Walker and Hall Reviews

Name: Walker and Hall
Address: 32 Anzac Ave, Auckland
Rating: 4.84

4.8 Rating 5,150 Reviews

97 %

of reviewers recommend Walker and Hall

4.8

Based on 5,150 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Email:

graphics@walkerandhall.co.nz

Location:

32 Anzac Ave
Auckland
1010

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Walker and Hall 5 star review on 18th September 2025

Carolyn Gray

Walker and Hall 5 star review on 1st June 2025

Leanne Steiner

Walker and Hall 5 star review on 17th March 2025

Anonymous

Anonymous // 01/01/2019

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“Good Service and fast shipping”

Helpful Report

Posted 4 years ago

“I have shopping both in-store and online at Walker & Hall and also used there customer service chat on there website. Everyone is super helpful and friendly! It really does make it a joy to shop and buy jewellery for myself and others! Definitely my number one jewellery shop, wouldn't go anywhere else!”

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Posted 4 years ago

“Delivery was super speedy and gift wrapped really nicely.”

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Posted 4 years ago

“Had a great range of jewellery, swift delivery, very happy!”

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Posted 4 years ago

“Great communication. Product matches description well”

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Posted 4 years ago

“Lovely item, very prompt delivery during lockdown.”

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Posted 4 years ago

“Love Walker and hall”

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Posted 4 years ago

“Awesome service ! Love the diamond rewards too !”

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Posted 4 years ago

“Very helpful over the phone and parcel arrived within 2 days. Great service.”

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Posted 4 years ago

“Still haven't reviewed my order, terrible service really, even considering the delays with covid”

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Posted 4 years ago

“Happy to Review. This store in Silverdale is my go-to for jewellery. The staff are great and the chain I just purchased is just gorgeous. It was dispatched and delivered in a day. Thanks!”

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Posted 4 years ago

“Great prompt service by Walker and Hall. I received my package for my daughter’s birthday and it was wrapped beautifully. Very pleased.”

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Posted 4 years ago

“Buying on line is too easy!! Because of lock down delivery was delayed, but as it was a gift the recipient was happy when she received it.”

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Posted 4 years ago

“Excellent service and great quality”

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Posted 4 years ago

“The online service & chat was amazing and the staff member was awesome”

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Posted 4 years ago

“I purchased these online when Auckland was in Level 3. I did get a notification to say they couldn't send until Level 2 but then two weeks later I get an email from Wellington branch who eventually were the ones who sent my earrings. Would have been good if this had happened at time of order? 5++ for the packaging of my gift as well. Thankyou W&H!”

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Posted 4 years ago

“Fabulous. Great quality”

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Posted 4 years ago

“Express delivery very good. 2 hours go to woah”

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Posted 4 years ago

“Service was hassle free, great communication on status of order.”

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Posted 4 years ago

“Easy to navigate and hopefully a great selection of gift ideas.”

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Posted 4 years ago

Walker and Hall is rated 4.8 based on 5,150 reviews