Walker and Hall Reviews

Name: Walker and Hall
Address: 32 Anzac Ave, Auckland
Rating: 4.84

4.8 Rating 5,136 Reviews

97 %

of reviewers recommend Walker and Hall

4.8

Based on 5,136 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Email:

graphics@walkerandhall.co.nz

Location:

32 Anzac Ave
Auckland
1010

Walker and Hall 5 star review on 1st June 2025

L Steiner

Walker and Hall 5 star review on 17th March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing service, went above and beyond to get my online order to me in under 2 hours - Shilanne Stedmances is a total gem!”

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Posted 8 years ago

“When I made my purchase there was actually a delay on it due to low stock, however, Shilanne emailed me straight away to let me know f this delay and kept me informed throughout the waiting time. I really appreciated this :-)”

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Posted 8 years ago

“Prompt shipping and very nice packaging!!”

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Posted 8 years ago

“Always excellent service, fast delivery, and this year a birthday voucher! Thank you :)”

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Posted 8 years ago

“Such prompt delivery. Beautifully wrapped, and a lovely note inside :)”

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Posted 8 years ago

“Easy checkout, and fast delivery! Very happy with my purchase”

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Posted 8 years ago

“Website is clear and easy to use. I was able to find my desired product and order it with minimum fuss. Fast delivery and came with complimentary wrapping and card. Absolutely love my purchase. Thank you.”

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Posted 8 years ago

“Fabulous online service, free postage and arrived so quickly. So very pleased with purchase.”

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Posted 8 years ago

“I ordered a beautiful W&H charm as a birthday gift. The purchase arrived very quickly, in the most stunning gift wrap, and also with a personalised card. W&H went above and beyond to ensure I was happy with my purchase.”

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Posted 8 years ago

“They were very helpful and delivery was very fast the ring was lovely I would definitely use them again”

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Posted 8 years ago

“very helpful staff”

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Posted 8 years ago

“I have purchased W&H products as one of the greatest gift idea for my fiance. The first gift, engagement necklace and the wedding rings are all from you company. Everytime when we use your service via offline store and online website, We were really happy to talk with your staff and also felt that we got served very well. Special thanks to Wellington branch and Yunjung Do.”

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Posted 8 years ago

“Prompt service and delivery of quality products, you can't go wrong.”

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Posted 8 years ago

“Excellent service and advice,”

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Posted 8 years ago

“I ordered and paid for a necklace and realised I ordered the wrong size. Was simple to change to the size. Communication was amazing and would buy again through the website and walker and hall. Thank you”

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Posted 8 years ago

“Went online to buy from them and it was a site easy and quick to use. When the item came, it looked beautiful in a lovely little box etc with a small handwritten card. Made it a memorable and enjoyable experience to dealing with you. Thanks”

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Posted 8 years ago

“Excellent website, so easy to order from”

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Posted 8 years ago

“Excellent customer service!”

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Posted 8 years ago

“Great customer service”

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Posted 8 years ago

“I purchased a KW pendant from the 50% off sale without realising that no exchanges could be made. The pendant arrived and was much larger than I was expecting (thought it would be the smaller botanical heart). After heading to Albany, Gabor told me he would email head office and see what he could do. He got back to me very quickly the following day and told me I could exchange the necklace at North West (closer to my house). The woman at NW W&H was also extremely helpful! - Not sure of her name, Asian lady, maybe in her 40s? Overall, super impressed with W&H's customer service. 5 stars!”

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Posted 8 years ago

Walker and Hall is rated 4.8 based on 5,136 reviews