Name: VUSE
Rating: 4.54

“Quick and efficient service delivery always quick, sometimes my e pen releases too much liquid or it’s faulty not sure”

Helpful Report

Posted 7 years ago

Hello Leona, and thanks for the feedback. If you think your device may not be working as it should, then you can contact the Customer Care Team on: 0800 133 7350 (Monday to Friday 09:00 - 17:00), and a member of the team will be more than happy to assist.

Posted 7 years ago

“Quality product with simple easy to use refills Very happy 👍”

Helpful Report

Posted 7 years ago

Thanks for the five star review! We are glad that you are enjoying the ePen 3. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 7 years ago

“The best e cigarette I have had yet. Great vape”

Helpful Report

Posted 7 years ago

Thanks for the awesome review! We are glad that we are a good fit for your vaping needs. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 7 years ago

“Help with cutting down”

Helpful Report

Posted 7 years ago

Thank you for your feedback, we are glad that your ePen 3 has helped you. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 7 years ago

“Great products. I can trust that what I buy is qaulity.”

Helpful Report

Posted 7 years ago

Thanks for the excellent review! It's great to hear that you are enjoying your Vype products. If you require any assistance, please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 7 years ago

“Excellant”

Helpful Report

Posted 7 years ago

Thanks for the five star review! We are glad that we are a good fit for your vaping needs. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 7 years ago

“Great product. No mess, no fuss ! Very simple to use compared with my old vape stick.”

Helpful Report

Posted 7 years ago

Thanks for the awesome review! We are glad that you are enjoying the ePen 3. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 7 years ago

“Really good taste very similar to Marlboro gold”

Helpful Report

Posted 7 years ago

Thanks for the review! We are glad that we are a good fit for your vaping needs. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 7 years ago

“Etank pro. As first it leaked but customer servcies gave advice and no more leaks. Very easy to to fill as it is too fill and change coils. Can't fault it.”

Helpful Report

Posted 7 years ago

Thank you so much for your five star review! We are glad that your eTank Pro issue is resolved. The Vype Customer Care Team strive to provide a professional yet friendly service to all of our customers and we are always willing to go the extra mile. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 7 years ago

“Gr8 lil e-cigarette compact/easy to use”

Helpful Report

Posted 7 years ago

Thanks for the review! We are glad that we are a good fit for your vaping needs. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 7 years ago

“Ordered refill cartridges for my e cig.good service very convenient if unable to get to a shop ,speedy delivery as well ,will definitely use this service regularly”

Helpful Report

Posted 7 years ago

Thanks for the awesome review! We are glad that we are a good fit for your vaping needs. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 7 years ago

“Vype has been the reason I’ve been able to stop smoking”

Helpful Report

Posted 7 years ago

Thank you for your feedback, we are glad that you are enjoying the transition from cigarettes to vaping, and have chosen Vype to do this. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 7 years ago

“Probably the best e cig on the market. Compact and easy to use. Customer service is excellent”

Helpful Report

Posted 7 years ago

Thanks for the awesome review! We are glad that we are a good fit for your vaping needs. The Vype Customer Care Team strive to provide a professional yet friendly service to all of our customers and we are always willing to go the extra mile. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 7 years ago

“easy to use and have helped me give up smoking a year on Im on zero nicotine thankyou”

Helpful Report

Posted 7 years ago

Thank you for your feedback, we are glad that you are enjoying the transition from cigarettes to vaping, and have chosen Vype to do this. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 7 years ago

“Purchased the iswitch but have been disappointed by the lack of variety in flavours”

Helpful Report

Posted 7 years ago

Thanks so much for the review. The iSwitch is one of our newer devices and we currently have 3 flavours available. All customer feedback is greatly appreciated and helps us implement changes to our services. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 7 years ago

“Works really well good flavours and speedy delivery”

Helpful Report

Posted 7 years ago

Thanks for the excellent review! It's great to hear that you are enjoying your Vype products and that your order arrived quickly. If you require any assistance, please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 7 years ago

“Excellent flavour and ease of use”

Helpful Report

Posted 7 years ago

Thanks for the awesome review! We are glad that we are a good fit for your vaping needs. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 7 years ago

“They have helped me quit smoking”

Helpful Report

Posted 7 years ago

Thank you for your feedback, we are glad that you are enjoying the transition from cigarettes to vaping, and have chosen Vype to do this. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 7 years ago

“best vape I've had.no complaints.”

Helpful Report

Posted 7 years ago

Thank you for the five star review! We are glad that we are a good fit for your vaping needs. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 7 years ago

“Having smoked 10-15 cigarettes a day for over 10 years, I was initially hesitant and sceptical about the popularity and the success that vaping had. It’s been 10 days since I last had a cigarette and I have absolutely no desire to have one - I’m enjoying my vaping experience too much! I only wish I had made the move years ago! The ETank Pro is a fantastic piece of kit and I thoroughly recommend the bundle offer to new users. The eliquid lasts for ages and I’ve already saved a fortune from not smoking cigarettes! The cost of the ETank Pro bundle is literally the cost of 2 packets of cigarettes. After 10 days of heavy use (lots to begin with to avoid withdrawal), I’ve only just finished the first bottle of eliquid. The caramel marshmallow flavour is delicious. The online chat facility on govype is excellent - they are very happy to help with all questions.”

Helpful Report

Posted 7 years ago

Thank you for your feedback, we are glad that you are enjoying the transition from cigarettes to vaping, and have chosen Vype to do this. The Vype Customer Care Team strive to provide a professional yet friendly service to all of our customers and we are always willing to go the extra mile. If you require any assistance please do not hesitate to contact our Customer Care Team on 0800 133 7350 Mondays - Fridays 9:00am - 5:00pm, you can also e-mail us at: info@govype.com.

Posted 7 years ago

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

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