Name: VUSE
Rating: 4.54

“Perfect solution for kicking my 30 years smoking habit (Marlborough Reds, 5-10 cigs a day, sometimes more). I started on e-pen with the strength 18 just over a year ago, then moved to 12 in 6 months, then to 6 in another couple of months and am now trying to switch to zero nicotine content. Vype e-pen gives me the exact sensation I felt when smoking, with sufficient hit, even at the lowest strength. I like the fact that there isn't too much 'cloud' which allows some stealth hit when in desperation and I'm not a cloud chaser anyway. For me, if there was nothing visible at all, would be the best. Great service, loyalty points, free next day delivery option and durability of the device (I'm only on my second pen in all this time, and I kept dropping the first one onto very hard floor constantly, am very clumsy) this all gives me the assurance that l always have my Vype at the ready. I also like the fact that it is sold in pharmacies, so it must be safer than the brands that aren't. And all at a fraction of cost of cigarettes! I spend about £30-£40 max a month on this habit now, comparing to about £160 when I was smoking. The only negative would be that the flavours are not very pronounced and for some reason my favourite flavour (apple) is never available in zero nicotine, despite the images on the website. And as a way of suggestion, it would be nice to have some sort or reward recycling scheme, like Vype had with their cigarette-looking devices (return 10 empty cartridges in exchange for one full new cartridge - or similar scheme). I also didn't see much of strength 6 in the shops& pharmacies, if at all, so can only buy them online. But overall - thank you so much for a great product, I tried to quit smoking so many times, with patches and gums and sprays, with the NHS guidance and on my own, and nothing ever worked, but now all my friends are amazed at how quickly I gone off cigarettes - I am amazed at it too! Haven't had a cigarette in over a year, and don't even want to. After about a week of using Vype e-pen I tried a cigarette and it tasted absolutely disgusting, so I don't want to put that horrid thing into my mouth ever again. I didn't taste how disgusting cigarettes actually are even when I first started smoking. Now, a couple of my friends also have gone onto Vype - they said if even I could quit with it then it's definitely worth a go. And it worked for them too. Thank you from all of us! xx”

Helpful Report

Posted 7 years ago

We appreciate your feedback, it is always nice to hear that our customers are enjoying the transition from cigarettes to vaping, and have chosen Vype to do this. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 7 years ago

“Absolutely perfect! The vype e-box gives you the perfect throat hit, is easy to use, comfortable and compact, it's truly a dream to use and the battery life lasts forever. The one thing I would knock is the price of the liquids as there is no options to buy large bottles in an attempt to save money, this would be the cherry on top for me. The best vaping company out to date , amazing products that will actually stop you from smoking.”

Helpful Report

Posted 7 years ago

Thanks so much for the awesome review! All customer feedback is greatly appreciated and helps us implement changes to our services. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 7 years ago

“This is a review of the eTank Pro 2 device. I have been using the new version of the eTank Pro for a month and it is a significant improvement over the first version. The main benefit is the improved battery life. It now easily lasts for an entire day on a single charge which the previous version never managed. It is a few millimetres wider but is still easily pocketable. The USB port is now in a much more sensible place on the side instead of the bottom. If you are looking for a no fuss vaping experience I can recommend it.”

Helpful Report

Posted 7 years ago

Hi, thank you for your 5 star review! We're delighted to know that you are enjoying the eTank Pro 2 device. The battery life is improved in comparison to the eTank Pro due to a larger capacity battery. I agree that the charging port is in a more convenient place, it is good to know you prefer this. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 7 years ago

“Customer service is great and the Vype eTank is excellent!”

Helpful Report

Posted 7 years ago

Thanks for the awesome review! We are glad that we are a good fit for your vaping needs. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 7 years ago

“I have been using epen 2 for a number of years and despite it being more expensive than other brands p/month seems to be the only brand that doesn't give me acne breakouts. I have recently purchased a couple epen 3, From what i can make out thus far despite each pod holding more liquid than epen2 cartridges they do not seem to last any longer than the epen 2 cartridges and without a torch it's a bit of a task being able to see how much liquid you have left in the pod at any given time. Having said that i much prefer the idea of having the new pods as the mouthpiece, a nice shape and more hygienic too, a much improved coil as well. I have just ordered a variety of flavours in bulk and will assess them/the cost over time, thank you for the £2 per refill discount code i have to say that if you could throw more discounts like that in my direction i honestly wouldn't have any need to look anywhere else for liquid, A 50ml pod would be an interesting venture :)”

Helpful Report

Posted 7 years ago

Thanks so much for the review! All customer feedback is greatly appreciated and helps us implement changes to our services. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 7 years ago

“Really pleased with my purchase, it's great that you don't have too fill up with messy juices.”

Helpful Report

Posted 7 years ago

Thanks for the awesome review! We are glad that we are a good fit for your vaping needs. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 7 years ago

“Excellent service. Orders are procsessed and delivered quickly with no fuss”

Helpful Report

Posted 7 years ago

Thanks for the excellent review! It's great to hear that your Vype products arrived quickly. If you require any assistance, please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 7 years ago

“Vype ecigs have helped me to give up smoking. The taste is very smooth and subtle not like others that I have tried. The battery life is good and they are quite robust. The epen is a good size and shape the materials used to make the product allow you to have a very satisfying smoke”

Helpful Report

Posted 7 years ago

Thank you for your awesome review! We are glad that you are enjoying the transition from cigarettes to vaping, and have chosen Vype to do this. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 7 years ago

“Really happy with my purchase Quick delivery, no problems at all, would recommend Vype. *****”

Helpful Report

Posted 7 years ago

Thanks for the excellent review! It's great to hear that you are enjoying your Vype products and that your order arrived quickly. If you require any assistance, please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 7 years ago

“Excellent quality”

Helpful Report

Posted 7 years ago

Thanks for the five star review! We are glad that we are a good fit for your vaping needs. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 7 years ago

“With simple shopping methods via the website and available kiosks and a wide range of products and flavours to choose from, Vype e-cigarettes have made the transition from cigarettes effortless. 7 months and counting with no looking back”

Helpful Report

Posted 7 years ago

Thank you for your feedback, we are glad that you are enjoying the transition from cigarettes to vaping, and have chosen Vype to do this. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 7 years ago

“Simply amazing products”

Helpful Report

Posted 7 years ago

Thanks for the five star review! We are glad that we are a good fit for your vaping needs. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 7 years ago

“I’ve tried all the other available E-cigs and Vype are far and above the best! The EPen and the EPen3 deliver a great vaping experience, are easy to use, reliable and simple/quick to charge. Well done Vype!”

Helpful Report

Posted 7 years ago

Thanks for the awesome review! We are glad that you enjoy using Vype. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 7 years ago

“Since I've started using the epen 3 I've smoked only 2 normal cigarettes never thought I'd be able to do this as I'm a 20 to 30 a day person”

Helpful Report

Posted 7 years ago

Hi Bob, thank you for your 5 star feedback. We're delighted we can offer a device in the ePen 3 that is offering an alternative that is working for you. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 7 years ago

“Always arrives on time”

Helpful Report

Posted 7 years ago

Hi, thank you for your 5 star review! We're glad that you find the order process fast and that your order arrives on time. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 7 years ago

“Your Vaucher didn't work properly so i didn't get my discount that you gave me the code said invalid someone did already use my code totally unacceptable!”

Helpful Report

Posted 7 years ago

“I buy these for my dad who’s in a nursing home, they are so simple for him to use even with his arthritic hands, would definitely recommend and will be purchasing them again”

Helpful Report

Posted 7 years ago

Hi Siobhan, thank you for your 5 star review! We're delighted that your Dad finds his device easy to use and that he enjoys using this. We are happy we can offer an alternative. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 7 years ago

“Being the heaviest smoker ever at one point I was smoking 5 packets a day! Yes 20’s. Until I was diagnosed with PAD this year which we expect was caused by smoking. So I needed to stop. E-pens with cartridges have be a great replacement and have made quitting smoking easier than I expected.”

Helpful Report

Posted 7 years ago

Hi, thank you for your 5 star review! We're delighted we can offer you an alternative that you enjoy using and that we can be part of this journey with you. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 7 years ago

“Love my Vape Epen. Really handy to carry around and love the apple flavour”

Helpful Report

Posted 7 years ago

Hi Maureen, thank you for your 5 star review! It's great to know that you love your ePen and you find it compact enough to carry round. The apple flavour is also one of our favourites! If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 7 years ago

“Very clean and simple to use; removes all the aggravation of messy liquids and coils, and the risk of leaks. Good vaping experience, comfortable mouthpiece. Cartridges/pods widely available, so you don't have to rely on pre-ordering sufficient supplies in advance online.”

Helpful Report

Posted 7 years ago

Thanks for the five star review! It's great to hear that you are enjoying your Vype products. If you require any assistance, please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 7 years ago

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

VUSE Reviews

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