VUSE Reviews

Name: VUSE
Rating: 4.54

4.5 Rating 6,348 Reviews

91 %

of reviewers recommend VUSE

4.5

Based on 6,348 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

0800 1337 350

Email:

info@goVype.com

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VUSE 1 star review on 16th December 2024

Austin

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have been using epen 2 for a number of years and despite it being more expensive than other brands p/month seems to be the only brand that doesn't give me acne breakouts. I have recently purchased a couple epen 3, From what i can make out thus far despite each pod holding more liquid than epen2 cartridges they do not seem to last any longer than the epen 2 cartridges and without a torch it's a bit of a task being able to see how much liquid you have left in the pod at any given time. Having said that i much prefer the idea of having the new pods as the mouthpiece, a nice shape and more hygienic too, a much improved coil as well. I have just ordered a variety of flavours in bulk and will assess them/the cost over time, thank you for the £2 per refill discount code i have to say that if you could throw more discounts like that in my direction i honestly wouldn't have any need to look anywhere else for liquid, A 50ml pod would be an interesting venture :)”

Helpful Report

Posted 6 years ago

Thanks so much for the review! All customer feedback is greatly appreciated and helps us implement changes to our services. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“Really pleased with my purchase, it's great that you don't have too fill up with messy juices.”

Helpful Report

Posted 6 years ago

Thanks for the awesome review! We are glad that we are a good fit for your vaping needs. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“Excellent service. Orders are procsessed and delivered quickly with no fuss”

Helpful Report

Posted 6 years ago

Thanks for the excellent review! It's great to hear that your Vype products arrived quickly. If you require any assistance, please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“Vype ecigs have helped me to give up smoking. The taste is very smooth and subtle not like others that I have tried. The battery life is good and they are quite robust. The epen is a good size and shape the materials used to make the product allow you to have a very satisfying smoke”

Helpful Report

Posted 6 years ago

Thank you for your awesome review! We are glad that you are enjoying the transition from cigarettes to vaping, and have chosen Vype to do this. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“Really happy with my purchase Quick delivery, no problems at all, would recommend Vype. *****”

Helpful Report

Posted 6 years ago

Thanks for the excellent review! It's great to hear that you are enjoying your Vype products and that your order arrived quickly. If you require any assistance, please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“Excellent quality”

Helpful Report

Posted 6 years ago

Thanks for the five star review! We are glad that we are a good fit for your vaping needs. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“With simple shopping methods via the website and available kiosks and a wide range of products and flavours to choose from, Vype e-cigarettes have made the transition from cigarettes effortless. 7 months and counting with no looking back”

Helpful Report

Posted 6 years ago

Thank you for your feedback, we are glad that you are enjoying the transition from cigarettes to vaping, and have chosen Vype to do this. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“Simply amazing products”

Helpful Report

Posted 6 years ago

“I’ve tried all the other available E-cigs and Vype are far and above the best! The EPen and the EPen3 deliver a great vaping experience, are easy to use, reliable and simple/quick to charge. Well done Vype!”

Helpful Report

Posted 6 years ago

Thanks for the awesome review! We are glad that you enjoy using Vype. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“Since I've started using the epen 3 I've smoked only 2 normal cigarettes never thought I'd be able to do this as I'm a 20 to 30 a day person”

Helpful Report

Posted 6 years ago

Hi Bob, thank you for your 5 star feedback. We're delighted we can offer a device in the ePen 3 that is offering an alternative that is working for you. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 6 years ago

“Always arrives on time”

Helpful Report

Posted 6 years ago

Hi, thank you for your 5 star review! We're glad that you find the order process fast and that your order arrives on time. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 6 years ago

“Your Vaucher didn't work properly so i didn't get my discount that you gave me the code said invalid someone did already use my code totally unacceptable!”

Helpful Report

Posted 6 years ago

“I buy these for my dad who’s in a nursing home, they are so simple for him to use even with his arthritic hands, would definitely recommend and will be purchasing them again”

Helpful Report

Posted 6 years ago

Hi Siobhan, thank you for your 5 star review! We're delighted that your Dad finds his device easy to use and that he enjoys using this. We are happy we can offer an alternative. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 6 years ago

“Being the heaviest smoker ever at one point I was smoking 5 packets a day! Yes 20’s. Until I was diagnosed with PAD this year which we expect was caused by smoking. So I needed to stop. E-pens with cartridges have be a great replacement and have made quitting smoking easier than I expected.”

Helpful Report

Posted 6 years ago

Hi, thank you for your 5 star review! We're delighted we can offer you an alternative that you enjoy using and that we can be part of this journey with you. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 6 years ago

“Love my Vape Epen. Really handy to carry around and love the apple flavour”

Helpful Report

Posted 6 years ago

Hi Maureen, thank you for your 5 star review! It's great to know that you love your ePen and you find it compact enough to carry round. The apple flavour is also one of our favourites! If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 6 years ago

“Very clean and simple to use; removes all the aggravation of messy liquids and coils, and the risk of leaks. Good vaping experience, comfortable mouthpiece. Cartridges/pods widely available, so you don't have to rely on pre-ordering sufficient supplies in advance online.”

Helpful Report

Posted 6 years ago

Thanks for the five star review! It's great to hear that you are enjoying your Vype products. If you require any assistance, please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“Placed an order and it came the next day! Very happy 😃”

Helpful Report

Posted 6 years ago

Thanks for the excellent review! It's great to hear that your order arrived quickly. If you require any assistance, please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“Great e-cig. I use the crisp mint liquid all the time. When I run out it couldn't be simpler to change my liquid. Simply unscrew the empty one and screw in the replacement 2 mins tops. On a full charge the e cig lasts about a day and a half but this does reduce when you have had the e cig for any length of time.”

Helpful Report

Posted 6 years ago

“Excellent products and service e pen works extremely well love the different types of flavours”

Helpful Report

Posted 6 years ago

Thanks so much for the five star review! If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“Love my Vype E-box ,great taste with adjustable air flow.”

Helpful Report

Posted 6 years ago

Hi Anita, thank you for your 5 star review! We're happy to know you are enjoying you eBox and you are enjoying the taste and feature of the air flow. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com

Posted 6 years ago

VUSE is rated 4.5 based on 6,348 reviews