Name: VUSE
Rating: 4.54

“Battery needs to last longer but I like the fact that it is smaller than others and does not give off the huge cloud that other vapes do which means you can get away with vaping where its not strictly allowed.”

Helpful Report

Posted 7 years ago

Thank you so much for your five star review! It's great to hear that you are enjoying your Vype products. A member of our team will be in touch with you regarding the battery issues you are experiencing. If you need any help please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 7 years ago

Thank you for the five star review! It is nice to hear that you are enjoying your Vype device. To ensure that you get the best from your device, we recommend charging the device until the green light has gone out. This will confirm the device has received a full charge. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 7 years ago

“In had smoked for at least 40 years until I bought my first vype e-cigarette I smoked and used the e-cig for a few days and soon realised that the e-cig was giving me what I needed that is now three years ago and I am still using them I now have the e-tank and it is great there are some fantastic flavours available. The customer service is fantastic.”

Helpful Report

Posted 7 years ago

Thanks for the five star review! It's amazing that you are enjoying our Vype products, and thank you for being a loyal customer with us. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 7 years ago

Thank you so much for your five star review! It's amazing to hear that you are enjoying the transition from cigarettes to vaping, and have chosen Vype to do this. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 7 years ago

“I have been trying this for about 2 weeks now in a concerted effort to quit smoking. I found it a bit of an adjustment for the first few days, and I was sceptical but it has proven to be quite effective. I dropped from 18 to 12 after 10 days and already feel quite happy to make my next order lower still. I'm looking forward to getting to the 0's. I'm also very happy with the apparent savings! My advice is get a couple of devices and have fun switching flavours (Cherry is my favourite so far).”

Helpful Report

Posted 7 years ago

Thanks for the positive review! It's awesome to hear that you are enjoying your Vype products. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 7 years ago

Thank you for your positive review. It's great to hear that you are enjoying the transition from cigarettes to vaping, and have chosen Vype to do this. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 7 years ago

“Vype seem to suit me the best of all the vapes available”

Helpful Report

Posted 7 years ago

Thanks for the positive review and feedback. We are glad that we are a good fit for your vaping needs. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 7 years ago

Thanks for the positive review and feedback! We are glad that Vype fits your vaping needs. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 7 years ago

“Excellent service!”

Helpful Report

Posted 7 years ago

Thank you so much for your five star review! If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 7 years ago

“ePen 3 big improvement on previous model in terms of ergonomics and hygiene. Only disappointment is the cartridge translucency as there is no clear liquid level indication.”

Helpful Report

Posted 7 years ago

Hello, and thank you for your feedback! It is nice to hear that you are enjoying using your new ePen 3 device. The ePen 3 has a function to let you know when the cartridges have run out of eLIquid. The device will flash white five times to let you know the cartridge needs changing. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 7 years ago

“Three years ago I discovered the Vype Epen and after nearly 30 years of smoking I was able to quit completely.At that point I also recommended it to my friends and 3 also quit smoking for good. The new epen 3 is a lovely upgrade and the battery lasts much longer I also find the taste more enjoyable. Really impressed.”

Helpful Report

Posted 7 years ago

Thank you so much for your five star review! It's awesome to hear that you are enjoying the transition from cigarettes to vaping, and have chosen Vype to do this. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 7 years ago

“Your new epen3 offers a satisfying and hassle free vape! I really enjoy the vanilla flavour; a little on the pricey side, but enjoyable.”

Helpful Report

Posted 7 years ago

Thanks for the excellent review! It's great to hear that you are enjoying your Vype products, and thank you for being a loyal customer with us. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 7 years ago

“Really need to give up the smokes as 42 now and originally promised to give up at 30!!! Tried to give up before with various replacements but nothing quite did it. Last pack of smokes lasted 4 days rather than 1 and am proud to say today is my first day in 28 years without a single cigarette!!!! I never thought today would come!!!”

Helpful Report

Posted 7 years ago

Thank you so much for your five star review! It's amazing to hear that you are enjoying the transition from cigarettes to vaping, and have chosen Vype to do this. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 7 years ago

“Just switched from epen2 to epen3, major improvement in smoking experience & epen is more robust.”

Helpful Report

Posted 7 years ago

Thanks for the positive review and feedback! It's great to hear that you are enjoying your ePen 3. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 7 years ago

“Helped me to stop smoking. Lots of flavours to choose from. Saved a fortune too!”

Helpful Report

Posted 7 years ago

Thank you so much for your five star review! It's amazing to hear that you are enjoying the transition from cigarettes to vaping, and have chosen Vype to do this. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 7 years ago

“I have successfully stopped smoking cigarettes, just by using Vype. I had the classic pen at first, but i ordered the epen3 off the website. It arrived quickly, and in great packaging! I just wish you could see how much liquid you have left! Nonetheless, I highly recommend Vype.”

Helpful Report

Posted 7 years ago

Hello, and thank you for your feedback! It is nice to hear that you are enjoying using your new ePen 3 device. The ePen 3 has a function to let you know when the cartridges have run out of eLIquid, the device will flash white five times to let you know the cartridge needs changing. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 7 years ago

“Been vaping a while now and never had such a reliable and easy vaping experience. Tried all the others that leaked or broke quickly with no good customer service. Bought the tank pro and couldn’t be happier! Highly recommended.”

Helpful Report

Posted 7 years ago

Thanks for the excellent review! It's great to hear that you are enjoying your Vype products. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 7 years ago

“Best product on the market”

Helpful Report

Posted 7 years ago

Thanks for the positive review and feedback! If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 7 years ago

“Fab product! I’ve stopped smoking for 2 months now and enjoying the range of flavours with the vype pen. I really like the cartridges no more messy liquids and can change flavours whenever I like! Highly recommend *best on the market* for me.”

Helpful Report

Posted 7 years ago

Thanks for the excellent review! It's great to hear that you are enjoying your Vype products, it is always nice to hear that our customers are enjoying the transition from cigarettes to vaping, and have chosen Vype to do this. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 7 years ago

Thanks for the excellent review! It's great to hear that you are enjoying your Vype products and we are excited that you are enjoying the transition from cigarettes to vaping, and have chosen Vype to do this. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 7 years ago

“Excellent product. Great vape and none of the annoying noise or leakage. Recommended by a friend whose I tried and ordered mine immediately. Refills now ordered. Brilliant”

Helpful Report

Posted 7 years ago

Thank you so much for your five star review! It's amazing to hear that you have found the Vype products for you. If you require any assistance please do not hesitate to contact our Customer Care team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 7 years ago

“It is a great product . I have been using it for the past 2.5 years . Very reliable, same taste all the time .”

Helpful Report

Posted 7 years ago

Thanks for the excellent review! It's great to hear that you are enjoying your Vype products, and thank you for being a loyal customer with us. If you require any assistance please do not hesitate to contact our Customer Care team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 7 years ago

“Service is extremely good and delivery extremely fast. Very happy customer.”

Helpful Report

Posted 7 years ago

Hi Sharna, Thank you so much for your five star review! It's amazing to hear that you have found the Vype products for you and that they arrive within the expected timescale! The Vype Customer Care team strive to provide a professional yet friendly service to all of our customers and we are always willing to go the extra mile. If you require any assistance, please do not hesitate to contact our Customer Care team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 7 years ago

“Vype ePen 3 is amazing! Good amount of vapour and amazing taste. Gives me the right amount of nicotine hit that I need to surpass the cravings of a cigarette. The liquid from the pods has sometimes gone in my mouth which is quite annoying! However that happens 9.5 times out of 10.”

Helpful Report

Posted 7 years ago

Hello Michael, Thank you so much for your feedback! We are pleased to hear that you are enjoying your Vype device. We are also excited that you are enjoying the transition from cigarettes to vaping, and have chosen Vype to do this. A member of our team will be contacting you directly regarding the issues that you are experiencing with the liquid. If you have any queries please feel free to contact our Customer Care Team on: 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 7 years ago

“Good materials and sturdy construction, finished to a high standard. The battery life of the eTank Pro is not mind-blowing, but provides a reasonable use time for the size (admittedly, I've started to take a second battery and/or USB power bank with me on longer journeys to ensure I don't run out). The LED life indication is a bit faint in bright outside conditions.”

Helpful Report

Posted 7 years ago

Hello Patrick, Thank you so much for your feedback, we are pleased to hear that you are enjoying your Vype device. Our eTank Pro has a 3 light battery setting, red indicates that it needs to be charged, the red indicator should be visible in outside conditions. If you have any queries please feel free to contact our Customer Care Team on: 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 7 years ago

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

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