VUSE Reviews

Name: VUSE
Rating: 4.54

4.5 Rating 6,348 Reviews

91 %

of reviewers recommend VUSE

4.5

Based on 6,348 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

0800 1337 350

Email:

info@goVype.com

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VUSE 1 star review on 16th December 2024

Austin

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It is good and made me fill excellent and over the moon”

Helpful Report

Posted 7 years ago

Hello and thank you for your feedback, and we are glad to hear you are enjoying using your Vype product. If you have any queries, about our devices or eLiquids, you can contact the Customer Care Team on 0800 133 7350 (Mondays – Fridays, 09:00 – 17:00). Or you can e-mail at: info@govype.com.

Posted 7 years ago

“It is much better than smoking tobacco cigarettes. Cleaner, nice taste, and convenient to use. Ordering refills and units is an easy experience and much nicer experience dealing with the supplier direct. Thank You Janet Gray”

Helpful Report

Posted 7 years ago

Hello Janet. Thank you for your feedback, and we are glad to hear you are enjoying using your Vype product. If you have any queries, about our devices or eLiquids, you can contact the Customer Care Team on 0800 133 7350 (Mondays – Fridays, 09:00 – 17:00). Or you can e-mail at: info@govype.com,

Posted 7 years ago

“LOVE THE VYPE E-PEN 3 VERY EASY TO HOLD AND WHEN CHARGED LASTS A LONG TIME LOVE IT SO MUCH I ORDERED ANOTHER ONE WOULD DEFINTLEY RECOMEND IT. THANKYOU.”

Helpful Report

Posted 7 years ago

Hello Anne, and thank you for your feedback. We are pleased to hear, that you are enjoying our latest device, the ePen 3. If you have any queries, about our devices or eLiquids, you can contact the Customer Care Team on 0800 133 7350 (Mondays – Fridays, 09:00 – 17:00). Or you can e-mail at: info@govype.com.

Posted 7 years ago

“Having never used a vape before good substitute for cigarettes”

Helpful Report

Posted 7 years ago

Hello and thank you for your feedback, and we are glad to hear you are enjoying the transition from cigarettes to vaping, and have chosen Vype to do this. If you have any queries, about our devices or eLiquids, you can contact the Customer Care Team on 0800 133 7350 (Mondays – Fridays, 09:00 – 17:00). Or you can e-mail at: info@govype.com,

Posted 7 years ago

“Very decent throat hit and good level of nicotine (obviously this can be adjusted) but the 18 was good. I tested it on a number of people in the office and they all agreed it was much better than the Pebble for throat hit and nicotine. The only problem you have is that none of the current vape users said they'd bother switching from their current devices. A small sample but for me it showed that to win in this market you need to get the device out first. This is why I have concerns over your ability to win in the US given the three year lag as a result of the FDA.”

Helpful Report

Posted 7 years ago

Hello and thank you for your feedback, which has been forwarded onto the relevant department, and we are glad to hear you are enjoying using your Vype product. If you have any queries, about our devices or eLiquids, you can contact the Customer Care Team on 0800 133 7350 (Mondays – Fridays, 09:00 – 17:00). Or you can e-mail at: info@govype.com,

Posted 7 years ago

“Easy to order and arrived quickly”

Helpful Report

Posted 7 years ago

Hello and thank you for your feedback, regarding your order and delivery. If you have any queries, about our devices or eLiquids, you can contact the Customer Care Team on 0800 133 7350 (Mondays – Fridays, 09:00 – 17:00). Or you can e-mail at: info@govype.com,

Posted 7 years ago

“my house my car and i dont stink of cigarrettes anymore.”

Helpful Report

Posted 7 years ago

Hello Stuart. Thank you for your feedback, and we are glad to hear you are enjoying using your Vype product. If you have any queries, about our devices or eLiquids, you can contact the Customer Care Team on 0800 133 7350 (Mondays – Fridays, 09:00 – 17:00). Or you can e-mail at: info@govype.com,

Posted 7 years ago

“I've started using the pro tank it is very good. I do seem to use more liquid than I used to though. The flavours of the liquids are good too, I use the crisp mint and berry crush. The only thing I don't like is the change to screw top bottles, I preferred the flip caps, they are much easier to do up and undo.”

Helpful Report

Posted 7 years ago

“Paid for Saturday delivery....received on a Monday!”

Helpful Report

Posted 7 years ago

Hello Debbie. Thank you for your feedback, and we were sorry to read of the issues you had encountered with your delivery. A member of the Customer Care Team shall contact you soon.

Posted 7 years ago

“I’ve used your ecig before, but definitely prefer the e pen, no mess, no fuss and a nice vape, would love some pudding flavours for this one as well, would recommend it for anyone, especially if you just starting, love the 2 strength settings too, a nice case to carry it about would be a good idea with compartments for your refills, but overall it’s great value for money and an excellent vape 👍🍉🍏🍓😀”

Helpful Report

Posted 7 years ago

Hello Paula. Thank you for your feedback, and we are glad to hear you are enjoying using your Vype product. If you have any queries, about our devices or eLiquids, you can contact the Customer Care Team on 0800 133 7350 (Mondays – Fridays, 09:00 – 17:00). Or you can e-mail at: info@govype.com.

Posted 7 years ago

“was the flavour was very fresh and mild”

Helpful Report

Posted 7 years ago

Thank you for your feedback, and we are glad to hear you are enjoying using your Vype product. If you have any queries, about our devices or eLiquids, you can contact the Customer Care Team on 0800 133 7350 (Mondays – Fridays, 09:00 – 17:00). Or you can e-mail at: info@govype.com.

Posted 7 years ago

“They give the taste and vapour of real cigarettes.”

Helpful Report

Posted 7 years ago

Hello Steven, and thank you for your feedback. It is always nice to hear, that our customers enjoy the transition from cigarettes to vaping. Should you have any queries about any of our products, you can contact the Customer Care Team on: 0800 133 7350 (Mondays - Fridays, 09:00 - 17:00). Alternatively, you can e-mail at: info@govype.com.

Posted 7 years ago

“Love Vype get it online very good service arrives quicly”

Helpful Report

Posted 7 years ago

Hello Janice, and thank you for your feedback. It is always nice to hear, that our customers enjoy using our products, and are also pleased with the service they receive. Should you have any queries about any of our products, you can contact the Customer Care Team on: 0800 133 7350 (Mondays - Fridays, 09:00 - 17:00). Alternatively, you can e-mail at: info@govype.com.

Posted 7 years ago

“Just what I need”

Helpful Report

Posted 7 years ago

Hello. Thank you for your feedback, and we are glad to hear that you are enjoying using your Vype device. Should you have any further queries, you can contact the Customer Care Team on: 0800 133 7350 (Mondays - Fridays, 09:00 - 17:00). Or, you can e-mail at: info@govype.com, and a member of the team will be happy to assist. Delete

Posted 7 years ago

“The device works well and the e-liquid is delicious but the best thing is when I had a problem they investigated it and sorted it out straight away. Fantastic customer service.”

Helpful Report

Posted 7 years ago

Hello Jennifer, and thank you for your feedback. We are glad to hear that you enjoy using your Vype device, and with the customer service received. If you have any queries about any of our products, you can contact the Customer Care Team on: 0800 133 7350 (Mondays - Fridays, 09:00 - 17:00). Or, you can e-mail at: info@govype.com.

Posted 7 years ago

“Vype e- cigarettes have kept me clear of normal cigarettes for 18 months and I love the ease of use and no odour. I also like that there is not a huge cloud of vapour with my e pen”

Helpful Report

Posted 7 years ago

Hello. Thank you for your feedback, and we are glad to hear that you are enjoying the transition from cigarettes to vaping. If you have any further queries, you can contact the Customer Care Team on: 0800 133 7350 (Mondays - Fridays, 09:00 - 17:00). Or, you can e-mail at: info@govype.com.

Posted 7 years ago

“Excellent service!”

Helpful Report

Posted 7 years ago

Hello. Thank you for your feedback, and we are glad to hear that you are happy with the service you have received from Vype. If you have any further queries, you can contact the Customer Care Team on: 0800 133 7350 (Mondays - Fridays, 09:00 - 17:00). Or, you can e-mail at: info@govype.com.

Posted 7 years ago

“They don't. But I enjoy vaping.”

Helpful Report

Posted 7 years ago

“I have purchased two pebble units of which both broke of their own accord within a month. The vype representative did all he could to solve the issue”

Helpful Report

Posted 7 years ago

Hi, Thank you for your feedback. We are very sorry to hear of your disappointment with the performance of the Pebble, I can understand this would be frustrating. One of our specialists will be in contact with you to discuss this further and aim to resolve this issue. Should you require any support or assistance with any of the devices or eLiquids we have, please do not hesitate to contact us. You can contact the Customer Care Team on: 0800 133 7350 (Mondays - Fridays except bank holidays, 09:00 - 17:00). Or, you can e-mail at: info@govype.com.

Posted 7 years ago

“Takes away craving”

Helpful Report

Posted 7 years ago

Hi, Thank you for your feedback. It is always great for us to know that we are able to offer an effective alternative that helps erase any cravings of smoking. Should you require any support or assistance with any of the devices or eLiquids we have, please do not hesitate to contact us. You can contact the Customer Care Team on: 0800 133 7350 (Mondays - Fridays except bank holidays, 09:00 - 17:00). Or, you can e-mail at: info@govype.com.

Posted 7 years ago

VUSE is rated 4.5 based on 6,348 reviews