Name: VUSE
Rating: 4.54

“excellent service”

Posted 6 years ago

Thanks for the awesome review! We are glad that we are a good fit for your vaping needs. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“Good clean stuff. Very quick delivery - again. Been using vype for over 3 years.”

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Posted 6 years ago

Thanks for the excellent review! It's great to hear that you are enjoying your Vype products and that your order arrived quickly. If you require any assistance, please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“Treat value. Much more than I expected for the price!”

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Posted 6 years ago

Thanks for the five star review! We are glad that we are a good fit for your vaping needs. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“First time buying online with vype very fast delivery and lots of updates about order will be using again I enjoy the different flavours as most flavours are unavailable at shops.”

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Posted 6 years ago

Thanks for the excellent review! It's great to hear that you are enjoying your Vype products and that your order arrived quickly. If you require any assistance, please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“A great company with very helpful staff. Very professional and highly recommended.”

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Posted 6 years ago

Thank you so much for your five star review! The Vype Customer Care Team strive to provide a professional yet friendly service to all of our customers and we are always willing to go the extra mile. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“Easy to use, does not take long to charge. Just replace the cartridge with a new one, no worries about having to change filters.”

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Posted 6 years ago

Thanks for your review! We are glad that you are enjoying your Vype ePen If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“E pen helped me leave cigarettes for good! I would recommend it to every heavy smoker since i was the one!”

Helpful Report

Posted 6 years ago

Thanks for the awesome review! We are pleased that you are enjoying your Vype ePen. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“I love how easy they are to use but I am unhappy that I can’t get the e pen capsules in the shops anymore”

Helpful Report

Posted 6 years ago

Thank you for your review. Please be advised there are a number of retailers who have made the commercial decision to replace their ePen 2 Stock with the new ePen 3 device. The biggest variety of ePen Caps will always be available at govype.com, and when ordering direct from us you can benefit from our mix & match offer, which provides 6 packs for the price of 5, and also includes free standard delivery on this offer. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“I've been using the iSwitch Maxx for over three weeks now without the craving for cigarettes and to my surprise the taste of cigarettes actually makes me want to get sick. The flavours are amazing, my favourite is Forest Berries but my sister loves the Virginia Tobacco flavour, whichever flavour you'll pick you'll find it not overpowering and leaves you not craving that chemical flavour of a cigarette. All in all once you start you'll be converted instantly.”

Helpful Report

Posted 6 years ago

Thanks for the five star review! We are glad that you are enjoying your iSwitch Maxx. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“Vype e-cigarettes are easy to use and refill and look good”

Helpful Report

Posted 6 years ago

Thanks for the awesome review! We are glad that we are a good fit for your vaping needs. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“Haven’t smoked for 25 weeks on 0% nicotine”

Helpful Report

Posted 6 years ago

Thank you for your five star review! We are glad that you are enjoying the transition from cigarettes to vaping, and have chosen Vype to do this. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“Great buy experience, discount voucher really help slot, also the opportunity to try new flavours at a discounted rate, items nicely packaged too.”

Helpful Report

Posted 6 years ago

Thanks for the awesome review! We are glad that we are a good fit for your vaping needs. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“The vape oils taste wonderful and are reasonably priced too”

Helpful Report

Posted 6 years ago

Thanks for the excellent review! It's great to hear that you are enjoying your Vype eLiquids. If you require any assistance, please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“The product itself is great but delivery is quite expensive and long to reach me. I think maybe some discounts for memebers would be a great idea such as free delivery over X amount or buy 1 get 1 half price etc.”

Helpful Report

Posted 6 years ago

Thank you for your feedback. We are happy to know that we can meet your vaping needs. We do believe we are at a competitive price point in regards to competitor brands but your feedback is always welcome. We show that you selected the £2.99 Standard Delivery which is 2-5 working days for delivery. When your order is over £34.95 we offer free Standard Shipping. Our Next Day Shipping option is £4.99, and free for orders over £50.00. If you do require any further assistance, please feel free to contact the Vype Customer Care team on 0800 1337 350 or info@govype.com.

Posted 6 years ago

“I've used Vype for nearly a year, having tried a couple of their kits to quit smoking. I no longer smoke, so I'd be happy to recommend them on that basis alone! I stick with them because the device quality is great and the e-liquids are well made.”

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Posted 6 years ago

Thank you for your five star review! We are glad that you are enjoying the transition from cigarettes to vaping, and have chosen Vype to do this. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“Good and easy to use.”

Helpful Report

Posted 6 years ago

Thanks for the five star review! We are glad that we are a good fit for your vaping needs. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“very compact,easy to use,and instructions good.nice e cig.”

Helpful Report

Posted 6 years ago

Thanks for your review. We are pleased that you are enjoying your ePen 3. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“Excellent service and a wide selection of flavours, it did take me a while to decide my favourites.”

Helpful Report

Posted 6 years ago

Thanks so much for the review! All customer feedback is greatly appreciated. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“I enjoy the product and it's convenient to buy online. But the delivery time is not too good. Also, I do resent the fact that the cartridges can't be refilled. They run out in no time and then that's it. You have to buy new ones, and they aren't cheap. A small bottle of e-liquid would refill them at least twice and costs about half the price of the prefilled cartridges. Makes economic sense for Vype, but not I think for the consumer.”

Helpful Report

Posted 6 years ago

Thank you for your feedback. We are happy to know that we can meet your vaping needs. We do believe we are at a competitive price point in regards to competitor brands but your feedback is always welcome. At Vype, we only use high-quality ingredients and test each batch of our eLiquids produced to ensure a consistent, quality vapour. If you do require any further assistance, please feel free to contact the Vype Customer Care team on 0800 1337 350 or info@govype.com.

Posted 6 years ago

“Amazing. Have not had a cigarette for 7 months and would never go back”

Helpful Report

Posted 6 years ago

Thank you for your feedback, we are glad that you are enjoying the transition from cigarettes to vaping, and have chosen Vype to do this. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

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