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Walker and Hall Reviews

4.8 Rating 5,121 Reviews
97 %
of reviewers recommend Walker and Hall
4.8
Based on 5,121 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Walker and Hall Reviews
Visit Website

Email:

graphics@walkerandhall.co.nz

Location:

32 Anzac Ave
Auckland
1010

Great online service, prompt delivery
Helpful Report
Posted 6 years ago
Service was fantastic. Very quick with postage, beautifully written / presented card and the boxes and bags were perfect. Only criticism would be that maybe you don't put your company name on the courier parcel label. It was a birthday gift that the birthday girl signed for! Obviously she didn't know what pieces she got but knew that she was receiving jewellery. We love it though :-)
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Posted 6 years ago
Beautiful chain, sits just below the collar bone
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Posted 6 years ago
Walker and Hall have beautiful jewellery and brands not available in other jewellery stores, and service is always fast and professional
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Posted 6 years ago
Love shopping on line, great website and excellent delivery
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Posted 6 years ago
Excellent phone service, and delivery, the web sight is not my cup of tea.
Helpful Report
Posted 6 years ago
Loved the next day delivery but assumed the complimentary card would have printed words not handwritten. Would purchase jewellery from here nonetheless
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Posted 6 years ago
Quick delivery loved the card with the gift I bought. Great quality.
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Posted 6 years ago
My necklace came really quickly, the packaging was really nice but the box was damaged upon opening, the mirror came apart and cracked in the Stolen Box, but other then that i was happy with what i recieved.
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Posted 6 years ago
Beautiful earrings, sent out within 24hrs.
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Posted 6 years ago
Over all survice was very good! Fast shipping and easy purchase process. Only thing letting it down was the card I had written with the present was poorly presented; although the wrapping of the earrings was lovely.
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Posted 6 years ago
Slick quick service. Beautifully gift wrapped.
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Posted 6 years ago
customer service was quick and responsive, but the first time I contacted CS they weren't able to help with my custom order, saying it wasn't posible within my time frame. However when I tried the next day they managed to make it posible by asking a different supplier, seems like maybe the first time they didn't really try their hardest
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Posted 6 years ago
Quick delivery, good correspondence via email. Might want to consider having paypal as a payment option.
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Posted 6 years ago
Took a little bit long before my order was dispatched from the store therefore took longer than expected to receive. I did communicate with one staff member via email who was more than helpful and I am more than happy with the service. One small point to mention is that I would have spent more money and purchased a different chain had I realized the size of the chain I purchased (so thin I probably wouldn't have purchased). Would suggest more photos and better such as seeing the chain on someone or next to something so you can compare.
Helpful Report
Posted 6 years ago
Purchased a bangle as a gift . Came super fast. But it was extremely dirty and had finger prints and marks all over it :( lucky I checked it first because I was getting it engraved. Would have hated to have given it how it was
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Posted 7 years ago
Great product range & the sale was great
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Posted 7 years ago
Great range of top class products.
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Posted 7 years ago
Walker and hall mad me happy when I treadted myself to a silver monogram necklace by meadowlark that I have been wanting for such a long time.
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Posted 7 years ago
Got exactly what I wanted! Boxes were good. Only negative was the bag it came in had been through a rough time as was crinkled and rip maybe from the postage. No items were damaged.
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Posted 7 years ago
Walker and Hall is rated 4.8 based on 5,121 reviews