trying to find the right mg for me but it's all trial and error - overall very pleased!”

Helpful Report

Posted 7 years ago

“Quality products, very fast delivery. Thank you”

Helpful Report

Posted 7 years ago

Thank you for your five star review! We are glad to hear that you enjoy our products and received fast delivery. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 7 years ago

“very helpful staff”

Helpful Report

Posted 7 years ago

Thank you for your 5 star review Peter! It's great to hear our staff are providing service that matches our products! If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 7 years ago

“Excellent Vaping experience with Vype. Wonderful flavours. Sometimes the liquid bottles are not in stock but you can't have everything.”

Helpful Report

Posted 7 years ago

Hi David, thank you for your review! We are very happy to learn you enjoy the flavours we have in our range. Your feedback will of course be taken on board. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 7 years ago

“I find the EPEN 3 easy to use and simple to change pods. More flavour varieties would be good and a list of what supermarkets etc stock the EPEN pods.”

Helpful Report

Posted 7 years ago

Hi Kevin, thanks for your review! We agree the ePen 3 is very simplistic. Your feedback will be taken on board. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 7 years ago

“Awesome really helping with stopping smoking”

Helpful Report

Posted 7 years ago

VUSE is rated 4.5 based on 6,348 reviews