Walker and Hall Reviews

Name: Walker and Hall
Address: 32 Anzac Ave, Auckland
Rating: 4.84

4.8 Rating 5,152 Reviews

97 %

of reviewers recommend Walker and Hall

4.8

Based on 5,152 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Email:

graphics@walkerandhall.co.nz

Location:

32 Anzac Ave
Auckland
1010

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Walker and Hall 5 star review on 18th September 2025

Carolyn Gray

Walker and Hall 5 star review on 1st June 2025

Leanne Steiner

Walker and Hall 5 star review on 17th March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Purchased earring through Click and collect - easy and quick. Picked up within a few hours.”

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Posted 4 years ago

“Walker and Hall were fast to reply to my questions, and super fast to fill my order and ship it. The quality of the products and their customer service are top-notch in my books. Thanks again.”

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Posted 4 years ago

“Shipping was SO fast! I bought a chain for my partner for our anniversary and he absolutely loves it, amazing quality & well priced. Also got a gift for my bff & she loves it too, I had them gift wrapped which was beautiful. Very happy with Walker & Hall!”

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Posted 4 years ago

“I purchased the Karen Walker Moon and Star charm necklace in Sterling Silver on-line for my Niece's 14th Birthday. It arrived on time and she absolutely loved it!”

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Posted 4 years ago

“Always a friendly service and assistants willing and able to help straight away.”

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Posted 4 years ago

“I have not shopped with Walker and Hall before and was pleasantly surprised to receive my order within 2 days.”

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Posted 4 years ago

“Great customer service. There was a glitch with your website and I ended up ordering and paying for two sets of earrings instead of one but within minutes of contacting your customer services team I was refunded. Excellent service, I'll be back!!”

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Posted 4 years ago

“Lovely team! Very good communication too.”

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Posted 4 years ago

“Helpful and friendly service, great range.”

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Posted 4 years ago

“Purchased many items from Walker and Hall. Always excellent quality. Customer Service is second to none, time and time again. The Diamond Club is a fantastic loyalty program. Highly recommended!”

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Posted 4 years ago

“I am very impressed with the speed of communication and postage. All items were gift wrapped beautifully with a handwritten note explaining which was which item- as I had purchased a few things. The free earrings are stunning too!”

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Posted 4 years ago

“Staff very helpful- website is easy to use”

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Posted 4 years ago

“Amazing customer service both online and in stores! That’s why I keep coming back :)”

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Posted 4 years ago

“Great customer service and also so good how well they treat their regular customers!! Will always shop here for jewellery for both myself and presents for others 💖”

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Posted 4 years ago

“Ash was super helpful and very friendly with purchasing a ring over lockdown. Made a very stressful job alot easier! Definitely would recommend!”

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Posted 4 years ago

“I brought a beautiful Platinum Emerald and Diamond Ring and I love it.”

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Posted 4 years ago

“Very happy with the website and the ease of ordering a voucher. Cannot fault the communication either...thankyou, I would not hesitate to use your service again..”

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Posted 4 years ago

“I used the chat feature and found the support prompt and super helpful. It was a really positive experience.”

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Posted 4 years ago

“Great service :)”

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Posted 4 years ago

“So easy to shop with. Great communication. And I got a free gift x.”

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Posted 4 years ago

Walker and Hall is rated 4.8 based on 5,152 reviews