VUSE Reviews

Name: VUSE
Rating: 4.54

4.5 Rating 6,352 Reviews

91 %

of reviewers recommend VUSE

4.5

Based on 6,352 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

0800 1337 350

Email:

info@goVype.com

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VUSE 1 star review on 16th December 2024

Austin

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The hype e-cig helped to stop smoking. I used it alongside patches and it worked for me .”

Helpful Report

Posted 7 years ago

Hello Carol, and thank you for your feedback. It is always nice to hear that our customers are enjoying the transition from cigarettes to vaping, and have chosen Vype to do this. If you have any queries about any of our products, you can contact the Customer Care Team, who will be only too happy to assist on: 0800 133 7350 (Mondays - Fridays, 09:00 - 17:00). Alternatively, you can e-mali the team at: info@govype.com.

Posted 7 years ago

“Very fast delivery im on a 6mg sometimes the flavours are a bit week would be good if you could do a 3mg instead of going from a 6 -0mg”

Helpful Report

Posted 7 years ago

“Good price and discounts, easy to use and fast delivery”

Helpful Report

Posted 7 years ago

Hello Eleanor. It is great to hear that you are enjoying the products that Vype have available, and are pleased with the fast delivery of your items. If you do have any questions or queries regarding any of our products, then please feel free to gives us a call on 0800 133 7350 (Monday - Friday 09:00 - 17:00). Or alternately, you can email us at info@govype.com, and one of our Vype customer care team members, will be happy to help.

Posted 7 years ago

“Easy to use, tastes great and you have fantastic consultants!! Keep it up, I will 100% recommend this product.”

Helpful Report

Posted 7 years ago

Hello. Thank you for your feedback. It is always nice to hear from our customers, that they enjoy using our products, and are also pleased with the customer service they receive. If you have any queries about any of our devices or eLiquids, you can contact the Customer Care Team on: 0800 133 7350 (Mondays - Fridays, 09:00 - 17:00). Or, you can e-mail at: info@govype.com.

Posted 7 years ago

“E-pen very easy to use”

Helpful Report

Posted 7 years ago

Hello. Thank you for your feedback, and we are really pleased to hear, that you are enjoying using your ePen device. Should you have any queries, about any of our products, you can contact the Customer Care Team on: 0800 133 7350 (Mondays - Fridays, 09:00- 17:00). Or, you can e-mail at: info@govype.com, and a member of the team will be happy to assist.

Posted 7 years ago

“The new Pure E-Liquid: It used too have pure neutral flavour, now it has a slight flavour. It used to be better. The old flip-top e-liquid bottles where better.”

Helpful Report

Posted 7 years ago

Hello Mohammed, and thank you for your feedback. A member of the Customer Care Team will contact you soon.

Posted 7 years ago

“This is a great e cig easy to hold and very satisfying smoke”

Helpful Report

Posted 7 years ago

Hello Annie, and thank you for your feedback. It is always nice to hear, that our customers are enjoying using our products. If you have any queries about any of our flavours, you can contact the Customer Care Team on: 0800 133 7350 (Mondays - Fridays, 09:00 -17:00). Or, you can e-mail at: info@govype.com.

Posted 7 years ago

“Still waiting for my order”

Helpful Report

Posted 7 years ago

Hello Clare, and thank you for your feedback. A member of the Customer Care Team shall contact you soon.

Posted 7 years ago

“Been using now for 4 years and only eCig I now touch. Vype is a really good eCig. Easy to use and at a reasonable price. ePen 3 is best yet, only fault is the case, it is so dark you cannot see how much you have left. Thoroughly recommend.”

Helpful Report

Posted 7 years ago

Hello David, and thank you for your feedback. It is nice to hear that you are enjoying using your new ePen 3 device, which has a function to let you know when the cartridges have run out of eLIquid. The device will flash white five times, to let you know the cartridge needs changing. If you have any queries, about any of our devices or eLiquids, you can contact the Customer Care Team on: 0800 133 7350 (Mondays - Fridays, 09:00 - 17:00). Or, you can e-mail at: info@govype.com, and a member of the team will be happy to assist.

Posted 7 years ago

“I ordered the epen 3 and I'm delighted. I also have the pebble which I'm fond of, however it does leak which is annoying. I also use the original epen. The epen 3 is my favourite at the moment. Looking forward to seeing what's new in the future.”

Helpful Report

Posted 7 years ago

Hello Christine, and thank you for your feedback. It is nice to hear, that you are enjoying using our latest device, the ePen 3, which replaced the Pebble device, which is now discontinued. Be sure to sign up to our website for updates, so when new flavours are introduced for the ePen 3, you will receive updates about this. If you have any queries, about any of our devices or eLiquids, you can contact the Customer Care Team on: 0800 133 7350 (Mondays - Fridays, 09:00 - 17:00). Or, you can contact e-mail at: info@govype.com.

Posted 7 years ago

“I used Vype 3 .5 years ago for 6 months I alternated between menthol cigs and mint vype the for last 3 years have only vyped , i couldnt smoke a cig now I prefer vype cant stand smell or horid taste in your mouth of traditional cigs . having dabled with other e cigs for many year i found vype is second to non the only one thats satisfied my habit , very happy customer”

Helpful Report

Posted 7 years ago

Hello Lesley, and thank you for your feedback. It is always nice to hear that our customers are enjoying the transition from cigarettes to vaping, and are choosing Vype to do this. If you have any queries, about any of our devices or eLiquids, you can contact the Customer Care Team on: 0800 133 7350 (Mondays - Fridays, 09:00 - 17:00). Or, you can contact e-mail at: info@govype.com.

Posted 7 years ago

“Good”

Helpful Report

Posted 7 years ago

Hello. Thank you for your feedback, and we are pleased to hear that you are enjoying using your Vype device. If you have any queries, about any of our devices or eLiquids, you can contact the Customer Care Team on: 0800 133 7350 (Mondays - Fridays, 09:00 - 17:00). Or, you can contact e-mail at: info@govype.com.

Posted 7 years ago

“I started with the ePen, then the pebble, pro tank, ebox and finally the ePen 3, which is great as a hybrid of the pebble and ePen. With the exception of the pebble cartridges that have a tendency to leak, every Vype item I own has a role and does it to perfection. For quality and service it has to be Vype.”

Helpful Report

Posted 7 years ago

Hello David and thank you for your feedback. It is always nice to hear that you enjoy using your latest device the ePen 3. If you have any queries about any of our flavours, you can contact the Customer Care Team on: 0800 133 7350 (Mondays - Fridays, 09:00 -17:00). Or, you can e-mail at: info@govype.com, and a member of the team will be happy to assist.

Posted 7 years ago

“i smoked 50 cigarettes a day for 40+ years for last 15 months ive smoked vype e-cigarettes never looked back since”

Helpful Report

Posted 7 years ago

Hello Steven and thank you for your feedback. It is nice to hear that you are enjoying the transition from cigarettes to vaping, and have chosen Vype to do this. If you have any queries about any of our flavours, you can contact the Customer Care Team on: 0800 133 7350 (Mondays - Fridays, 09:00 -17:00). Or, you can e-mail at: info@govype.com, and a member of the team will be happy to assist.

Posted 7 years ago

“Satisfying substitute for cigarettes”

Helpful Report

Posted 7 years ago

Hello. Thank you for your feedback, and we are glad to hear that you are enjoying the transition from cigarettes to vaping, and have chosen Vype to do this. If you have any queries about any of our devices or eLiquids, you can contact the Customer Care Team on: 0800 133 7350 (Mondays - Fridays, 09:00 -17:00). Or, you can e-mail at: info@govype.com, and a member of the team will be happy to assist.

Posted 7 years ago

“does everything I want it to, the flavours taste great, the equipment is robust & the customer service is very good.”

Helpful Report

Posted 7 years ago

Hello Paul, and thank you for your feedback. We are pleased to hear, that you enjoy using your Vype device, and the choice of flavours available. If you have any queries about any of our devices or eLiquids, you can contact the Customer Care Team on: 0800 133 7350 (Mondays - Fridays, 09:00 -17:00). Or, you can e-mail at: info@govype.com, and a member of the team will be happy to assist.

Posted 7 years ago

Hello Paul, and thank you for your feedback, and we are glad to hear that you like using your Vype device, and are pleased with the choice of flavours. If you have any queries about any of our devices or eLiquids, you can contact the Customer Care Team on: 0800 133 7350 (Mondays - Fridays, 09:00 -17:00). Or, you can e-mail at: info@govype.com, and a member of the team will be happy to assist.

Posted 7 years ago

“The flavours seem to have changed, I still like it but I'm looking our for something else as the blended tobacco flavour is so weak now I can hardly taste it.”

Helpful Report

Posted 7 years ago

Hello James, and thank you for your feedback. There have not been any changes to our eLiquid flavours, but if you have any queries about any of our flavours, you can contact the Customer Care Team on: 0800 133 7350 (Mondays - Fridays, 09:00 -17:00). Or, you can e-mail at: info@govype.com, and a member of the team will be happy to assist.

Posted 7 years ago

“Love crisp mint flavour.Excellent prompt service.Would definitely use again”

Helpful Report

Posted 7 years ago

Hello Sue, and thank you for your feedback. It is always nice to hear, that our customers do enjoy using their Vype device. If you have any queries about any of our devices or eLiquids, you can contact the Customer Care Team on: 0800 133 7350 (Mondays - Fridays, 09:00 -17:00). Or, you can e-mail at: info@govype.com, and a member of the team will be happy to assist.

Posted 7 years ago

“Absolutely love my epen 3 but wish the liquids were a little cheaper or packs of 3”

Helpful Report

Posted 7 years ago

Hello Carolyn, and thank you for your feedback, about our newest device, the ePen 3. It is always nice to hear, that our customers do enjoy using their Vype device. If you have any queries about any of our devices or eLiquids, you can contact the Customer Care Team on: 0800 133 7350 (Mondays - Fridays, 09:00 -17:00). Or, you can e-mail at: info@govype.com, and a member of the team will be happy to assist.

Posted 7 years ago

“Brought e pen 3 as a upgrade on the e pen. Very impressed. Gives a really good Vape. Lighter and smoother feel. Have vaped for some years and this is the best I've tried for the money. Bargain !. Give it a try !”

Helpful Report

Posted 7 years ago

Hello Helen, and thank you for your feedback. We are pleased to hear, that you like using your new device, that has been designed to give a more fuller and richer hit, when you vape. If you have any queries about any of our devices or eLiquids, you can contact the Customer Care Team on: 0800 133 7350 (Mondays - Fridays, 09:00 -17:00). Or, you can e-mail at: info@govype.com, and a member of the team will be happy to assist.

Posted 7 years ago

VUSE is rated 4.5 based on 6,352 reviews