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VUSE Reviews

4.5 Rating 6,343 Reviews
91 %
of reviewers recommend VUSE
4.5
Based on 6,343 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 75%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Read VUSE Reviews
Visit Website

Phone:

0800 1337 350

Email:

info@goVype.com

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VUSE 1 star review on 16th December 2024
Austin
VUSE 1 star review on 16th December 2024
Austin
VUSE 1 star review on 16th December 2024
Austin
Anonymous
Anonymous  // 01/01/2019
Contact with answer were very quick and I perceived a really interest to help my incident.
Helpful Report
Posted 6 years ago
Hello Felipe, thank you for your kind feedback. It is great to hear that you were happy with the swift service received. If you have any queries about our devices or eLiquids, you can contact the Customer Care Team on: 0800 133 7350 (Mondays - Fridays except bank holidays, 09:00 - 17:00). Or, you can e-mail at: info@govype.com.
Posted 6 years ago
I’m a big fan of Vype. I was a smoker for twenty years up to twenty cigs a day. I switched to Vype started at 18mg nicotine and gradually reduced it to 0mg nicotine. I have now been nicotine free for two years. Vype has really helped me turn things around.
Helpful Report
Posted 6 years ago
Hello Tom, and thank you for your feedback. It is always nice to hear, that our customers are enjoying the transition from cigarettes to vaping. If you have any queries about any of our devices or eLiquids, you can contact the Customer Care Team on: 0800 133 7350 (Mondays - Fridays. 09:00 - 17:00). Or you can e-mail at: info@govype.com, and a member of the team will be happy to assist.
Posted 6 years ago
I enjoy the flavours that are on offer, i have had the e-pen which i loved easy to charge no spills from the caps and fast and easy change of the caps. Now i have the vype ebox and the best for change to the power you want easy to clean and refill the downfall it takes awhile to charge and is in the £40 mark but i would recommend this.
Helpful Report
Posted 6 years ago
Hello Darren, and thank you for your feedback. It is nice to hear, that you enjoyed using the ePen, and have now changed to the eBox. Should you have any queries, about any of our devices, you can contact the Customer Care Team on: 0800 133 7350. Alternatively, you can e-mail at: info@govype.com.
Posted 6 years ago
Recent delivery fuss free and timely
Helpful Report
Posted 6 years ago
Hello Simon, and thank you for your feedback. It is nice to hear, that you have received your order quickly. If you have any queries about our devices or eLiquids, you can contact the Customer Care Team on: 0800 133 7350 (Mondays - Fridays except bank holidays, 09:00 - 17:00). Or, you can e-mail at: info@govype.com.
Posted 6 years ago
First e-ciggie I've tried. The liquids taste great. Order from the web is first class. Although it states delivery in 2 to 3 days, I've been ordering in the morning and receiving the order the next day. Only know of two shops that sell Vype in my area, and it looks like I am down to one. Great taste, great delivery.
Helpful Report
Posted 6 years ago
Hello Barry, and thank you for your feedback. We are glad to hear that you are enjoying using your Vype device. If you have any further queries, about any of our devices or eLiquids, you can contact the Customer Care Team on: 0800 133 7350 (Mondays - Fridays excluding bank holidays, 09:00 - 17:00). Or, you can e-mail the team at: info@govype.com.
Posted 6 years ago
After smoking for over 40 years my Vype e-cigarette is the perfect replacement
Helpful Report
Posted 6 years ago
Hello. Thank you for your feedback, and we are glad to hear that you are enjoying the transition from cigarettes to vaping. Should you have any queries about any of our devices or eLiquids, you can contact the Customer Care Team on: 0800 133 7350 (Mondays - Fridays, 09:00 - 17:00). Alternatively, you can e-mail the team at: info@govype.com.
Posted 6 years ago
There easy
Helpful Report
Posted 6 years ago
Hello Nick, and thank you for your feedback. We are glad to hear, that you are enjoying using your Vype device. If you have any queries about any of our devices or eLiquids, you can contact the Customer Care Team on: 0800 133 7350 (Mondays - Fridays excluding bank holidays, 09:00 - 17:00). Or you can e-mail at: info@govype.com.
Posted 6 years ago
They helped me stop smoking cigarettes
Helpful Report
Posted 6 years ago
Hello. Thank you for your feedback, and we are glad to hear that you are enjoying the transition from cigarettes to vaping. Should you have any queries about any of our devices or eLiquids, you can contact the Customer Care Team on: 0800 133 7350 (Mondays - Fridays, 09:00 - 17:00). Alternatively, you can e-mail the team at: info@govype.com.
Posted 6 years ago
Have been using for 4 weeks as a quit smoking aid, excellent product! No sore throat either.
Helpful Report
Posted 6 years ago
Hello. Thank you for your feedback, and we are glad to hear that you are enjoying the transition from cigarettes to vaping. Should you have any queries about any of our devices or eLiquids, you can contact the Customer Care Team on: 0800 133 7350 (Mondays - Fridays, 09:00 - 17:00). Alternatively, you can e-mail the team at: info@govype.com.
Posted 6 years ago
They are really good size and far better than the liquid vape. Best vape. E-Pen 3
Helpful Report
Posted 6 years ago
Hello Sue, and thank you for your feedback. It is nice to hear, that you are enjoying using our newest device, the ePen 3. If you have any queries about any of our devices or eLiquids, you can contact the Customer Care Team on: 0800 133 7350 (Mondays - Fridays, 09:00 - 17:00). Or, you can e-mail at: info@govype.com, and a member of the team will be happy to assist.
Posted 6 years ago
Good service quick delivery
Helpful Report
Posted 6 years ago
Hello. Thank you for your feedback. It is nice to hear, that our customers are happy with the delivery of their products, and if you have any queries about any of our products, you can contact the Customer Care Team on: 0800 133 7350 (Mondays - Fridays, 09:00 - 17:00). Or you can e-mali at: info@govype.com.
Posted 6 years ago
Very happy with my products would highly recommend Jo
Helpful Report
Posted 6 years ago
Hello Jo, and thank you for your feedback. It is nice to hear, that our customers enjoy using our devices. Should you have any queries about any of our products, you can contact the Customer Care Team on: 0800 133 7350 (Mondays - Fridays, 09:00 - 17:00). Or you can e-mali at: info@govype.com.
Posted 6 years ago
I have maneaged to give up tobacco. sometimes they leake
Helpful Report
Posted 6 years ago
Hello Eduardo, and thank you for your feedback. We are glad to hear that you have made the transition from cigarettes to vaping, but are sorry to hear that you have been encountering issues, with some of your eLiquids. A member of the Customer Care Team will contact you soon.
Posted 6 years ago
After smoking for 20 years, it helped me stop and I’ve now been smoke free for over a year!
Helpful Report
Posted 6 years ago
Hello. Thank you for your feedback. It is always nice to hear, that our customers are enjoying the transition from cigarettes to vaping, and are choosing Vype to do this. Should you have any queries about any of our products, you can contact the Customer Care Team on: 0800 133 7350 (Mondays - Fridays, 09:00 - 17:00). Or you can e-mali at: info@govype.com.
Posted 6 years ago
I bought the vype epen 3 from VIP after being fed up with other devices leaking and coils not connecting properly. I have not been disappointed with this. Great size and not overly priced. I have just purchased a load of epen 3 pods from the website. Free delivery over £35 and I received a free box of pods with my order. All the flavours and strengths are in stock on the website which is something I find I can't always get at high street stores. I have never had any problems with leaking with this device and changing the pods is so easy and hassle free. I will definitely be back for more in future. I
Helpful Report
Posted 6 years ago
Hello Michelle, and thank you for your feedback. It is nice to hear, that you are enjoying our newest device, the ePen 3 and the choice of flavours. Should you have any queries about any of our products, you can contact the Customer Care Team on: 0800 133 7350 (Mondays - Fridays, 09:00 - 17:00). Or you can e-mali at: info@govype.com.
Posted 6 years ago
I had a problem with my Vype and the customer service team sorted in very quickly and supplied a new one. Top people
Helpful Report
Posted 6 years ago
Hello. Thank you for your feedback. We are glad that we were able to resolve your issue for you, and if you have any queries about any of our devices or eLiquids, you can contact the Customer Care Team. They are available on: 0800 133 7350 (Mondays - Fridays, 09:00 - 17:00). Alternatively, you can e-mail at: info@govype.com.
Posted 6 years ago
Good quality, reasonably priced e cigarettes
Helpful Report
Posted 6 years ago
Hello. Thank you for your feedback. It is always nice to hear, that our customers enjoy using our products. If you have any queries, you can contact the Customer Care Team on: 0800 133 7350 (Mondays - Fridays, 09:00 - 17:00). Or, you can e-mail at: info@govype.com.
Posted 6 years ago
IIget a good feeling when i use e cigs and has stopped mefrom smoking al together
Helpful Report
Posted 6 years ago
Hello Colin, and thank you for your feedback. It is always nice to hear, that our customers are enjoying the transition from cigarettes to vaping, and are choosing Vype to do this. Should you have any queries about any of our products, you can contact the Customer Care Team on: 0800 133 7350 (Mondays - Fridays, 09:00 - 17:00). Or you can e-mali at: info@govype.com.
Posted 6 years ago
I find this site very easy to navigate and to choose the items that you require. With a lot selection and competitive pricing and quick delivery you just cannot go wrong.
Helpful Report
Posted 6 years ago
Hello. Thank you for your feedback, and we are glad to hear that you found the website easy to navigate. It is also nice to hear, that you received your order quickly. Should you have any queries about any of our devices or eLiquids, you can contact the Customer Care Team on: 0800 133 7350 (Mondays - Fridays, 09:00 - 17:00). Or, you can e-mail at: info@govype.com.
Posted 6 years ago
Very happy as ordered and expected delivery in 3 to 5 days and it's arrived in 2. You can't fault the service
Helpful Report
Posted 6 years ago
Hello Vicky, and thank you for your feedback. We are pleased to hear, that you received your order quickly, and if you have any queries about any of our products, you can contact the Customer Care Team. They can be contacted by telephone on 0800 133 7350, or by e-mail at: info@govype.com.
Posted 6 years ago
VUSE is rated 4.5 based on 6,343 reviews