VUSE Reviews

Name: VUSE
Rating: 4.54

4.5 Rating 6,352 Reviews

91 %

of reviewers recommend VUSE

4.5

Based on 6,352 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

0800 1337 350

Email:

info@goVype.com

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VUSE 1 star review on 16th December 2024

Austin

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to order online, always delivered on time. Epen is lightweight and portable, doesn't leak and cartridges easy to change.”

Helpful Report

Posted 7 years ago

Hello Lynn, We are grateful for your feedback, and we are glad to hear that you are enjoying our Vype products. If you have any queries please feel free to contact our Customer Care Team on: 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 7 years ago

“Have just purchased vype epen3 ,good unit and no fuss with coils or topping up liquid, also nice and slim for pocket, only down side the refills I think are a little expensive and also on top delivery charge, but overall a nice product”

Helpful Report

Posted 7 years ago

Hello Andy, Thank you so much for your feedback, It is nice to hear that you are enjoying your ePen 3 device. If you have any queries please feel free to contact our Customer Care Team on: 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 7 years ago

“I have been using the epen for almost as long as they've been out. Good product and baterry life. Have tried all but the pro box and epen is still most reliable. Pebble was by far the worst as had several and they leaked everytime you tried to drag. Was a great size but disnt wlrk for me. Ive recently taken the chance and bought a epen3 kit and have to say it's what the pebble should have been. Decent battery life and charges very quickly. Flavours out are good but miss Master Blend for this device.”

Helpful Report

Posted 7 years ago

Hello Larry, We appreciate your feedback, and we are glad to hear that you like using our ePen 3. We are always coming out with new flavours so feel free to keep an eye out for our upcoming flavours. If you have any queries please feel free to contact our Customer Care Team on: 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 7 years ago

“The vype e-pen 3 is a big improvement on previous versions. Fits better in your hand, battery more powerful and I like that the tip is replaced each time you change the cartridge. Highly recommended.”

Helpful Report

Posted 7 years ago

Hello Jennifer, We are thankful for your feedback, and we are also pleased to hear that you are enjoying your Vype ePen 3 device. If you have any queries please feel free to contact our Customer Care Team on: 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 7 years ago

“Amazing product. Feel, weight of unit, ability to change flavours, no filling. Once I used I just stopped smoking!!! 35 years 1 pk a day and just stopped. Tried other vapes with no success. This vapour feels like smoke, hits throat the most like smoking of any vase I have tried. Great service too!!”

Helpful Report

Posted 7 years ago

Hello Sue, Thank you so much for your feedback, and we are happy to hear that you are enjoying our products. We are super excited to hear that you are enjoying the transition from cigarettes to vaping, and have chosen Vype to do this. If you have any queries please feel free to contact our Customer Care Team on: 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 7 years ago

“great customer service”

Helpful Report

Posted 7 years ago

Hello, We are very grateful for your feedback and we are pleased to hear that you are enjoying our customer service. If you have any queries please feel free to contact our Customer Care Team on: 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 7 years ago

“Brilliant, Friendly, speedy service received. Thank You”

Helpful Report

Posted 7 years ago

Hello, We appreciate your feedback, and we are glad that you are satisfied with our services. If you have any queries please feel free to contact our Customer Care Team on: 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 7 years ago

“I recently purchased the vale epen 3, this is my first epen and find it very easy to use. I like the flavours would like to try vanilla but there doesn’t seem to be a 12mg version every time I order. My only criticism is that I only seem to be able to buy cartridges online not whilst I,m out about.”

Helpful Report

Posted 7 years ago

Hello Steve, Thank you so much for your feedback, we are pleased to hear that you are enjoying your ePen 3 device. We do have the Vanilla ePen 3 pods 12mg currently in stock. We are in the process of rolling out our ePen 3 products to retailers. If you have any queries please feel free to contact our Customer Care Team on: 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 7 years ago

“The only problem with Vype is that I go through 2 cartridges a day on my epen. Also the apple and strawberry flavours don’t seem to taste of anything l. The vanilla is very nice as is the crisp mint. Battery life is decent and I still haven’t smoked a cigarette so they must be doing something right. I would recommend to anyone stopping smoking”

Helpful Report

Posted 7 years ago

Hello, We appreciate your feedback, it is always nice to hear that our customers are enjoying the transition from cigarettes to vaping, and have chosen Vype to do this. We do carry a variety of flavours as we do understand that everyone has their own preference of liquid flavors. If you have any queries please feel free to contact our Customer Care Team on: 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 7 years ago

“Vype3 is so much better than the original one but it has two issues- 1, the fluid chamber should be more transparent so you can see how much is in the tank. 2, The refil is quite difficult to remove, possibly it will easier through time as the the item wears.”

Helpful Report

Posted 7 years ago

Hello Robert, We appreciate your feedback, and we are pleased that you are enjoying the ePen 3. The ePen 3 has a function to let you know when the pods have run out of eLIquid. The device will flash white five times to let you know the pods needs to be changed. The pods are designed to have a easy fit on and off. Please contact us so that we can walk you through any issues you are having with placing the pods on and off. Our Customer Care Team can be reached on: 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, and by e-mail at: info@govype.com.

Posted 7 years ago

“Having been a smoker for 40 years, and having tried many times to give up I finally did it on April 2nd 2018 thanks to Type e-cigarettes and haven't had a cigarette since.”

Helpful Report

Posted 7 years ago

Hello Leslie, We appreciate your feedback, and we are super excited to hear that you are enjoying the transition from cigarettes to vaping, and have chosen Vype to do this! If you have any queries please feel free to contact our Customer Care Team on: 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 7 years ago

“A major improvement on the EPEN2, lots of vapour, lots of flavour. My only concerns are the length of battery life and the cost of the replacement cartridges, which seem high (ish). Will use EPEN3 when I'm out and the eTank when at home.”

Helpful Report

Posted 7 years ago

Hello John, Thank you for your feedback, It is good to hear that you are enjoying your Vype devices. To ensure that you get the best from your device, we recommend charging the device until the green light has gone out. This will confirm the device has received a full charge. If you have any additional issues we would love to help you on: 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 7 years ago

“N/a”

Helpful Report

Posted 7 years ago

Hello Gabbi, Thank you so much for the five star rating we appreciate that! If you have any queries please feel free to contact our Customer Care Team on: 0800 133 7350 (Mondays - Fridays, 9:00am - 5:00pm). Or you can e-mail us at: info@govype.com.

Posted 7 years ago

“My order was delivered under 48 hours, great service.”

Helpful Report

Posted 7 years ago

Hello Malcolm, We are grateful for your feedback and we are glad to hear that you received great service and quick delivery! If you have any queries please feel free to contact our Customer Care Team on: 0800 133 7350 (Mondays - Fridays, 9:00am - 5:00pm). Or you can e-mail us at: info@govype.com.

Posted 7 years ago

“Used e-pens for about 3 years now. Always been satisfied but am even more impressed with th e-pen3. Delivery is excellent, waited less than 24 hours for delivery of my new “3”.”

Helpful Report

Posted 7 years ago

Hello Phil, We are grateful for your feedback and we are pleased to hear that you are enjoying your ePen 3! If you have any queries please feel free to contact our Customer Care Team on: 0800 133 7350 (Mondays - Fridays, 9:00am - 5:00pm). Or you can e-mail us at: info@govype.com.

Posted 7 years ago

“By FAR the best e-cigarette I have tried and the only one which has significantly reduced my smoking from around 15 to 4 a day and do believe soon it will be none! Love the design, and ease of use, would highly recommend!”

Helpful Report

Posted 7 years ago

Hello, we are grateful for your feedback and we are happy to hear that you are enjoying the transition from cigarettes to vaping, and have chosen Vype to do this. If you have any queries, you can contact our Customer Care Team on: 0800 133 7350 (Mondays - Fridays, 09:00 - 17:00). Or you can e-mail us at: info@govype.com, and a member of our team will be happy to assist you.

Posted 7 years ago

“fast delivery- so easy to click into place -smooth taste and great battery life”

Helpful Report

Posted 7 years ago

Hello Elain, we appreciate your feedback! It is so nice to hear that you are enjoying your ePen 3. Should you have any queries, you can contact the Customer Care Team on: 0800 133 7350 (Mondays to Fridays, 09:00 - 17:00). Or, you can e-mail at: info@govype.com

Posted 7 years ago

“It's the only vape I have tried that is a close to a cigarette. I have tried a few cakes. Some have too much smoke, some have too little. This vape is the only one i have stuck with”

Helpful Report

Posted 7 years ago

Hello, We are grateful for your feedback! and we are pleased to hear that you are enjoying our Vype products. If you have any queries you can contact the Customer Care Team on: 0800 133 7350 (Mondays - Fridays, 9:00am - 5:00pm). Or, you can contact e-mail at: info@govype.com.

Posted 7 years ago

“Great product, easy use.. No spill. Just would like pods to be see through to make it easier to see how much juice is remaining”

Helpful Report

Posted 7 years ago

Hello Chris, and thank you for your feedback, It is nice to hear that you are enjoying using your ePen 3 device. The ePen 3 has a function to let you know when the cartridges have run out of eLIquid. The device will flash white five times, to let you know the cartridge needs changing. If you have any queries, about any of our devices or eLiquids, you can contact the Customer Care Team on: 0800 133 7350 (Mondays - Fridays, 09:00 - 17:00). Or you can e-mail at: info@govype.com, and a member of the team will be happy to assist.

Posted 7 years ago

“Quit smoking cigarettes using the vype epen 3. Rich great taste and vape! Keep the flavours coming”

Helpful Report

Posted 7 years ago

Hello Kmo, we appreciate your feedback! We enjoy hearing our customers testimonies on their transition from cigarettes to vaping. If you have any queries, you can contact our Customer Care Team on: 0800 133 7350 (Mondays - Fridays, 09:00 - 17:00). Or, you can e-mail us at: info@govype.com, and a member of our team will be happy to assist you.

Posted 7 years ago

VUSE is rated 4.5 based on 6,352 reviews