Name: VUSE
Rating: 4.54

“Really good so far, this is the only E-pen I've tried and actually bought refills for. Doesn't leak in your mouth like some other brands.....! Little bit pricey, and the environmental footprint is a bit of a concern....if Vype could offer some kind of recycling program for the used pods that would be pretty good. I'm looking forward to trying the nicotine salts "pro" versions - but so far the mint one is pretty good and the cherry isn't bad, the regular tobacco flavour is pretty good as well.”

Helpful Report

Posted 6 years ago

Thanks so much for the review! All customer feedback is greatly appreciated. We are committed to minimising our impact on the environment and adhere to the Waste Electrical and Electronic Equipment Regulations (the WEEE Regulations) in respect of all our Vype products. Indeed, we have a responsibility as a manufacturer of electronic cigarettes to adhere to these Regulations and play our part in making sure that the amount of electrical products sent to landfill sites is reduced. If you purchase a Vype e-cigarette from us, you are entitled to return to us any used e-cigarette and we will dispose of the device safely and ensure it does not end up in a landfill site. You can send your used cartridges to us at: Used Returns, BAT UK, One Eton Street, Richmond TW9 1EF You are also welcome to return any Vype packaging material to us at the above address. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“Started using vype e-cigs last June, so far so good, some tastes are better than others, enjoy crisp mint best. Using website is cheaper than buying from shops. I like this vype to smoke because it is more hygenic than others that i see people smoking. I do seem to have the vype with me all the time though, changing the refill once a day. Thank you”

Helpful Report

Posted 6 years ago

Thanks for the awesome review! We are glad that we are a good fit for your vaping needs. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“Bought one today very impressed partner buying one tomorrow”

Helpful Report

Posted 6 years ago

Thanks for the review! We are glad that we are a good fit for your vaping needs. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“Brought two of these they both work well well made simple to use no messy liquids and changing coils all the time”

Helpful Report

Posted 6 years ago

Thanks for the awesome review! We are glad that we are a good fit for your vaping needs. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“I have vype epen 3 & I think it’s so much better than any other e-cigarettes I have had in the past”

Helpful Report

Posted 6 years ago

Thanks for your review! We are glad that you are enjoying your ePen 3. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“Very quick and very responsive with my complaint due to a empty cartridge in my pack I bought. And was happy to replace them for me. And was very happy of the out come quick service and was quick delivery thanks so much”

Helpful Report

Posted 6 years ago

Thank you so much for your five star review! The Vype Customer Care Team strive to provide a professional yet friendly service to all of our customers and we are always willing to go the extra mile. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“100% need to sell eliquid in bigger bottles with possible savings to be made for the consumer”

Helpful Report

Posted 6 years ago

Thank you for your feedback. We are happy to know that we can meet your vaping needs. We do believe we are at a competitive price point in regards to competitor brands but your feedback is always welcome. At Vype, we only use high-quality ingredients and test each batch of our eLiquids produced to ensure a consistent, quality vapour. If you do require any further assistance, please feel free to contact the Vype Customer Care team on 0800 1337 350 or info@govype.com.

Posted 6 years ago

“Excellent service, quick delivery.”

Helpful Report

Posted 6 years ago

Thanks for the excellent review! It's great to hear that your order arrived quickly. If you require any assistance, please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“I have been using vype products for some time now and particularly enjoy wild berries and strawberry epen refill flavours. I have just purchased the epen 3 and this is just as good if not better than the basic epen.”

Helpful Report

Posted 6 years ago

Thanks for the awesome review! We are pleased that you are enjoying your ePen 3. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“Vype e-cigarettes substantially stop me smoking compared to heavy duty vaping products. Love crisp mint.”

Helpful Report

Posted 6 years ago

Thank you for your feedback, we are glad that you are enjoying the transition from cigarettes to vaping, and have chosen Vype to do this. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“So please with Vype.”

Helpful Report

Posted 6 years ago

Thanks for the awesome review! We are glad that we are a good fit for your vaping needs. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“Nice simple unit not to complicated so little can go wrong. Would buy again”

Helpful Report

Posted 6 years ago

Thanks for the review! We are pleased that you are enjoying your eTank Pro 2. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“good product. Easy to order. Quick delivery and very helpful staff (explaining products and taking order). Will definitely use again”

Helpful Report

Posted 6 years ago

Thank you so much for your five star review! It's amazing to hear that you have found the Vype products for you and that they arrive within the expected timescale! The Vype Customer Care Team strive to provide a professional yet friendly service to all of our customers and we are always willing to go the extra mile. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“These are the best I’ve tried very dependable All in all excellent”

Helpful Report

Posted 6 years ago

Thanks for the five star review! We are glad that we are a good fit for your vaping needs. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“Really easy to use and tactile , neat , tidy , and simple to use , best replacement to the real thing I've tried”

Helpful Report

Posted 6 years ago

Thanks for the excellent review! It's great to hear that you enjoy using Vype! If you require any assistance, please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“Much better than any other that I have ever tried before, the tobacco flavour is smooth and actually tastes like tobacco, unlike other brands. I also like the fact that the e-liquid comes in capsules as previous vapes had always leaked, Vype does not! so Bravo!!!!”

Helpful Report

Posted 6 years ago

Thanks for the awesome review! We are glad that we are a good fit for your vaping needs. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“Excellent service Recommended”

Helpful Report

Posted 6 years ago

Thanks for the awesome review! We are glad that we are a good fit for your vaping needs. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“Excellent product and service and really fast delivery.”

Helpful Report

Posted 6 years ago

Thanks for the excellent review! It's great to hear that you are enjoying your Vype products and that your order arrived quickly. If you require any assistance, please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“These devices are execllent and support and warranty is perfect .”

Helpful Report

Posted 6 years ago

Thanks for the five star review! We are glad that you are enjoying using Vype. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

“Excellent vype unbelievably easy to use”

Helpful Report

Posted 6 years ago

Thanks for the awesome review! We are glad that we are a good fit for your vaping needs. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 6 years ago

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

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