Walker and Hall Reviews

Name: Walker and Hall
Address: 32 Anzac Ave, Auckland
Rating: 4.84

4.8 Rating 5,150 Reviews

97 %

of reviewers recommend Walker and Hall

4.8

Based on 5,150 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Email:

graphics@walkerandhall.co.nz

Location:

32 Anzac Ave
Auckland
1010

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Walker and Hall 5 star review on 18th September 2025

Carolyn Gray

Walker and Hall 5 star review on 1st June 2025

Leanne Steiner

Walker and Hall 5 star review on 17th March 2025

Anonymous

Anonymous // 01/01/2019

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“Quick easy service, would happily shop again!”

Helpful Report

Posted 4 years ago

“I ordered two items click and collect with gift wrapping. I apparently was entitled to free earrings too. I collected, and all in my bag was 3 gift wrapped parcels with nothing stating what was what? I have had to unwrap 2 parcels and re-wrap to make sure I give the correct gift to the recipients... total misuse of staff hours and customers..... (when I ran a fragrance counter we used to put a bit of easily removed paper on multiple gift purchases easily removed with what were the contents..)”

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Posted 4 years ago

“Hi there, I was very disappointed, because I thought when I buy something above $50 I would get free wrapping paper. I saw my friend buyp the same one as me, but she got a beautiful wrapping paper with a black ribbon. I only got it in a box and a paper bag but no wrapping Paper at all And actually I really hoped there is a wrapping paper, because I wanted to give this as a Christmas present for my daughter, really disappointed. Cheers, Johanna”

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Posted 4 years ago

“Just made a purchase online. Very straight forward. Excellent choice and my order was completed within 24 hours for pick up. Highly recommended.”

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Posted 4 years ago

“Excellent and easy to navigate website. I purchased a gift set which I love.”

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Posted 4 years ago

“Did click & collect 2 days out from Christmas. Ordered in the evening-order was ready to collect mid-morning - offered all the services. Brilliant work team (Paige)”

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Posted 4 years ago

“A amazing customer service. Bought my necklace and it was delivered in a few hours. Necklace was stunning, thank you :)”

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Posted 4 years ago

“Its the week before Christmas I ordered this on Sunday night , it is now sitting in my hands and it is only Wednesday at 10:25 am . Superior service !! I am so happy with my gorgeous bracelet thank you so much”

Walker and Hall 5 star review on 21st December 2021

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Posted 4 years ago

“My order was delivered promptly after putting the order through and when I realised I had ordered the incorrect size they swapped it for me straight away. Very pleased”

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Posted 4 years ago

“Great service , fast shipping. Love my new bracelet. The engraving on my bracelet looks stunning!”

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Posted 4 years ago

“Prompt service and super easy pickup!”

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Posted 4 years ago

“Always great service and products.”

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Posted 4 years ago

“I was extremely happy with my order and prompt delivery. Would recommend Walker and Hall for quality jewellery”

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Posted 4 years ago

“Amazing people to deal with And very speedy at getting it sent out to you”

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Posted 4 years ago

“Very good after sales service. I phoned the company to extend the exchange period as gifts were for a birthday in January. A polite approachable and helpful staff member impressed me a great deal.”

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Posted 4 years ago

“HI, I was told by my daughter-in_law that my granddaughter would really appreciate a gift voucher from Walker and Hall. So I went online, found your website. I found the website very easy to use. Thank you.”

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Posted 4 years ago

“Very pleased. easy to order, quick delivery and great products”

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Posted 4 years ago

“The website is always working great and click & collect services at the store really good, they have clean my rings for free!!”

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Posted 4 years ago

“Purchased online, excellent website, easy to navigate etc”

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Posted 4 years ago

“Excellent Service, and kept well informed from purchase to receiving.”

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Posted 4 years ago

Walker and Hall is rated 4.8 based on 5,150 reviews