Walker and Hall Reviews

Name: Walker and Hall
Address: 32 Anzac Ave, Auckland
Rating: 4.84

4.8 Rating 5,152 Reviews

97 %

of reviewers recommend Walker and Hall

4.8

Based on 5,152 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Email:

graphics@walkerandhall.co.nz

Location:

32 Anzac Ave
Auckland
1010

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Walker and Hall 5 star review on 18th September 2025

Carolyn Gray

Walker and Hall 5 star review on 1st June 2025

Leanne Steiner

Walker and Hall 5 star review on 17th March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Service was great, received my package quickly, knew where it was throughout the process! Mary K”

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Posted 5 years ago

“Excellent service, quality products and great customer support”

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Posted 5 years ago

“Really easy to communicate with. The earrings are beautiful & the shipping & packaging was fast and great. Highly recommend!”

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Posted 5 years ago

“Happy with the purchase. The only issue is that I asked for a gift exchange card in case my friend doesn’t like them but the exchange card had an expiry date which was a few days before I even received the parcel from the post.”

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Posted 5 years ago

Hi Athena, Thanks for your review. We have extended our exchange period to over 60 days from the date we are able to re-open, so don't worry about the expiry date. I imagine you would have misread the date it was sold at as the date of expiry :)

Posted 5 years ago

“Great service!”

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Posted 5 years ago

“Love the selection and my ring is beautiful ☺️”

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Posted 5 years ago

“Such an awesome shopping experience. Same day delivery, order was submitted, processed, sent and landed with the recipient within 3 hours. Everything I requested on the order was catered to which I really appreciated as lockdown gift to someone. A sublime online shopping experience.”

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Posted 5 years ago

“Customer service was outstanding.”

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Posted 5 years ago

“Good merchandiser, my order came in no time, thank you so much for handling my online order in such a professional manner 😊”

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Posted 5 years ago

“Was a great place to purchase from. Due to COVID restrictions shipping was delayed, however as soon as able goods were shipped very promptly. Thank you Walker & Hall.”

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Posted 5 years ago

“Great service, beautiful necklace.”

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Posted 5 years ago

“Really quick and helpful service online”

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Posted 5 years ago

“Brought these beautiful earrings for a special friend's 30th birthday as they reminded me of her! She absolutely loved them! Thank you for having such beautiful items to choose from!”

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Posted 5 years ago

“Took over a month to arrive but very happy with purchase”

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Posted 5 years ago

“Always very happy with my purchases at Walker & Hall”

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Posted 5 years ago

“NZ post is an awful courier, I'd recommend changing. Chain link broke after a week on necklace so are couriering it back for repair. Apart from that all good.”

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Posted 5 years ago

“My favourite jewellery shop! Very fast and easy process during online orders especially with the shipping and tracking. I’m very satisfied with my items, especially with the gift packaging and how neat it is packed. Their customer service is great! I highly recommend buying earrings from here as they have a range full of different varieties of brands!”

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Posted 5 years ago

“Very friendly and great help 🙂”

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Posted 5 years ago

“After a phone call yesterday we were told the bracelet we ordered on the 28th of last month we would receive today being sent on an over night courier. It still hasn’t arrived .Please check it out for us as we want it for a 21st present for out grand daughter this coming Saturday Thanks Alison Keepin 1Laly Haddon Place Matakana. 021460913”

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Posted 5 years ago

“I always enjoy shopping with Walker and Hall. Excellent customer service - they go out of their way to help. Beautiful selection of quality jewellery.”

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Posted 5 years ago

Walker and Hall is rated 4.8 based on 5,152 reviews